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Product photos on mobile, promo pop up, translation & instagram widget

This topic has 8 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

sdp

Participant

April 14, 2016 at 15:11

Hello,

I would like some help with the following issues:

1. The product photos are in really bad quality in mobile view (checked with iPhone 6). On the desktop the quality is great. How can I fix this?

2. I would like the promo popup to be shown only one time per user or per session.
Maybe I could use the same functionality as the check box ‘don’t show this again’. So when a user closes the popup, the pop up will not appear again in every page.

3. I translated the search text on the header and now the Greek word doesn’t fit and the button it’s not aligned with the text field. Could you please help me fix this?

4. I’ve added the instagram feed widget on the footer, but it doesn’t appear correct.
I would like the photos to appear like on your demo (the flickr widget).
Could you please help me with this?

Thank you very much.

Please, contact administrator
for this information.

#121273 Copied

7 Answers
Eva Kemp

Support staff

April 14, 2016 at 15:36
Hello,

1. I don’t see any issues with images on mobile http://storage4.static.itmages.com/i/16/0414/h_1460644572_3361384_f65638098b.png . Please show a screenshot what images you see on your side.

2. You can check “don’t show this again” in popup window and it shouldn’t show again in every page. It will be shown only when browser cache and cookies are cleared.

3. You can decrease width of text field using this code in Custom CSS for desktop:
```
.et-search-trigger.search-dropdown form .form-group {
   width: 160px;
}
```
4. Disable slider option in Flickr widget settings and check it then.

Regards,
Eva Kemp.
#121282 Copied
sdp

Participant

April 18, 2016 at 11:55

Hello,

Thank you for the reply.

1. The bad quality photos were displayed on the homepage at the section favorites & sales.
But now I have another problem. When I am browsing using iphone 6 the homepage slider doesn’t load and at the section favorites & sales it doesn’t load any products.
Also, the burger menu icon its not working.

2. I don’t want the slider to open more than one time per session. I know that users can cjeck the “don’t sho again” checkbox, but it is annoying when the pop up opens in every page, so I would like even if the user doesn’t check the “don’t sho again”, the pop up to appear only once.
Also, the pop up doesn’t dislpay right on the mobile.

3. It’s ok now. Thank you.

4. I’m not using the flickr widget. As I wrote I need to sisplay the instagram feed, so I am using the Instagram widget, but it isn’t displayed right.
Please advise.

Thank you,

#121742 Copied

Eva Kemp

Support staff

April 18, 2016 at 13:50

Hello,

We can’t access your site, there is an error:
504 (Gateway Timeout)
Seems there is some problem on your server.
Please check it with your hosting provider support.

Regards,
Eva Kemp.

#121775 Copied

sdp

Participant

May 10, 2016 at 13:34

Hello,

Please take a look again at our site for the issues above.

Thank you very much

Please, contact administrator
for this information.

#124922 Copied

Eva Kemp

Support staff

May 12, 2016 at 08:53

Hello,

1. There are still errors on your site:
http://storage1.static.itmages.com/i/16/0512/h_1463039546_2020125_7dba509e0b.jpeg
Contact your hosting provider support to resolve time-out errors.

2. Sorry, but there is no such possibility.

4. We can’t access wp-admin panel because of Time-out errors.

Regards,
Eva Kemp.

#125403 Copied

sdp

Participant

July 14, 2016 at 15:43

Hello,

Is there any new feature after the template update about the above?

2. I don’t want the slider to open more than one time per session. I know that users can cjeck the “don’t sho again” checkbox, but it is annoying when the pop up opens in every page, so I would like even if the user doesn’t check the “don’t sho again”, the pop up to appear only once.
Also, the pop up doesn’t dislpay right on the mobile.

Thank you very much

Please, contact administrator
for this information.

#133662 Copied
Eva Kemp

Support staff

July 14, 2016 at 16:48
Hello,

There are no new features in the theme update.

2. Sorry, but in this case the solution is to tick “Do not show this popup again”.
Add this code in Custom CSS for mobile:
```
#etheme-popup {
   height: 100% !important;
}
```
Regards,
Eva Kemp.
#133676 Copied
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