Forum Replies Created

Viewing 30 posts - 30,481 through 30,510 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 15:28

    Hello,

    Please provide us with the admin panel credentials in Private Content to check the issue with video.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 15:19

    Hello,

    First of all you’ve chosen the wrong forum topic. You’re using IdStore theme and this forum topic if for Legenda theme.
    Then we recommend you to update the theme to the latest 3.4 version.
    Let us know if it doesn’t help.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 15:04

    Hello,

    VC version 4.1.2 works properly with Legenda 2.2 version. It will be updated to the latest version in the next theme release. If you want to update VC now you have to buy license key yourself.
    VC can be found in Settings > Visual Composer.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 15:01

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 14:45

    We’re glad the issue has been resolved.
    Don’t hesitate to contact us if there are any questions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 14:42

    Hello,

    The price for customization and its amount is discussed before paying process. You had a choice to order it or make customization by yourself. That’s why your complaint is baseless now.
    As we’ve stated before there is no such possibility to show brands hierarchically. Also could you please clarify the difference between alphabetical sorting and sorting by name? We think this is the same.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 13:33

    Hello,

    To change the font size of “Add to cart” button please add the code into custom.css:
    .big {font-size: 21px;} and change the number to yours.
    To remove product name and category use the code:
    .single-product-page .product-info h4, .single-product-page .product-info .posted_in {display: none;}
    To hide “Clear selection”:
    .reset_variations {display: none;}
    Regarding stock status you can check Woocommerce Settings > Products > Inventory tab.
    To hide wishlist text:
    .wishlist-btn-container.with-styles .yith-wcwl-wishlistexistsbrowse, .wishlist-btn-container.with-styles .yith-wcwl-wishlistaddedbrowse {display: none !important;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 13:20

    Hello,

    Please check in Settings > Visual Composer > General Settings. You need select for which content types Visual Composer should be available during post creation/editing.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 11:43

    Hello,

    You need to use wpml plugin for these purposes: http://wpml.org/
    It will help you to translate the site into different languages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 11:37

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 11:35

    Hello @kambriyen,

    Could you please clarify your question? Do you have problems after the theme update?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 11:30

    Hello,

    1. Could you please provide us with the links to check where the price location is changed?
    2. You can change height size of the product block to prevent it.
    3. Do you want to make the “Add to cart” button displayed above the price on the shop page?

    Please provide us with the site name and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 10:24

    Hello,

    Sorry, but unfortunately there is no such function.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 10:19

    Unfortunately this is a bug which should be fixed in the next version.
    So now you have to edit the files mentioned in the previous post. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 10:17

    Hello,

    You need clear the whole cache folder under the wp-content directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 10:15

    Hello @andzap,

    You have to buy a license key to update VC. Or you can wait for the next theme release where all plugins implemented in the theme will be updated to the latest versions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 10:12

    Hello,

    You can find the instructions in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 10:07

    Hello,

    Please provide us with the site name and admin panel credentials in Private Content to check the issue.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 10:05

    Hello,

    Could you please provide us with the link where you want to make changes?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 10:04

    Hello,

    1. Could you please provide us with the links where you want to make changes for better understanding?
    2. Sorry, but unfortunately there is no such feature in Visual Composer.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 10:01

    Hello,

    Please provide us with the site name in Private Content for better assistance.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 09:52

    Hello,

    Please clarify: do you want to create a multilingual site?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 09:50

    Hello,

    You can translate “Ship to a different address?” text in /httpdocs/wp-content/themes/legenda22/woocommerce/checkout/form-shipping.php (line 34) and “SHIPPING AND HANDLING” text can be translated in /httpdocs/wp-content/themes/legenda22/woocommerce/cart/cart-shipping.php (line 18).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 09:31

    Hello,

    Please clarify what problems you have with VC when saying “it is not working well”. Are you getting any errors? Also please clarify regarding “static blog in homepage”. What issues are you experiencing?
    If there are any problems with site loading please describe them in this topic: https://www.8theme.com/forums/topic/slow-site-loading/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 09:23

    Hello,

    Sorry for a long delay.
    Cloudflare had to be disabled temporarily only for the changes to make effect.
    According to https configuration you should contact your hosting provider as it is beyond of our support scope.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 09:19

    Hello,

    Sorry for a delay.
    I’ve tested conversion to new version and haven’t found any problems. Have you got any errors?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 09:08

    Hello,

    Sorry for a long delay.
    I’ve checked your site in Safari and there is no any zoom effect:
    No zoom

    Are you using the latest version of the browser? Is it Mac or Windows version?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 08:49

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 08:39

    Hello,

    You can create your own contact page and use it instead of our template. Otherwise it’s required additional customization to edit the contact page template. If you have needed skills you may try to customize it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 19, 2014 at 08:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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    Viewing 30,510 results - 30,481 through 30,510 (of 31,366 total)
Viewing 30 posts - 30,481 through 30,510 (of 31,366 total)
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