This topic has 18 replies, 5 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp
The products and best seller elements are not displaying the products correctly. The columns setting does not seem to change anything on the front end.
I have tried playing with the settings and clearing site cache and browser cache with no luck.
Please advise. Thanks
Hello,
Please try to use 8theme Products element http://storage2.static.itmages.com/i/16/0505/h_1462435945_9962684_b2b37ba569.jpeg instead of Woo Products.
Best regards,
Jack Richardson.
That helped but it is still not displaying correctly. Take a look at the second row, they are justified to the right for some reason.
Hello,
I’ve added this code in the Child Theme. Please check.
.products-grid.product-count-5 .product {
width: 150px !important;
}
Regards,
Robert Hall
That worked, thank you.
Do you know what would cause the issue that I had?
Actually this is only a band-aid fix. I would like a permanent solution please.
Hello,
Please update the theme to the latest version and check the issue.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Regards,
Robert Hall
Both my theme and plugins are up to date. I re-installed theme after deleting the woo folder but the issue is still there.
@Robert Hall
Why do we have to delete “woocommerce” folder in the directory wp-content/themes/legenda/ ?
I did not read anything about this. I am still running on Legenda 2.11 but I want to update this week.
Where can we find all the need-to-knows and issues for this update (2.11 to 3.0)??
Thanks
Hello,
Some files are deleted in wp-content/themes/legenda/woocommerce directory and if you keep it as it is, old files will be still used after update, that’s why we recommend to delete it and new updated folder will be uploaded.
You can read about update here http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 .
Best regards,
Jack Richardson.
MY problem still persists, can I get some help?
Hello @richnation,
What issue exactly are you talking about?
Please show a direct page where the problem persists.
Best regards,
Jack Richardson.
If you read this thread you will understand the problems that I am talking about. My website is live and I do not want to duplicate the problem right now because my customers will see it.
Basically the products element is not displaying correctly without using css.
Hello @richnation,
As I see products on Shop page are shown properly:
http://storage3.static.itmages.com/i/16/0510/h_1462907025_9198605_64c8256609.jpeg
Please show a direct page where we can view the issue.
Best regards,
Jack Richardson.
Jack,
Here is a test page I threw up up real fast:
https://sheeble.com/test/
That is using both “woo products” element and the etheme “products” element. It doesn’t display correctly when used with columns from visual composer.
Hello,
The reason is there is fixed width value for products in our theme and you have to change the width in custom.css file to display products properly:
.products-grid.product-count-3 .product {
width: 180px;
}
Regards,
Eva Kemp.
Is this something that was just implemented? Before the big update this was never an issue.
Hello,
Fixed product size was always present in the theme.
Regards,
Eva Kemp.
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