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Viewing 28 posts - 181 through 208 (of 208 total)
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  • Avatar: Bagwani
    Bagwani
    Participant

    Hello, good afternoon!

    As you mentioned, I deleted the accordion from the product description. Now, the accordion shows only one item, but whenever I edit a product, it displays the name and accordion of the same product. For example, I opened coconut oil, but the product name shows as almond oil, and the accordion content is also for almond oil. How can this be corrected? Please fix this.
    Thank you

    #402170 Copied In reply to: Product Content Alignment for “ACCORDION”
    Avatar: Bagwani
    Bagwani
    Participant

    Hi team,
    Can you please check what you’re saying? I had mentioned that I want only INDIA CITY CODES and when I am applying it is now working. Please have a look at that and correct this ASAP.
    Regards,
    BAGWANI

    #402166 Copied In reply to: Urgent: Issue with City Codes in Sales Booster
    Avatar: Bagwani
    Bagwani
    Participant

    PLEASE LOOK ON THE SCREENSHOT

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    #402069 Copied In reply to: Product Content Alignment for “ACCORDION”
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    I hope this email finds you well.

    I have encountered a significant issue with our product pages. Whenever I open any product, the name displayed by default is “Coconut Oil,” and the accordion sections are also showing content related to Coconut Oil. Although the correct product is being displayed, the title and accordion content are not updating accordingly.

    I need the following corrections to be made urgently:
    1. Ensure that the correct product name and accordion content are displayed when any product is opened.
    2. Please investigate and resolve why the title and accordion content default to “Coconut Oil.”
    3. Implement a solution to prevent such issues from occurring with my product pages in the future.

    Your immediate attention to this matter is crucial to avoid further disruptions.

    Thank you for your prompt assistance.

    Best regards,
    BAGWANI

    #402068 Copied In reply to: Product Content Alignment for “ACCORDION”
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Team,

    I appreciate you for helping me but what you guys are doing please do it carefully. See, now 2 accordions are showing on the coconut oil page. Please remove the second one. Also, tell me that I want to change the content for all accordions for different products so how do I please tell me? Because now all accordions are appearing the same on all products.

    Regards,
    BAGWANI

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    #402065 Copied In reply to: Product Content Alignment for “ACCORDION”
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    I hope this email finds you well.

    I am writing to address an urgent issue with the recent changes made to our product page. Yesterday, I updated the color scheme, images, and various other elements on the product page I was working on. However, it appears that these changes were mistakenly applied to a different product page.

    Specifically, I requested adjustments to the accordion section to make the lines shorter, as shown in the screenshot I provided. While this adjustment was made, it seems to have been incorrectly merged into the product page, and the accordion does not appear correctly.

    I need the following corrections to be made as soon as possible:
    1. Restore the changes I made yesterday to the correct product page.
    2. Properly set the accordion section so that it aligns correctly and functions as a normal accordion.
    3. If the confusion arose due to having multiple product pages, please remove the incorrect one to avoid further issues.
    4. Kindly inform me how I can update the accordion content for each product page in the future to prevent similar problems.

    Your prompt attention to this matter is highly appreciated as my work from yesterday has been disrupted due to these issues.

    Thank you for your understanding and cooperation.

    Regards,
    BAGWANI

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    #402034 Copied In reply to: Product Content Alignment for “ACCORDION”
    Avatar: Bagwani
    Bagwani
    Participant

    Thank you for mentioning the solution for sticky menu content.
    and making my accordions in a line but you did it in full width which does not look cool, please understand & remove the over-part line. for example, look to the screenshot

    And another and very very important thing is the accordion content is visible same in every product. pls tell me how will I change this for every product.

    Thanking You.

