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Viewing 19 posts - 1 through 19 (of 19 total)
  • Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    June 7, 2021 at 14:00

    We waited a few days to see if theres an improvement, but theres none. Infact it’s even getting worse compared to past months. Please give us othher suggestions to resolve the issue!

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    June 3, 2021 at 11:34

    Disabled the correct widget, will check to see if theres an improvement

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    May 14, 2021 at 09:48

    hello, we have an answer from the hosting company:
    “Hello,

    I have checked the information provided and I would like to clarify the following:

    – Your site currently has a memory_limit value of 521MB. This is too high and increasing it is not recommended. Even if it is increased, the limits for the time for execution of scripts in the shared hosting service are reached again. You need to track the cause of this consumption and take measures to reduce it.

    – On 05.05.2021. a number of changes have been made to the system on your part. It is from this date that the CPU time spent by the account has drastically increased and 67% of the provided monthly resource has already been spent. You will find statistics through your client profile on our site -> “Hosting accounts” -> “Details” -> “Advanced system parameters” -> “Details”.

    Here you can see that a drastic jump has been reported in MySQL time spent, which is not typical for WordPress. At the end of the email you will find the suboptimal sql request, which is saved in the server logs.

    The request processes over 13 million lines in each execution (Rows_examined: 13211883) and takes 26 seconds to complete. It is necessary to review as a priority the request and the functionalities of the theme and the store that launch it and to take measures for its optimization. Usually, with a well-structured query, the goal is to process the optimal number of rows. For this purpose, indexes can be added to the tables or the query can be reworked.

    I expect feedback from you after we take measures to optimize the request and reduce the process time spent by the account.

    Here is the request:
    —————
    # Time: 210513 18:30:00
    # User@Host: arnicagr_wp2559[arnicagr_wp2559] @ localhost []
    # Thread_id: 643440 Schema: arnicagr_wp2559 QC_hit: No
    # Query_time: 26.270383 Lock_time: 0.000232 Rows_sent: 440064 Rows_examined: 13211883
    # Rows_affected: 0 Bytes_sent: 4400718
    SET timestamp=1620919800;
    SELECT ID FROM 52T_posts as p
    INNER JOIN 52T_postmeta pm
    on p.ID = pm.post_id
    and pm.meta_key=’_sale_price’
    AND pm.meta_value != ”
    AND p.post_status = ‘publish’
    AND p.post_type = ‘product’
    AND p.ID IN ( SELECT 52T_term_relationships.object_id FROM 52T_term_relationships WHERE term_taxonomy_id IN (198) ) AND p.ID NOT IN ( SELECT tr.object_id
    FROM 52T_terms as t
    JOIN 52T_term_taxonomy AS tt ON t.term_id = tt.term_id
    JOIN 52T_term_relationships AS tr ON tt.term_taxonomy_id = tr.term_taxonomy_id WHERE t.name = ‘exclude-from-catalog’)
    OR p.ID IN (
    SELECT p.post_parent as parent_id FROM 52T_posts AS p
    INNER JOIN 52T_postmeta AS meta ON p.ID = meta.post_id
    AND p.post_type = ‘product_variation’
    AND p.post_status = ‘publish’
    AND meta.meta_key = ‘_sale_price’
    AND meta.meta_value != ”
    AND p.post_parent IN ( SELECT 52T_term_relationships.object_id FROM 52T_term_relationships WHERE term_taxonomy_id IN (198) ) AND p.post_parent NOT IN ( SELECT tr.object_id
    FROM 52T_terms as t
    JOIN 52T_term_taxonomy AS tt ON t.term_id = tt.term_id
    JOIN 52T_term_relationships AS tr ON tt.term_taxonomy_id = tr.term_taxonomy_id WHERE t.name = ‘exclude-from-catalog’)

    );
    —————“

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    May 13, 2021 at 09:12

    Providing both kinds of access

    Please contact administrator
    for this information.
    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    April 9, 2021 at 09:25

    Hello, we made a new FTP account with the correct FTP directory access provided please try again

    Please contact administrator
    for this information.
    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    April 7, 2021 at 14:09

    new FTP credentials

    Please contact administrator
    for this information.
    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    April 6, 2021 at 13:34

    Proving access:

    Please contact administrator
    for this information.
    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    March 22, 2021 at 10:01

    Hello again, i just noticed few more untranslated strings, please assist us
    adding product to the cart – > https://prnt.sc/10sapk9
    Checking out the order final steps -> https://prnt.sc/10sarz2

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    March 22, 2021 at 09:47

    Hello, all is good except i see just one left untranslated string
    screenshot and URL – https://prnt.sc/10saeh3

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    March 22, 2021 at 08:35

    Hello again, updated theme and core plugin as requsted, syncing translation afterwards. The same strings i printed yesterday remain untranslated. Providing ftp access as requested

    Please contact administrator
    for this information.
    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    March 21, 2021 at 16:26

    Start page – https://prnt.sc/10ro86x
    Shop page – https://prnt.sc/10ro8x3
    Blog page – https://prnt.sc/10ro9e5
    Cart sidemenu – https://prnt.sc/10roa4m

    Please contact administrator
    for this information.
    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    February 24, 2021 at 11:46

    Try again

    Please contact administrator
    for this information.
    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    February 23, 2021 at 11:47

    here u go

    Please contact administrator
    for this information.
    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    February 22, 2021 at 13:09
    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    February 12, 2021 at 13:33

    Hello again !
    I did what you’ve told me and it worked the only thing is that I used auto translate and how I cant find one word to edit

    https://prnt.sc/z7skx3
    It was originaly – Chechout
    when I edited the word in loco it’s doesnt change it https://prnt.sc/z7smcs

    can you please tell me how to find this word and edit the translate

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    February 5, 2021 at 12:16

    Thank you so much !

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    February 5, 2021 at 11:27

    Hello,

    i’ve cleared the cache and still it’s not showing
    https://prnt.sc/yds3rb

    here is a video of me doing the steps you told me

    https://www.loom.com/share/7676055130eb4b82a01e3d4aacbc239d

    Regards

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    February 5, 2021 at 10:44

    I tried to disable all third-party plugins, also i updated the wordpress version to the latest, but still can’t see the XStore studio. Please go into my website and check it out

    Please contact administrator
    for this information.
    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    February 1, 2021 at 17:08

    I manage to do it. Thank you!

  • Viewing 19 results - 1 through 19 (of 19 total)
Viewing 19 posts - 1 through 19 (of 19 total)
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