Hi Tony,

Thanks. This answers my question about the absence of a setting within the Xstore customizer for this particular button, I guess?

Hi Rose,

Thanks for the guidance.
The video link narrates a pretty oud-dated version of the variation swatches I think, considering today’s panel: https://imgur.com/CHDMrTP
Will there be an updated version of the vid anytime soon?

Cheers,
Bas

There’s been a misunderstanding.
The text is a self-added static block.
I’m talking about the standard site-logo: https://imgur.com/mkiDoso in the middle of the header

I’m guessing it would be something like:

.woocommerce-cart .et_b_header-logo-img, .woocommerce-checkout .et_b_header-logo-img {
pointer-events: none;
}

?

Please check (admin) login credentials under ticket #416102

https://www.8theme.com/topic/unable-to-edit-multiple-templates-of-the-single-product-page/#post-416102

Hello Andrew,

Since we’ve got many things going on, I need to schedule a maintenance window to manage the suggested actions.
Does 3 PM CEST fit your schedule?
Can you forward a list of the custom CSS values you’re talking about?

Also, please be aware that we have 2 websites running (URLs in private) so we probably need to implement the changes twice. Please advise on time needed.

Cheers,

Hi Rose,

Thank you for the quick reply.
I’ve noticed that our copy lacks the animated headline (underline) for the “XStore Collections” title. Is this probably a plugin (setting)?

Hi Andrew,

I’m sorry, but this gives me nothing.
Are you telling me that, the entirety of the xstore support team is not able to tell their paying customers what specific version of wordpress is 100% compatible with what specific version of xstore, in the history of your template builds?

I just need a viable roll-back as a guide, and we’ll take care of the rest

Hi Andrew, Rose,

Our developers have rolled back WordPress to v6.5.5.
Unfortunately, the issue with the SPP product image slider persists.
It is extremely frustrating, as our SEO specialists have been put on hold for weeks now, waiting for us to resolve the issue. In the meantime, we still have to pay them.

What’s even more frustrating is that many websites we see utilize the latest (or at least very recent) version of wordpress with a latest (not even the last) version of xstore, with no problem. Is this an Elementor issue?
No new plugins have been added in the past several months, so no issues on that front.

P.S.
How can we try a roll-back of xcore?

Site details and version overview in private

It worked. Thank you so much!

Video in private.

Also (this may be unrelated), the mobile version is also completely fumbled.

It should look like this (screenshot from customizer): https://imgur.com/bMayxF1
While in fact, on mobile (android) it looks like this: https://imgur.com/TZFgMuL (the images are placed in a column, no spaces in between pictures)

Hi Rose,

I’m familiar with the intricacies of anchoring. However, we’re currently trying to get this to work within the Xstore General Tabs widget, with no effect.
Assigning an ID is pretty straight forward. Some how, these IDs are not triggered via de # link.
Can you plz have a look?

It seems that updating all elements (xstore, woocommerce AND wordpress all to latest versions solved the issue.
Thank you.

Thank you for your reply.
We’ve since purchased the pro version, and are currently working on a staging site for b2b, removing all WPBakery elements and rebuilding pages with Elementor.

We’re running into a few problems. For instance, we use static blocks in the description field of the category, to display (responsively) a header image. When previewing the static block, the image shows fine (both desktop and mobile). When loading the category page though the banner is invisible. Can you please assist and see what’s going on?

Credentials and locations in Private

(NOTE: The xcore plugin is outdated, because this is a development site. Basic functionality should be fine).

Hi Andrew,

thank you for those instructions. I decided to delete the xcore, the wpbakery plugin, all themes and child themes, and do a theme clean install, activate it, and activate the elementor plugin.

Then, trying to access the builder, I get the following message: https://imgur.com/kqQNR9x
I was under the impression that a full licensed (pro) version was included in the theme? Am I doing something wrong here?