Untranslated strings remaining after last theme update

This topic has 10 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

  • Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    March 21, 2021 at 13:11

    Hello there, we are using Locotranslate for translation and after the last theme update, we have a few untranslated strings left that do have a translation in Locotranslate ( checked), we synced, and also tried the Poedit suggestion on your site for untranslated strings: Poedit > catalog > update from pot file and reimported the newly generated po file into LocoTranslate, syncing afterwards with no visual results. Any further assistance with translation will be highly appreciated.

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2021 at 13:25

    Hello,

    Please provide screenshots of untranslated strings and temporary wp-admin access, so we can take a closer look.
    Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

    Regards

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    March 21, 2021 at 16:26

    Start page – https://prnt.sc/10ro86x
    Shop page – https://prnt.sc/10ro8x3
    Blog page – https://prnt.sc/10ro9e5
    Cart sidemenu – https://prnt.sc/10roa4m

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2021 at 16:55

    Hello,

    Update the theme to 7.2.6 version – https://xstore.helpscoutdocs.com/article/63-theme-update and Core plugin to 3.2.6 https://xstore.helpscoutdocs.com/article/37-plugins-update Then Sync translation and try to find and translate mentioned strings. If this doesn’t help, provide FTP access also.

    Regards

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    March 22, 2021 at 08:35

    Hello again, updated theme and core plugin as requsted, syncing translation afterwards. The same strings i printed yesterday remain untranslated. Providing ftp access as requested

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2021 at 09:22

    Hello,

    I’ve translated strings for the theme using Loco translate. Please check.

    Regards

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    March 22, 2021 at 09:47

    Hello, all is good except i see just one left untranslated string
    screenshot and URL – https://prnt.sc/10saeh3

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2021 at 09:52

    Hello,

    Translated.

    Regards

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    March 22, 2021 at 10:01

    Hello again, i just noticed few more untranslated strings, please assist us
    adding product to the cart – > https://prnt.sc/10sapk9
    Checking out the order final steps -> https://prnt.sc/10sarz2

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2021 at 10:22

    Hello,

    1) Loco translate > Plugins > WooCommerce – http://prntscr.com/10sbekb
    2) Loco translate > Themes > XStore > find and transalte strings http://prntscr.com/10sbhm3 http://prntscr.com/10sbhu1

    Regards

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