Hello,
Could you please show a screenshot of the issue?
Provide wp-admin credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Could you please show a screenshot of the issue?
Provide wp-admin credentials in Private Content.
Regards,
Eva Kemp.
Hello,
1. There are still errors on your site:
http://storage1.static.itmages.com/i/16/0512/h_1463039546_2020125_7dba509e0b.jpeg
Contact your hosting provider support to resolve time-out errors.
2. Sorry, but there is no such possibility.
4. We can’t access wp-admin panel because of Time-out errors.
Regards,
Eva Kemp.
Hello,
Please provide correct FTP credentials.
Regards,
Eva Kemp.
Hello,
As I see in Safari image is also not overlapping the header.
Sorry, but we can’t understand what you want to achieve. Please show a screenshot how the page should look like.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Remove “woocommerce” folder in wp-content/themes/woopress directory and upload it from the theme package.
Regards,
Eva Kemp.
Hello,
Are you making any changes to the page now?
As I see my customizations can’t be saved now.
Regards,
Eva Kemp.
Hello,
I’ve added the code in custom.css file.
Please check top bar now.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Go to Theme Options > Single Product Page > Ajax Add to Cart > set to “Off”.
Regards,
Eva Kemp.
Hello,
Please show a direct page of the product.
Regards,
Eva Kemp.
Hello,
I’ve reuploaded theme files and Shop page is working now.
Please check.
Regards,
Eva Kemp.
Hello,
Fixed product size was always present in the theme.
Regards,
Eva Kemp.
Hello,
Glad to hear the issue has been resolved.
Have a nice day.
Regards,
Eva Kemp.
Hello,
We’re glad you’ve managed to resolve the problem.
Regards,
Eva Kemp.
Hello,
The credentials are incorrect.
Also please provide FTP login details.
Regards,
Eva Kemp.
Hello,
The problem may be caused by lack of memory limit
https://connect.microsoft.com/IE/feedback/details/873157/ie-11-wp-8-1-browser-crashes-through-memory-problems
Ask your hosting provider to increase memory limit value.
Regards,
Eva Kemp.
Hello,
You need set up Screets Chat plugin. Please follow the instructions http://screets.org/apps/chatx/forums/d/102-chat-session-not-connecting .
Regards,
Eva Kemp.
Hello,
As for the menu add this code in custom.css file:
.main-nav .menu > li .nav-sublist-dropdown {
top: auto;
}
You added padding value http://storage9.static.itmages.com/i/16/0511/h_1462978895_3895395_c9a61f4a14.jpeg for that image block. Remove it.
Row settings were changed in VC update and you have to choose “Stretch content” option to use full width background.
Regards,
Eva Kemp.
Hello,
Please remove all customizations you made and revert back to the styling that was after I removed additional classes from the row.
Then let us know so we can start from scratch.
Regards,
Eva Kemp.
Hello,
1. Sorry, but there is no such feature.
2. Add this code in custom.css file:
.top-bar .wishlist-link {
margin-top: -4px;
}
Regards,
Eva Kemp.
Hello,
Sorry, your last question is unclear.
Please specify the issue with more details.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please remove all customizations you made and revert back to the styling that was after I removed additional classes from the row.
Then let us know so we can start from scratch.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please read how to add custom fonts to the theme:
http://www.wpbeginner.com/wp-themes/how-add-google-web-fonts-wordpress-themes/
Regards,
Eva Kemp.
Hello,
We don’t have video tutorial.
You need download archives here https://www.8theme.com/download-plugins/ , extract them, connect to your site via FTP, go to wp-content/plugins and upload new plugins folders with overwriting.
Regards,
Eva Kemp.
Hello,
1. How did you update the theme?
Usually such issue doesn’t happen after theme update.
2. To change logo in footer go to Appearance > Widgets > Footer Copyright and add Text widget with your image code.
Regards,
Eva Kemp.