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Viewing 30 posts - 6,001 through 6,030 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 09:31

    Hello,

    Just to confirm. Does the problem persist only on “dev” site or on “allstarmotorsports” too?
    As in the beginning you mentioned the site “allstarmotorsports”, and now you’re giving the links only to “dev” site.
    Please give us wp-admin credentials to “dev” site.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 09:16

    Hello,

    Do you want to stretch the slider to the sides http://storage1.static.itmages.com/i/16/0218/h_1455783365_2537013_7bfce035c0.png ?
    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 09:11

    Hello,

    As I see there is grey color for header in both versions.
    Upload image for cart icon with dimensions 42px * 50px.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 09:05

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .sidebar-mobile-top > .row {
       display: block;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 19:48

    Hello,

    You’re welcome.
    We’d be thankful if you leave a comment on ThemeForest site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050/comments .

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 19:46

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 19:45

    Hello,

    You need create variable product and add attributes with variations in Products > Attributes. Please refer to Woocommerce documentation:
    https://docs.woothemes.com/document/variable-product/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 19:42

    Hello,

    1. I’ve added margin-bottom 0px in the row settings http://storage2.static.itmages.com/i/16/0217/h_1455734114_7390196_827232391c.png . Check the page now.

    2. You need set number of products to show on phones in the Products element settings:
    http://storage5.static.itmages.com/i/16/0217/h_1455734556_6967250_87fd4f7b8d.png

    3. Sorry, but your 3rd question is unclear. Please describe it with more details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 19:29

    Hello,

    2. Yes, Sign In link will be present if you add widgets to Right Side top bar area.

    3. You can find solution in this article:
    http://businessbloomer.com/disable-variable-product-price-range-woocommerce/

    4. To change cart icon you can use this css code in Theme Options > Custom CSS > Global Custom CSS:

    .cart-bag .ico-sum  {
        background-color: transparent;
    }
    .cart-bag .ico-sum::before {
        border-color: transparent;
    }
    .cart-bag {
        padding: 18px 15px 15px !important;
        background-image: url("http://url_to_your_image");
        background-repeat: no-repeat;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 17:57

    Hello,

    Sorry, but we can’t know what files where edited.
    You need contact the freelancer and ask him to copy modified files to the child theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 17:53

    Hello,

    As I told you in the previous post the issue persists with default WordPress theme too, not only with our theme. We can’t know what modifications you’ve made, so please check your customizations. We can try to reupload theme files from original package if you agree.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 17:47

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 17:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 17:39

    Hello,

    I’ve rescanned the strings and as I see there is no translation for “Products Results”:
    http://storage8.static.itmages.com/i/16/0217/h_1455727150_8437149_c13315ec7e.png
    Please check strings in WPML > String Translation.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 17:16

    Hello,

    Zoom issue is related to your child theme modifications. When parent theme is active zoom is working properly.
    So please check the changes you made in the child theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 16:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 16:46

    Hello,

    As I see now 2 main images are shown on the page.
    What changes have you made?
    The same issue persists with default WordPress theme too (Twenty Sixteen), so the problem is related to one of your plugins, not to our theme.
    Sorry, but we can’t know what you modified, so check all your changes and check the page with default WordPress theme too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:55

    Hello,

    The problem was caused by MasterSlider plugin. I’ve disabled it and now default Woocommerce gallery is loading.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:50

    Hello,

    The conflict was related to Ajax “Add to Cart” option, I’ve disabled it in Theme Options > E-Commerce > Single Product Page. Please clear browser cache and check pages now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:48

    Hello,

    Thank you for the image.
    Please provide us with a direct page where you have issues.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:37

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:30

    Hello,

    In this case you can just rename that file so it won’t load by default.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:26

    Hello,

    Try to disable all 3rd-party plugins and check the site after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:25

    Hello @lance,

    We checked the site in Microsoft Edge browser and drop down menu is shown there too:
    http://prntscr.com/a4fksj

    Try to clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:20

    Hello,

    1. The reason is you set “Without Sidebar” for Sidebar Position in Pages > your shop page. I’ve changed it to “Default”. Now sidebar is shown.

    2. There is no shortcode for Sign In/Sign Out links. Sign In link is shown in the top bar when you’re logged out of your wp-admin panel.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:13

    Hello,

    Our documentation has the instruction how to create one page menu:
    https://www.8theme.com/demo/docs/royal/#!/3_one_page

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:11

    Hello,

    Please take our apologies but there is no such possibility.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:10

    Hello,

    1. You need edit the file wp-content/themes/theleader/woocommerce/single-product/related.php (line 27).

    2. Add this code in custom.css file:

    .slide-item .product .product-name, .slide-item .product .price{
       text-align: center;
    }

    How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

    3. To remove related products add this code in custom.css file:

    .single-product-page .slider-container {
       display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 15:04

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 17, 2016 at 14:52

    Hello,

    Sorry, but there is no option to change font for tabs content, so you need write css code for it.

    If you don’t want to use theme gallery on single product pages, you can remove the file product-thumbnails.php in the directory wp-content/themes/classico/woocommerce/single-product and default Woocommerce gallery will be loaded.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 6,001 through 6,030 (of 31,382 total)
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