Forum Replies Created

Viewing 30 posts - 3,061 through 3,090 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 19:28

    Hello,

    Sorry, but transparent header can be achieved only with that option.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 19:26

    Hello @Andre,

    Unfortunately parallax images can’t be resized on mobiles.
    If you check our demo site https://www.8theme.com/demo/woopress/parallax/ you’ll see the same effect.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 19:15

    Hello @jonas.albaira@uoit.net,

    We can’t access your site getting this message:
    “This website is temporarily unavailable, please try again later.”

    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 16:19

    Hello,

    The problem is with your mgl-instagram-gallery plugin.
    You need contact plugin developers regarding it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 16:16

    Hello,

    There is no necessity to use Jetpack plugin.
    If you don’t need it you can uninstall it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 16:14

    Hello,

    Unfortunately there are no such features.

    This is default Woocommerce widget. You may ask Woocommerce support regarding your query.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 16:10

    Hello,

    Please provide WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 16:09

    Hello,

    Cart page doesn’t work because you didn’t set Woocommerce Cart and Checkout pages in Woocommerce > Settings > Checkout tab:
    http://storage5.static.itmages.com/i/16/0620/h_1466435225_9875496_b30c2454f9.jpeg

    Have you removed those pages?
    If they are present select them in these settings or create the pages using Woocommerce shoercodes https://docs.woothemes.com/document/woocommerce-shortcodes/ .

    We don’t recommend to update Woocommerce plugin till the theme update is released.
    We suggest you to revert back to old Woocommerce version from a backup.

    Ask your hosting provider support about backup on a server.

    After that check your single product page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 15:57

    Hello,

    1. Yes, the theme is supported with WordPress 4.5.x.

    2. We haven’t updated the theme yet. So we recommend you to wait for a new theme release.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 15:55

    Hello,

    We’re glad the issue has been fixed.
    New theme release will be produced approximately in a week.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 15:53

    Hello,

    We don’t recommend to update Woocommerce plugin till the theme update is released.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 15:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 15:51

    Hello,

    You can add banner with sizes 270px × 270px approximately.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 15:47

    Hello,

    Please check if the issue persists with other themes or only with ours. Disable cache plugin.
    Also try to rename your .htaccess file and check site after that (clear browser cache before).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 15:43

    Hello,

    You have to wait for new theme release which will be compatible with the latest Woocommerce version.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 15:41

    Hello,

    Please provide FTP and wp-admin panel credentials in Private Content.
    Show a page where you’re getting the error.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 20, 2016 at 15:37

    Hello,

    1. Unfortunately there is no option to add cart widget to menu bar.

    2. Please add this code in Global Custom CSS:

    .cart-popup-container {
      border-radius: 5px;
    }

    3. Use the following css code:

    .cart-popup-container {
       background-color: #fff !important;
    }

    Write your color value.

    4. Use this css code:

    .cart-popup-container #paypal_ec_paypal_credit_button {
        margin-top: 20px;
    }
    .cart-popup-container .btn.filled.big {
       margin-bottom: 20px;
    }

    5. Add this code in Global Custom CSS:

    .cart-popup-container .btn.filled.big {
        border-radius: 5px;
        border: none;
    }

    6. Color can be changed editing the file wp-content/themes/classico/images/icons-sprite.png as close icon is loading from image,

    7. To change hover effect for product title use this code:

    .cart-popup-container .order-list .media-heading a:hover {
      color: #ad2121;
    }

    8. Use the following code:

    .shopping-container .big-coast span, .cart_list.product_list_widget .big-coast span {
       color: black;
    }

    9. Add this code:

    .cart_list.product_list_widget .btn.border-grey:hover, .cart-popup-container .btn.filled.big:hover {
       background-color: #353535;
    }

    10. To remove variation from cart popup use the following css code:

    .cart-popup-container .order-list .descr-box {
        display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 19, 2016 at 11:16

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 20:06

    Hello,

    We don’t recommend to update Woocommerce plugin till the theme update is released.
    We suggest you to revert back to old Woocommerce version from a backup.

    Ask your hosting provider support about backup on a server.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 19:58

    Hello,

    Unfortunately our theme doesn’t have such option by default. You have to use SEO plugin.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 19:54

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 19:50

    Hello,

    Please show a page with the issue and provide wp-admin credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 09:29

    Hello,

    We’ll fix this issue in the next theme update.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 09:21

    Hello,

    Yes, you need install “Cosmetics” template in Theme options > Import/Export and edit it to your needs.
    Why pages will be duplicated?
    There will be 2 different pages: Cosmetics and Parallax.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 09:17

    Hello,

    Try to use this code in Global Custom CSS section:

    .breadcrumbs .current {
        display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 09:15

    Hello,

    Sorry, but there is no such option in the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 09:13

    Hello,

    Edit your page and add slider in “Show revolution slider instead of breadcrumbs and page title” section:
    http://storage5.static.itmages.com/i/16/0618/h_1466237598_9953648_be66452617.jpeg

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 09:10

    Hello @jonas.albaira@uoit.net,

    I’ve tried to install demo data manually but there is still 500 error.
    So you have to contact your hosting provider support.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 09:09

    Hello @Andre,

    To display images on mobile try to use this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .upb_row_bg {
      background-size: 100% 100% !important;
    }

    Please note as your original images are wide they may be stretched on mobile.

    To decrease text font use this code in Custom CSS for mobile:

    h1 {
        font-size: 26px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 18, 2016 at 08:46

    Hello @jonas.albaira@uoit.net,

    There is 500 error when trying to install demo content.
    I checked your error_log file and there is an error:
    PHP Fatal error: Out of memory (allocated 66846720) (tried to allocate 1 bytes) in /home3/x5g6l6d3/public_html/wp-includes/wp-db.php on line 1775

    You need contact your hosting provider support and ask them to increase memory_limit value.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 3,061 through 3,090 (of 31,382 total)
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