Forum Replies Created

Viewing 30 posts - 8,071 through 8,100 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 20:10

    Hello @sebdicam,

    I don’t see any issues on the category page:
    http://storage3.static.itmages.com/i/15/1204/h_1449256209_2338589_efea50d15f.png

    Please clarify with more details.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 20:08

    Hello,

    If you want to remove Product Description tab then add this code in functions.php file:

    add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 );
    
    function woo_remove_product_tabs( $tabs ) {
    
        unset( $tabs['description'] );      	// Remove the description tab
        return $tabs;
    
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 20:05

    Hello,

    I’ve checked drop down menu and it’s working:
    http://storage9.static.itmages.com/i/15/1204/h_1449255834_2279605_8139856e48.png

    Could you please clarify how we can replicate the problem?

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 20:01

    Hello,

    Your images aren’t loading.
    Please reupload them.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 19:54

    Hello,

    Star icons are loading from the image wp-content/themes/ia-accioweb/images/staticks/star-silver.png. You need edit it with Photoshop or other image editor to change color.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 19:51

    Hello,

    You can download the theme on ThemeForest site http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 , log in with your Envato account credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 19:49

    Hello,

    Some plugins are not compatible with the theme and we don’t guarantee full compatibility of 3rd-party plugins with the theme.
    So the plugins that are included in the package can’t be the reason. Try to disable all 3rd-party plugins and check variable products.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 19:46

    Hello,

    1. I don’t see any issues with images:
    http://storage3.static.itmages.com/i/15/1204/h_1449254508_7234704_3e7536c5fe.png

    2. I’ve enabled Wishlist in YIT Plugins > Wishlist > General Settings. Try to add products now.
    If you want to disable Wishlist, just deactivate the plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 18:43

    Hello,

    Please update the theme to the latest version 3.3.
    Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.


    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 18:09

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content and clarify how we can reproduce the problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 18:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 17:34

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .header-type-7 .menu-wrapper .menu-main-container > ul > li > a {
      border-left: none;
    }
    .header-type-7 .menu-wrapper .menu-main-container > ul > li:last-child > a {
        border-right: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 17:32

    Hello,

    Please provide us with FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 17:27

    Hello,

    Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .page-heading-slider {
        display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 17:23

    Hello,

    Some plugin is causing the issue.
    Please disable them one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 17:17

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 17:13

    Hello,

    Please provide us with the link to your site.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 17:13

    Hello,

    As I see that title is written in SEO settings in wp-admin panel > SEO > Titles & Metas > Archives tab:
    http://storage4.static.itmages.com/i/15/1204/h_1449245588_5104965_7660b37812.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 17:03

    Hello,

    We don’t see any image in your post.
    Please resend a screenshot what you want to achieve.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 17:02

    Hello @sonic,

    Please update Woocommerce plugin to the latest version and check products after that.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 16:26

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 16:23

    Hello,

    I’ve logged in to wp-admin panel but I can’t view the site, only this message: “The Nails International website is currently undergoing a bit of a facelift.
    Check back here shortly, when we’re finished”

    Please open access for us.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 16:14

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 16:10

    Hello,

    You may try the solution described here:
    http://www.remicorson.com/access-woocommerce-product-tabs-directly-via-url/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 15:56

    Hello,

    Let us know if further assistance is needed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 15:53

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 14:31

    Hello,

    Go to Theme Options > Shop > Checkout page and select “Default” or “Quick Checkout”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 14:29

    Hello,

    I’ve checked your site in different browsers but haven’t seen any problems with menu:
    http://storage2.static.itmages.com/i/15/1204/h_1449235672_1733470_57d679f8ac.png

    Please take our apologies but we can’t replicate the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 14:17

    Hello,

    1. I’ve updated translation files.
    Please clear browser cache and check buttons translation now.

    2. Go to Woocommerce > Settings > Accounts > tick “Enable registration on the “My Account” page”.

    3. Read here how to create registration page:
    https://www.8theme.com/demo/docs/royal/#!/4_registration_page

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 4, 2015 at 11:37

    Hello,

    May we reupload the theme?
    Please create a back up of your files and database.

    Regards,
    Eva Kemp.

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    Viewing 8,100 results - 8,071 through 8,100 (of 31,382 total)
Viewing 30 posts - 8,071 through 8,100 (of 31,382 total)
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