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Viewing 30 posts - 1 through 30 (of 72 total)

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Chris Barrett

Participant

September 14, 2023 at 21:25

Apologies, I couldn’t follow what you mean by set margin-left/margin-right 0px via Theme Options > Breadcrumbs. I couldn’t see it on my screen as shown?

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for this information.

#367513 Copied In reply to: Breadcrumb align left still remains in the centre of the page?

Chris Barrett

Participant

September 14, 2023 at 10:00

Hi, thanks for the CSS code, I just added and you can see the breadcrumb is positioned on the far left of page. Best Chris

#367454 Copied In reply to: Breadcrumb align left still remains in the centre of the page?

Chris Barrett

Participant

June 15, 2023 at 16:33

Fantastic! Thanks for all your help in this matter

#359502 Copied In reply to: Top header Cart basket not working with pop-up window

Chris Barrett

Participant

June 15, 2023 at 09:46

Hello,

Thanks for the update and please find attached the FTP details as requested.

I did notice the change after the last update I performed which was both an xstore theme update and elementor / pro

Thanks Chris

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for this information.

#359455 Copied In reply to: Top header Cart basket not working with pop-up window

Chris Barrett

Participant

June 14, 2023 at 16:28

I presume you’re making some changes to the site but I thought id sent a screen grab of product page. Thanks Chris

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for this information.

#359414 Copied In reply to: Top header Cart basket not working with pop-up window

Chris Barrett

Participant

June 14, 2023 at 13:30

Please find attached the behaviour issue i’m experiencing with the cart basket.

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for this information.

#359398 Copied In reply to: Top header Cart basket not working with pop-up window

Chris Barrett

Participant

June 14, 2023 at 11:38

On further investigation of behaviour of the elementor cart pop-up, products only appear in the the basket when you’re NOT logged-in. Once Logged-in the products in the pop-up do not display in the pop-up.

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for this information.

#359385 Copied In reply to: Top header Cart basket not working with pop-up window

Chris Barrett

Participant

May 30, 2023 at 16:46

Thank you

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for this information.

#358207 Copied In reply to: Static blocks not showing correctly with CSS

Chris Barrett

Participant

April 11, 2023 at 11:41

Okay. Thanks

..and how do I remove the top header content connection block?

#352932 Copied In reply to: I added a connection block to the mobile header and unable to remove

Chris Barrett

Participant

February 22, 2023 at 23:41

Actually, working using the the Xstore header, however Im not able to change the colour of the icon mobile menu currently in a white and need to be #333333

#347784 Copied In reply to: Do you have the grocery-market header as a download template in Elementor?

Chris Barrett

Participant

November 3, 2022 at 14:42

Hi Tony,

Thanks for the reply, please click on the link to change to [Default Product Sorting] as it does not work?

#337816 Copied In reply to: Category Default Product Sorting not working?

Chris Barrett

Participant

September 6, 2022 at 16:40

Hiya, thanks for the suggestion, i have uploaded Loco Translate and selected XStore theme and replaced “Shipping” for “Delivery”

However, i’m not seeing any change on the check-out?

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for this information.

#333400 Copied In reply to: Remove any reference to “shipping” and replace with the word “delivery”

Chris Barrett

Participant

August 24, 2022 at 16:33

Hi Rose, Yes it’s only a staging site and I agree to all the above mentioned actions. thanks

#332475 Copied In reply to: install a new Xstore theme and override old

Chris Barrett

Participant

August 24, 2022 at 15:38

Awesome! Thanks

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for this information.

#332470 Copied In reply to: install a new Xstore theme and override old

Chris Barrett

Participant

March 2, 2021 at 11:16

Hi Rob,

Sorry, I didn’t explain correctly. The anchors links on the mobile menu do not close the menu when clicked. ie if you click the [Home] link the mobile menu closes if you click on [about] link the menu remains

Thanks Chris

#277287 Copied In reply to: Using Elementor as main header and unable to close mobile menu on click

Chris Barrett

Participant

February 4, 2021 at 12:49

I have solved the problem. I changed the product to a “Variable product” opposed to a “simple Product” and the checkout price is now correct.

#272296 Copied In reply to: Java script issue

Chris Barrett

Participant

February 4, 2021 at 12:16

I created a fresh install using the Xstore Default theme and uploaded the Woocommerce Add-on plugin.

Unfortunately, the Add-on does not work with the default theme style, it does work with Niche market https://glasscut.co.uk/product/standard-float-glass/

Can you find a fix?

