Chris Barrett

Apologies, I couldn’t follow what you mean by set margin-left/margin-right 0px via Theme Options > Breadcrumbs. I couldn’t see it on my screen as shown?

Fantastic! Thanks for all your help in this matter

I presume you’re making some changes to the site but I thought id sent a screen grab of product page. Thanks Chris

On further investigation of behaviour of the elementor cart pop-up, products only appear in the the basket when you’re NOT logged-in. Once Logged-in the products in the pop-up do not display in the pop-up.

Okay. Thanks

..and how do I remove the top header content connection block?

Hi Tony,

Thanks for the reply, please click on the link to change to [Default Product Sorting] as it does not work?

Hi Rose, Yes it’s only a staging site and I agree to all the above mentioned actions. thanks

Hi Rob,

Sorry, I didn’t explain correctly. The anchors links on the mobile menu do not close the menu when clicked. ie if you click the [Home] link the mobile menu closes if you click on [about] link the menu remains

Thanks Chris

I created a fresh install using the Xstore Default theme and uploaded the Woocommerce Add-on plugin.

Unfortunately, the Add-on does not work with the default theme style, it does work with Niche market https://glasscut.co.uk/product/standard-float-glass/

Can you find a fix?

Please see attached access details. Thanks

No problem, please click on dropbox link

https://www.8theme.com/topic/menu-dropdown-2/#post-264899

This is an update from my host providers – Siteground

Thank you for the update, Christopher.

I have reviewed the server logs in regard to your case and I was unable to locate a server configuration that might have caused the issue.

I am afraid that you should contact the website’s developer so he could review the PayPal integration along with the related plugins.

However, based on my experience the issue arises due to the Hold Stock feature in WooCommerce Inventory management. In this feature, you can set a certain period of time to hold the stock for an unpaid order. During this time the status of the order is changed to “pending”. After the time limit is reached and the order is not paid, the pending order will be canceled. By default, WooCommerce will cancel the orders that remain in pending status for an hour.

This issue can be resolved easily. Go to the admin side of your WordPress store, and navigate to WooCommerce > Settings > Products > Inventory.

Currently, the value is set to 60 minutes, please verify that from the following screenshot:

https://drive.google.com/file/d/1yYi5IVT6Bm68ZkgK5BFC7e60zdvlvG8W/view?usp=sharing

This will ensure that there is no timeout when PayPal or any other payment try to process the order automatically. Normally, the payment should be processed within a minute or two. PayPal and WooCommerce do not work very well together when they the Hold Stock field has a value in it. So, it is better to leave the field blank.

Still, I would recommend contacting the website’s developer so he could review the case further.

Best Regards,
Galin Velikov
Technical Support Team

Thank you : )

Hello Olga,

I will give you access to the C Panel to the best of my knowledge I don’t have a server cache.

Hi Olga, Apologies, here are the steps.

https://imagesofvenice.com/galleries/

Please click on the San Marco thumbnail. A gallery of thumbnails are shown, if you click on the thumbnail the Nextgen lightbox opens and allows you to view larger image.

If you view this same page on a mobile/tablet version the Nextgen lightbox is inactive.

Best Chris