Herein lies the problem.
I can install a new theme, but with the existing theme present, I can only update the current install. Uninstalling the old theme, I’m unsure if I can activate the Elementor builder. Please advise
Bas Kling
Participant
June 5, 2024 at 15:28
Hi Andrew,
Thank you for providing the tailored examples. However, I still have a question about Elementor. How can I add the new customizer to my existing website?
Bas Kling
Participant
June 3, 2024 at 10:30
Hello Andrew,
Thank you for the confirmation.
How do I get Elementor within the existing (child-)template setup then? Or do I best pick a new theme that resembles the look & feel of our current built, but based on Elementor? (in that case, can you recommend a theme that closely resembles the applied functionality and layout from our live site? – in Private)
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Bas Kling
Participant
May 22, 2024 at 09:11
Hi Luca,
I understand, thank you.
Is 8theme planning on doing ANY development specific to B2B functionality in the Xstore theme in the (very near) future?
When we’re not able to successfully incorporate B2B-specific functions into our existing xstore B2C platform, this is a major setback for us.
We’ve already posted a feature request, but experience tells us it can take a while for something like this to get picked up unless the development team it is of great value in general.
Bas Kling
Participant
May 15, 2024 at 09:38
Hello Luca,
Thanks for the documentation.
One follow-up question: is it possible to add specific conditions to the header and footer for user roles? This way, I could use a 3rd party B2B plugin to add B@B roles and change the look & feel of the website for them accordingly.
It would prevent the need for a completely new B2B multisite setup using the same product database.
Bas Kling
Participant
May 13, 2024 at 12:59
Hello Luca,
I was planning on opening a similar ticket regarding theme functionality for B2B websites, but I decided to piggyback on this one because the topic is relatable.
The Xstore theme is vibrant with features, resulting in massive amounts of scripts. Does Xstore have a documented set of customization codes to disable some of these scripts and an overview of what is relevant? Can you share those customization codes with us?
Furthermore, does it make sense for 8Theme to cater to the B2B market in terms of developing a ‘b2b-version’ (i.e. lighter version) of the store theme?
Cheers,
Bas
Bas Kling
Participant
January 7, 2024 at 14:24
Hi Rose,
Thanks for the feedback.
MASSIVE Addons sounds pretty… massive. What does this do for the overall website performance after installing, as we only need that single feature?
Also: mpcthemes.net doesn’t seem to exist (anymore?)
Bas Kling
Participant
January 3, 2024 at 13:34
Those settings were already used, but I think it was a caching problem after all.
Clearing it doesn’t always clear it 😉
Thanks!
Bas Kling
Participant
January 2, 2024 at 20:30
I’ve managed to pull up the response again, thanks!
That said, when applying the same code, both for desktop and mobile separately, mobile seems to work fine, showing a marble bg, but the desktop however still shows plain black instead of the picture. The class should work. Can you please doublecheck?
p.s.
The image is also defines in the customizer but for some reason, doesn’t show (just black color)
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Bas Kling
Participant
January 2, 2024 at 11:04
Hello Rose,
cache was cleared. Other private sections are viewable, just not this particular one.
Please contact administrator for this information.
Bas Kling
Participant
December 15, 2023 at 19:16
Since this is our busiest season, we’re gonna table the issue and re-address
this after the holidays
Bas Kling
Participant
December 12, 2023 at 07:51
Hi Tony,
I think I didn’t explain this correctly.
We already created a new header using the “multiple header” option in Customizer. However, this additional / multiple header, configured to apply to a specific product category and its sub-items, also seems to impact the other product pages which should not be as they are still linked to the default header. We can’t figure out why, which is why I reached out to Xstore.
Bas Kling
Participant
December 8, 2023 at 15:20
Thanks! Appears to be a remnant from when we first started with the xstore theme, couple of years ago already 😉
Bas Kling
Participant
December 8, 2023 at 14:36
Thank you!
Bas Kling
Participant
October 2, 2023 at 13:15
Hello Rose,
Thanks for getting back to me. Obviously, we know how to register the theme, as we’ve been using it for over 3 years.
My question is half answered: why doesn’t the overview list our live website’s domain?
Bas Kling
Participant
February 7, 2023 at 16:21
We’re using different templates for different product types. However, the default template is used nowhere. If possible, you could test/troubleshoot in that one…
Bas Kling
Participant
January 4, 2023 at 12:21
Hi Tony,
this particular css code was implemented by store to solve a prior error.
Can you tell me to what ‘#theme-popup-holder’ is referencing? I may need to look up another issue popping up because of this line now being commented out.
Bas Kling
Participant
January 3, 2023 at 19:53
Hi Niddy,
I seem to have a similar issue with the background color of the top header as well as the promo text / ticker background color. Can you describe exactly what went wrong in your case?
@rose, can you provide syntax comments on the css code used to temporarily solve the issue? I need to apply it to a specific product range (typed by brand) and a single category page.
Bas Kling
Participant
December 27, 2022 at 17:20
Hi Tony,
we checked the leren-harnas-mannen, while you changed the leren-harnas page. That was the reason for the confusion. We’ve applied the alternate header for leren-harnas-mannen now, and it seems fine indeed.