#272284 Copied In reply to: Java script issue

Chris Barrett

Participant

February 3, 2021 at 18:59

staging site updated

https://staging8.goodtastefoods.co.uk/product/seabass-meal-deal/

Please include Add-on item to view
https://staging8.goodtastefoods.co.uk/cart/

The Add-on item is not added to the checkout price ???

If you wish to see it working…I have it working okay using the Xstore theme https://glasscut.co.uk/product/standard-float-glass/

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for this information.

#272155 Copied In reply to: Java script issue

Chris Barrett

Participant

January 19, 2021 at 11:33

Please see attached access details. Thanks

Please contact administrator
for this information.

#269084 Copied In reply to: Menu Dropdown

Chris Barrett

Participant

January 15, 2021 at 22:06

Within the single product page I currently have the short description showing and the main description hidden. I have no idea how I managed to hide the main description. Thanks

#268641 Copied In reply to: show and hide product description

Chris Barrett

Participant

December 19, 2020 at 11:39

No problem, please click on dropbox link

https://www.8theme.com/topic/menu-dropdown-2/#post-264899

#264934 Copied In reply to: Menu dropdown

Chris Barrett

Participant

November 26, 2020 at 18:51

Hi Olga, I meant to say Ive forgotten how I did it! : ) Can you please help! ta

#261447 Copied In reply to: Somehow hidden main product description

Chris Barrett

Participant

September 24, 2020 at 05:53

This is an update from my host providers – Siteground

Thank you for the update, Christopher.

I have reviewed the server logs in regard to your case and I was unable to locate a server configuration that might have caused the issue.

I am afraid that you should contact the website’s developer so he could review the PayPal integration along with the related plugins.

However, based on my experience the issue arises due to the Hold Stock feature in WooCommerce Inventory management. In this feature, you can set a certain period of time to hold the stock for an unpaid order. During this time the status of the order is changed to “pending”. After the time limit is reached and the order is not paid, the pending order will be canceled. By default, WooCommerce will cancel the orders that remain in pending status for an hour.

This issue can be resolved easily. Go to the admin side of your WordPress store, and navigate to WooCommerce > Settings > Products > Inventory.

Currently, the value is set to 60 minutes, please verify that from the following screenshot:

https://drive.google.com/file/d/1yYi5IVT6Bm68ZkgK5BFC7e60zdvlvG8W/view?usp=sharing

This will ensure that there is no timeout when PayPal or any other payment try to process the order automatically. Normally, the payment should be processed within a minute or two. PayPal and WooCommerce do not work very well together when they the Hold Stock field has a value in it. So, it is better to leave the field blank.

Still, I would recommend contacting the website’s developer so he could review the case further.

Best Regards,
Galin Velikov
Technical Support Team

#252439 Copied In reply to: Paypal processing issues

Chris Barrett

Participant

November 28, 2019 at 10:30

many thanks

Please contact administrator
for this information.

#225831 Copied In reply to: INTERNET EXPLORER VERSION 11

Chris Barrett

Participant

October 25, 2018 at 14:44

Thank you : )

#201699 Copied In reply to: blog header gap

Chris Barrett

Participant

October 12, 2018 at 17:09

Hello Olga,

Success! I installed the Siteground plugin as per instructions and cached all 1,2,3 levels. The Nextgen plugin is now working on mobile/tablet devices.

Thanks for all your help re this matter.

#201044 Copied In reply to: NEXTGEN PRO / IMAGERY

Chris Barrett

Participant

October 12, 2018 at 13:32

Hello Olga,

I will give you access to the C Panel to the best of my knowledge I don’t have a server cache.

Please, contact administrator
for this information.

#201031 Copied In reply to: NEXTGEN PRO / IMAGERY

Chris Barrett

Participant

October 10, 2018 at 17:16

https://www.dropbox.com/s/o75ssbqrsttoszt/Screen%20Recording%202018-10-10%20at%2017.11.15.mov?dl=0

Here’s a movie of what happens…

#200879 Copied In reply to: NEXTGEN PRO / IMAGERY

Chris Barrett

Participant

October 10, 2018 at 09:57

Hi Olga, Apologies, here are the steps.

https://imagesofvenice.com/galleries/

Please click on the San Marco thumbnail. A gallery of thumbnails are shown, if you click on the thumbnail the Nextgen lightbox opens and allows you to view larger image.

If you view this same page on a mobile/tablet version the Nextgen lightbox is inactive.

Best Chris

#200842 Copied In reply to: NEXTGEN PRO / IMAGERY

Chris Barrett

Participant

September 26, 2018 at 12:08

All working now! Thanks for the help, Chris

#199985 Copied In reply to: WPBakery not showing when editing page
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Viewing 30 results - 1 through 30 (of 72 total)

Viewing 30 posts - 1 through 30 (of 72 total)

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