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Viewing 30 posts - 6,391 through 6,420 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 5, 2016 at 09:27

    Hello,

    May we reupload the theme?
    Please disable firewall in your hosting account as we can’t work via FTP, there is an error:
    Response: Your connection to this server has been blocked in this server’s firewall.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 5, 2016 at 09:25

    Hello,

    You can also type subcategories names in Woo Product Categories element to display them.
    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 17:44

    Hello,

    As I see there are only default files in languages directory of the theme:
    http://storage4.static.itmages.com/i/16/0204/h_1454604166_6517591_6da66334a6.png
    You should translate the files and save them with your language prefix. Please read here:
    http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./
    Also add this code $locale='de_DE'; in wp-config.php file as written in our documentation https://www.8theme.com/demo/docs/woopress/#!/2_how_to_translate , where de_DE should be replaced with your language prefix.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 17:37

    Hello,

    In this case you have to edit the file wp-content/themes/royal/headers/header-structure-1.php and add the code where you need.
    We recommend to make changes in the child theme http://codex.wordpress.org/Child_Themes not to lose modifications after theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 17:32

    Hello,

    As I see you’ve set https links for My Account and Checkout pages.
    Have you installed SSL certificate for them?
    You should contact your hosting provider support to check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 17:27

    Hello @support@bafischer.com,

    Please don’t duplicate your queries.
    You’ve been replied in your topic.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 17:25

    Hello,

    We can’t access wp-admin panel, there is a notice “You must log in to access the admin area.”
    Also provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 17:24

    Hello,

    Please show a screenshot where you see that error and provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 17:23

    Hello,

    Please describe the conflict with more details.
    Are you getting any errors?
    Please show a screenshot and provide us with FTP/WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 17:21

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 17:20

    Hello,

    I don’t see any settings in the plugin to show icons.
    Also I’ve checked it with default WordPress theme and icons aren’t shown there too.
    You need contact the plugin authors regarding this issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 16:03

    Hello,

    You’re welcome.

    Have a good day too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 16:02

    Hello,

    Sorry, but unfortunately there is no such option in the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 16:00

    Hello,

    Yes, you should add the code to custom.css file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 15:54

    Hello,

    I’ve reuploaded “woocommerce” folder in the directory wp-content/themes/legenda from theme package.
    Please clear browser cache and check single product pages now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 15:48

    Hello @fhrmdls,

    Could you please describe your problem with more details and show screenshots for better understanding?

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 15:46

    Hello,

    As I see the menu is shown once on My Account page:
    http://storage7.static.itmages.com/i/16/0204/h_1454597045_5326443_70860bacf8.png

    Please show a screenshot of the issue.

    To close first category you need edit the wp-content/themes/royal/js/etheme.js file. Find and comment out line 1808
    $this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 15:42

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .banner .banner-content p {
        display: block;
    }
    .banner {
       margin-bottom: 0px;
    }

    Concerning the logo, these are the features how MS Edge browser scales big images. Sorry, but it’s not related to the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 14:46

    Hello,

    You’re using theme version 2.5, the current Woopress version is 2.8 http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 .
    So please update the theme.
    Have you modified original theme files?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 14:44

    Hello,

    Please try to use this code to change cart icon:

    .header-type-6 .shopping-cart-link:before {
        content: url(http://path_to_your_image);
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 14:40

    Hello,

    Please provide us with FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 14:35

    Hello @Swapnali,

    I’ve checked the site in Chrome and currency is shown there too:
    http://storage2.static.itmages.com/i/16/0204/h_1454592899_9591143_1be618a985.png
    Clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 12:26

    Hello @Swapnali,

    I’ve checked your products and currency is shown:
    http://storage3.static.itmages.com/i/16/0204/h_1454585184_5109395_462a8c04af.png
    Clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 12:24

    Hello @superlativeemma,

    I’ve reuploaded “woocommerce” folder in wp-content/themes/legenda directory from the theme package.
    Clear browser cache and check products now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 12:21

    Hello,

    As I see you’ve uploaded such image for variations:
    http://storage2.static.itmages.com/i/16/0204/h_1454584764_6176279_5d54acf863.png

    As featured image is the same you can remove variations images.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 12:16

    Hello,

    I’ve edited menu item for Shop and placed custom link with the proper link of your English Shop page.
    Clear browser cache and check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 12:10

    Hello,

    Please add this code in custom.css file:

    .product-category .mask-container .block-mask .mask-content a {
       position: absolute;
    }

    How to create custom.css you can watch in this tutorial

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 11:58

    Hello,

    As I see you added 2 similar translations in YIT Plugins > Wishlist > General Settings:
    http://storage9.static.itmages.com/i/16/0204/h_1454583435_4849134_0633861234.png

    Try to edit one of them and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 11:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 4, 2016 at 10:07

    Hello,

    1. I’ve checked your site in Microsoft Edge browser and don’t see the problem, here is the screenshot http://prntscr.com/9yte74

    2.

    On internet explorer the font doesn’t works and appers times new roman.

    I’ve added the css code in Theme Options > Custom CSS > Global Custom CSS:

    .header-wrapper .menu > li > a, .header-type-2.slider-overlap .header .menu > li > a, .header-type-3.slider-overlap .header .menu > li > a, .header-type-7 .menu-wrapper .menu > li > a, .header-type-10 .menu-wrapper .navbar-collapse .menu-main-container .menu > li > a, .header-vertical-enable .page-wrapper .header-type-vertical .container .menu > li > a, .header-vertical-enable .page-wrapper .header-type-vertical2 .container .menu > li > a {
        font-family: Roboto;
    }

    Please clear browser cache and check the site.

    Regards,
    Eva Kemp.

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    Viewing 6,420 results - 6,391 through 6,420 (of 31,382 total)
Viewing 30 posts - 6,391 through 6,420 (of 31,382 total)
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