Forum Replies Created

Viewing 30 posts - 3,931 through 3,960 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 12, 2016 at 08:55

    Hello,

    Could you please show a screenshot of the issue?
    Provide wp-admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 12, 2016 at 08:53

    Hello,

    1. There are still errors on your site:
    http://storage1.static.itmages.com/i/16/0512/h_1463039546_2020125_7dba509e0b.jpeg
    Contact your hosting provider support to resolve time-out errors.

    2. Sorry, but there is no such possibility.

    4. We can’t access wp-admin panel because of Time-out errors.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 12, 2016 at 08:34

    Hello,

    Please provide correct FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 12, 2016 at 08:24

    Hello,

    As I see in Safari image is also not overlapping the header.
    Sorry, but we can’t understand what you want to achieve. Please show a screenshot how the page should look like.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 19:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 19:09

    Hello,

    Remove “woocommerce” folder in wp-content/themes/woopress directory and upload it from the theme package.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 18:45

    Hello,

    Are you making any changes to the page now?
    As I see my customizations can’t be saved now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 18:41

    Hello,

    I’ve added the code in custom.css file.
    Please check top bar now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 18:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 17:12

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 17:11

    Hello,

    Go to Theme Options > Single Product Page > Ajax Add to Cart > set to “Off”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 17:06

    Hello,

    Please show a direct page of the product.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 17:03

    Hello,

    I’ve reuploaded theme files and Shop page is working now.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 16:35

    Hello,

    Fixed product size was always present in the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 16:31

    Hello,

    Glad to hear the issue has been resolved.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 16:24

    Hello,

    We’re glad you’ve managed to resolve the problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 16:15

    Hello,

    The credentials are incorrect.
    Also please provide FTP login details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 16:13

    Hello,

    The problem may be caused by lack of memory limit
    https://connect.microsoft.com/IE/feedback/details/873157/ie-11-wp-8-1-browser-crashes-through-memory-problems

    Ask your hosting provider to increase memory limit value.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 16:08

    Hello,

    You need set up Screets Chat plugin. Please follow the instructions http://screets.org/apps/chatx/forums/d/102-chat-session-not-connecting .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 16:03

    Hello,

    As for the menu add this code in custom.css file:

    .main-nav .menu > li .nav-sublist-dropdown {
      top: auto;
    }

    You added padding value http://storage9.static.itmages.com/i/16/0511/h_1462978895_3895395_c9a61f4a14.jpeg for that image block. Remove it.

    Row settings were changed in VC update and you have to choose “Stretch content” option to use full width background.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 15:31

    Hello,

    Please remove all customizations you made and revert back to the styling that was after I removed additional classes from the row.
    Then let us know so we can start from scratch.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 15:29

    Hello,

    1. Sorry, but there is no such feature.

    2. Add this code in custom.css file:

    .top-bar .wishlist-link {
        margin-top: -4px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 15:20

    Hello,

    Sorry, your last question is unclear.
    Please specify the issue with more details.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 15:11

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 15:11

    Hello,

    Please remove all customizations you made and revert back to the styling that was after I removed additional classes from the row.
    Then let us know so we can start from scratch.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 15:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 15:04

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 15:01

    Hello,

    Please read how to add custom fonts to the theme:
    http://www.wpbeginner.com/wp-themes/how-add-google-web-fonts-wordpress-themes/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 14:59

    Hello,

    We don’t have video tutorial.
    You need download archives here https://www.8theme.com/download-plugins/ , extract them, connect to your site via FTP, go to wp-content/plugins and upload new plugins folders with overwriting.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 11, 2016 at 14:40

    Hello,

    1. How did you update the theme?
    Usually such issue doesn’t happen after theme update.

    2. To change logo in footer go to Appearance > Widgets > Footer Copyright and add Text widget with your image code.

    Regards,
    Eva Kemp.

  • 1 2 3 131 132 133 1,045 1,046 1,047
    Viewing 3,960 results - 3,931 through 3,960 (of 31,382 total)
Viewing 30 posts - 3,931 through 3,960 (of 31,382 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.