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Viewing 30 posts - 7,951 through 7,980 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    December 9, 2015 at 09:49

    Hello,

    I asked you in the previous post to disable CloudFlare.
    Please do this and update WordPress after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 9, 2015 at 09:47

    Hello,

    The menu is shown when you view the site in landscape mode on a tablet.
    There is no option to change it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 9, 2015 at 09:45

    Hello,

    Could you please write your questions in English?

    Please try to remove this code in Custom CSS for desktop:

    .products-page-cats {
        height: 50px;
    }
     .product-title {
        height: 30px;
    }

    and check products on iPad after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 9, 2015 at 09:40

    Hello,

    Please use this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .page-heading.bc-type-8 {
        padding-bottom: 20px;
    }
    .page-content {
      margin-bottom: 0px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 9, 2015 at 09:16

    Hello,

    You need follow the documentation https://www.8theme.com/demo/docs/woopress/#!/primary_menu and add class with-tooltip to submenu items in Appearance > Menus.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 21:59

    Hello,

    We can’t log in with the provided credentials. Please reset the password.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 21:57

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 21:55

    Hello,

    I’ve updated the plugins and the theme.
    Please check your site.
    Also disable CloudFlare and check FTP connection from your side.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 21:50

    Hello,

    We can’t connect via FTP. Please check the credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 21:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 21:08

    Hello,

    We’ve taken your notice into our account and we’ll forward it to the developers.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 21:04

    Hello,

    Glad to hear it.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 20:57

    Hello,

    I’ve increased memory_limit value in wp-config.php file and added custom tab content successfully.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 20:48

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 20:48

    Hello @Raikkonen,

    That title was removed in Woocommerce plugin. You can check it enabling another theme.
    Our demo site uses old theme version and old Woocommerce version, that’s why it’s visible on our site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 20:36

    Hello,

    You need create attributes for variable product as described in the Woocommerce documentation:
    http://docs.woothemes.com/document/variable-product/

    To add widgets to sidebar go to Appearance > Widgets and drag “Price Filter”, “Woocommerce Layered Nav Filter” widgets into “Shop Sidebar” area.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 20:32

    Hello,

    I meant the instruction from Google Tag Manager.
    We don’t provide support for 3rd-party plugins and don’t guarantee their full compatibility with the theme.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 20:30

    Hello,

    Unfortunately it can’t be done this way.
    We can try to change height for all sub categories, but there may be some space between sub categories when placed one under the other.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 20:25

    Hello,

    Please use this code in Global Custom CSS:

    .vc_btn3.vc_btn3-color-juicy-pink, .vc_btn3.vc_btn3-color-juicy-pink.vc_btn3-style-flat {
         background-color: #F6C5BE !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 20:16

    Hello,

    There is no option to change the number, but you can show “Quick View” using this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .owl-carousel .owl-item .footer-product {
        transform: translateY(48px) !important;
        height: 48px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 20:06

    Hello,

    I don’t see any issues:
    http://storage4.static.itmages.com/i/15/1208/h_1449601592_3437078_db713853e9.png

    Try to clear browser cache or check in another browser.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 19:59

    Hello,

    The problem is caused by W3 Total Cache plugin. Disable it and check right click option.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 19:23

    Hello,

    No, we didn’t receive login details.
    Please resend them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 19:21

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 19:21

    Hello,

    I’ve added the code to functions.php file as described in this article:
    https://shopplugins.com/add-a-quantity-field-to-the-woocommerce-archive-pages/

    Now quantity box is shown on Shop page.
    Clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 18:16

    Hello,

    Please update the theme and plugins as my colleague Jack suggested.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 18:15

    Hello,

    Please provide us with wp-admin panel credentials and we’ll help you to install the template.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 18:13

    Hello,

    Glad to hear that the issue has been resolved.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 18:12

    Hello,

    When you edit some files in the parent theme and don’t want to lose modifications after theme update you should create a child theme https://codex.wordpress.org/Child_Themes and copy the edited file to the same file structure in the child theme, for example, etheme.js file should be copied into the directory wp-content/themes/royal-child/js.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 8, 2015 at 18:08

    Hello,

    The credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 7,951 through 7,980 (of 31,382 total)
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