Overusage of CPU Time - by Гочо Симеонов

This topic has 6 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

  • Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    May 28, 2021 at 09:58

    hello there an issue was brought to us by the hosting company connected to the theme
    Screenshot of the issue and text by hosting – https://prnt.sc/13ib8g3
    please assist us

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 28, 2021 at 10:16

    Hello,

    Go to Appearance > Widgets > remove 8theme Product status widget from the Shop sidebar widget area and check the CPU time usage after that. Let us know about the results.

    Regards

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    June 3, 2021 at 11:34

    Disabled the correct widget, will check to see if theres an improvement

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 3, 2021 at 15:47

    Hello,

    Let us know about future results.

    Regards

    Avatar: blueoceanagency
    Гочо Симеонов
    Participant
    June 7, 2021 at 14:00

    We waited a few days to see if theres an improvement, but theres none. Infact it’s even getting worse compared to past months. Please give us othher suggestions to resolve the issue!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 7, 2021 at 19:12

    Hello,

    Could you, please, tell us what requests use your CPU this time most of all?

    Regards

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