Forum Replies Created

Viewing 30 posts - 4,111 through 4,140 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 11:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 11:51

    Hello,

    What VC version are you using? Have you updated it?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 11:21

    Hello,

    Please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 11:19

    Hello,

    What is your site name?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 11:17

    Hello,

    I’ve set “Location of product tabs” to “Under content” in Theme Options > Single product page.
    Please check the page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 11:05

    Hello,

    Please try to use 8theme Products element for Tabs http://storage7.static.itmages.com/i/16/0506/h_1462529121_5361218_7f3f58f031.jpeg instead of Woo elements. And check the page after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 10:59

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 10:57

    Hello,

    I gave you the code for mobile, you had to add it to Custom CSS for mobile section. Please clarify your last question.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 10:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 10:52

    Hello,

    You need log in to ThemeForest panel with your Envato account credentials and download new theme version for free.
    Have you bought first theme version on ThemeForest?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 10:48

    Hello,

    Are you talking about tabs?
    Please show on a screenshot what is displayed incorrectly.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 10:41

    Hello,

    I’ve installed “8theme Post Types” plugin via FTP.
    Please check.

    You can ignore the notice regarding Screets Live Chat plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 10:35

    Hello,

    1. Please add this code in custom.css file:

    @media (min-width: 1200px) {.product-slider .carousel {
       height: 400px !important;
    }}

    2. You can drag categories to your order in Products > Categories section. Move the 6th number to the bottom just dragging it with your mouse.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 10:12

    Hello,

    “Latest products” text should be placed on your home page, not in .po file.
    Check the page editor.
    As for the footer please provide WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 09:57

    Hello,

    I’ve added this code in custom.css file:

    @media (min-width: 1200px) {
      .fixed-header-area {
        top: -210px;
    }}

    Please check top bar now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 09:48

    Hello,

    I’ve added et-col2 class to menu items http://storage1.static.itmages.com/i/16/0506/h_1462524435_9993234_4598d4e9d0.jpeg and this code in custom.css file:

    .main-nav .menu .menu-full-width .nav-sublist-dropdown .container > ul > li, .main-nav .menu [class*="et-col"] {
        margin-left: 0;
    }

    Please check menu now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 09:07

    Hello,

    You should search with product titles, not with category names.
    Have you updated the theme to 3.0 version?
    Please do this.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 08:56

    Hello,

    Concerning the products widgets try to use 8theme Products element instead of Woo elements.
    Use this element http://storage3.static.itmages.com/i/16/0506/h_1462521040_2431250_7f3f58f031.jpeg .

    I’ve created Twitter Feed sidebar in Appearance > Widgets and added “8theme – Twitter Feed” widget, then added it to your footer via Widgetised Sidebar element.
    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 08:45

    Hello,

    Are you talking about WP Dashboard?
    I’ve checked it and it’s working properly.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 08:09

    Hello,

    Please refer to this article https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 6, 2016 at 08:06

    Hello,

    For example you can show 2 products per row on mobile using this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .products-grid .product {
       width: 50% !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2016 at 19:46

    Hello,

    Disable “Just Catalog” mode in Theme Options > Shop and check your site after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2016 at 19:40

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2016 at 19:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2016 at 19:34

    Hello,

    Please add this code in Global Custom CSS:

    .page-heading .woocommerce-breadcrumb {
       font-size: 24px !important;
    }
    .page-heading .delimeter {
        font-size: inherit;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2016 at 19:29

    Hello @dm-itsolutions,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2016 at 19:27

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2016 at 19:04

    Hello @dm-itsolutions,

    Those credentials were correct. Thank you.
    There is error on your site:
    Fatal error: Allowed memory size of 98566144 bytes exhausted (tried to allocate 32 bytes)
    which causes issue with VC editor.
    Contact your hosting provider support and ask them to increase memory_limit value.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2016 at 18:57

    Hello,

    Do you want to change font size for “Angry Parrot” only or for all breadcrumbs “Home/Birds/Angry Parrot”?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 5, 2016 at 18:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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    Viewing 4,140 results - 4,111 through 4,140 (of 31,382 total)
Viewing 30 posts - 4,111 through 4,140 (of 31,382 total)
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