To @Niddy: to change the header for a category page, the first parameter should be “Archives” and the second parameter should be “Product category”.
Thanks to you, Tony and Rose.
Cheers
Bas Kling
Participant
December 27, 2022 at 09:30
Apologies, Tony, but your answer is a little stupid.
Whenever you guys tell us to ‘unplug the machine’ and do all the standard consumer stuff, you’re basically telling me: “I don’t know what the problem is, and I’m not looking into it until you’ve jumped through all the standard hoops”.
4.3.4 isn’t a ‘very old’ version. You’re implying that 4.3.4 was based on bad and outdated code, unable to support multiple headers while in fact, multiple headers have been part of the template since version 2 I think.
A plugin conflict is highly unlikely since the alternate header displays just fine on normal pages, just not on the standard woocommerce category page.
Cache has been cleared on server and client.
Please make an effort to actually dive into the problem.
Bas Kling
Participant
December 26, 2022 at 12:12
I’m sorry, but this is our view:
Header for cart: https://gyazo.com/813ad4f199e28b95ebd1c74414592eb4
Header for category page: https://gyazo.com/924c697c1b6e5f1efcf0f7efc3129920
Unfortunately, the category page still displays the default header. All of the products that come after the category page do display the altered header. The problem lies within the category page. We’ve also tried to rebuild the header. No positive result
Bas Kling
Participant
December 24, 2022 at 10:02
Hello Tony,
The passwd must have been changed by your colleague, since you can easily request a passwd reset using the link. But I’ve changed it back. Pls see in Private
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Bas Kling
Participant
December 23, 2022 at 18:34
you have access
Bas Kling
Participant
December 23, 2022 at 16:38
Hi Rose,
I’ve added a single product to the specific category.
That said: I’ve assigned the new header to an existing category and also this category (ready-to-wear) doesn’t display the correct header.
Our developer is in charge of the hosting has provided FTP access. In private
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Bas Kling
Participant
November 4, 2022 at 12:08
Not what I meant. I was hoping to find some guidance on how to find specific static blocks such as the one referenced by you to alter the spatial behavior of the footer (#etheme-static-block-7) to get a bit more control over the layout of the template.
Since there is no documentation, the question becomes mute.
Never mind.
Bas Kling
Participant
November 3, 2022 at 17:51
Worked like a charm, thanks!
is there some documentation available, on the layout of all the static blocks used, such as etheme-static-block-7 ?
Bas Kling
Participant
November 3, 2022 at 13:25
Hi Rose,
we’ve rebuilt the multiple headers per your suggestion, and the problem seems to have gone for now. We’ll keep monitoring closely as we develop the other languages.
Thank you
Bas Kling
Participant
October 12, 2022 at 15:29
Hello Rose,
we didn’t miss the reply, its just that we couldn’t do anything with it. The feedback felt like a standard answer since all the points you mentioned had already been tested and refuted. The point about changing the secondary menu was also ignored, beside the fact that you only tested 1 page at a time instead of the 3 / 10+ that we recommended.
TranslatePress stores the translations in a separate database table at string level, not in the theme mods as you claim. After all, translations simply work perfectly when the theme is changed.
Our developer screen-capped the entire topic and sent it to TranslatePress. Hopefully, they will know what to do with it.
For now, unfortunately, we are left with cutting out all elements that might pile on the incompatibility issues, hoping for the best.
Bas Kling
Participant
October 10, 2022 at 16:40
Hello Rose,
We have only one production site in use, hence the one license.
Besides this, to troubleshoot current issues, we have two development sites running, clearly indicated by the .dev in the slugs.
There seems to be a lot of incompatibility in xtore’s code, working with TranslatePress. We rely on our developer as well as Xstore to troubleshoot and resolve these issues. In order to compare code we need both development sites.
If we need to decommission 1 of the development sites, we will do so, but then we would have to rely even more on your supper team to help us resolve the open tickets.
Indicating that we are expanding into the global market and the dire need for the translation /xstore incompatibility to be resolved ASAP, the reply that we get a license warning, really isn’t the response we were hoping for.
We hope you can appreciate our current position and help us out.
Thank you
Bas Kling
Participant
October 7, 2022 at 09:59
commenting on #335947
the video isn’t a long-term solution.
We’ve tried. do that for 10 products and before you’re done with the last product the first shows in Dutch again.
Also the not working product from screenshot KKangxHRd6nr
works perfectly fine when removing the secondary menu from the header builder.
—EDIT—
Previous communication between you and us is being managed by our web developer.
As the owner of the brand/website, I would like to emphasize that we are rapidly expanding into Europe, the US, and Canada region, ramping up from 20 to approx. 35/40 stores within the next 2 months.
If we cannot resolve the translation issue within the next few days/week (which,
as I understood from our developer, is XStore’s purview to help resolve), I’m afraid we need to explore other template providers, ending our collaboration with XStore.
This is definitely not our preference as we’ve been more than content with the template, support, and expertise. I’m sincerely hoping for XStore’s support in this.