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    #401877 Copied In reply to: Product Content Alignment for “ACCORDION”
    Avatar: Bagwani
    Bagwani
    Participant

    I already use the element option 9:16(the original reel-size video) and hence you can see how it appears on home page (Desktop or mobile version too). please make an edit of it by yourself for both versions. one thing please align in a way that it looks more attractive.
    Thank You. 🙂

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    #401870 Copied In reply to: Assistance Needed with Embedding Product Launch Video
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Support Team,

    Hii, can you please make a line in between of 3 accordions so that they look separate? Please look at a screen shot.

    Regards,
    BAGWANI

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    #401815 Copied In reply to: Product Content Alignment for “ACCORDION”
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Support Team,

    I want to change the color of this button (select options)
    so from where I CAN change this? Please help me with that.

    And, thanks for making the accordion align, but there is so much gap between the (description end line and the accordion start line). Please look into this and fill in the gap accordingly.

    Regards,
    BAGWANI

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    #401813 Copied In reply to: Product Content Alignment for “ACCORDION”
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Team,

    Positively, I have changed the categories display option. Thank you for guiding me.

    Regards,
    Bagwani

    #401758 Copied In reply to: Removing Category Icons and Display from home page
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Team,

    Thanks for sharing. I will try now.

    Regards,
    BAGWANI

    #401695 Copied In reply to: Removing Category Icons and Display from home page
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Team,
    Please change it, as no one is now working on it.

    Regards,
    BAGWANI

    #401693 Copied In reply to: Issues with Theme – Request for Immediate Resolution or Refund
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Team,

    Thank you, but you didn’t edit every menu. Please correct this AS SOON AS POSSIBLE. Do it best with proper alignment.
    And, please guide us to how you’re changing this.

    Regards,
    BAGWANI

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    #401665 Copied In reply to: Issues with Theme – Request for Immediate Resolution or Refund
    Avatar: Bagwani
    Bagwani
    Participant

    Please check all screenshot.

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    #401541 Copied In reply to: Issues with Theme – Request for Immediate Resolution or Refund
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Xstore Team,

    I am facing serious alignment issues with the mega menu on my header. Despite creating a perfectly aligned cooking oil mega menu, every time I edit other mega menus, their alignment messes up on its own. Your theme is consistently causing problems, making it impossible to work smoothly.

    I need you to urgently fix the alignment of all these menus. Once content or images are added, the menus should not extend into extra white areas unnecessarily. This is unacceptable for ongoing work. I’ve tried over 100 times to resolve this myself without success.

    You have access to my portal, so please go ahead and fix it yourself because I’m completely unable to set it up. Please don’t send screenshots, just correct it yourself.

    I’m sending you screenshots of 2/3 menus as examples, but please adjust the alignment of all the mega menus properly for me.

    Regards,
    BAGWANI

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    #401539 Copied In reply to: Issues with Theme – Request for Immediate Resolution or Refund
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Support Team,

    What kind of nonsense is this? I am facing several issues with your theme. Sometimes, the theme behaves inconsistently, causing various problems.

    Currently, my shop page is not working at all, as you can see in the attached screenshot—nothing is displaying.

    Following your advice, I uninstalled the LITESPEED CACHE plugin, but the issue remains unresolved. This is quite frustrating and disappointing.

    Please help me resolve this problem as soon as possible.

    Regards,
    BAGWANI

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    #401329 Copied In reply to: Issues with Theme – Request for Immediate Resolution or Refund
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    I hope this message finds you well. I have a concern regarding the Litespeed Cache plugin installed on my website, which I acquired through my hosting provider. Initially, installing this plugin significantly improved my website’s speed and performance, including better image visibility.

    However, recently I’ve come across conflicting information suggesting that uninstalling the Litespeed Cache plugin might affect the visibility of images on my mobile website. I value your expertise and would appreciate your guidance on how to proceed in this matter.

    Could you please advise me on the best course of action? Should I uninstall the plugin or are there alternative solutions to maintain both website speed and image visibility?

    Regards,
    BAGWANI

    #401199 Copied In reply to: Issues with Theme – Request for Immediate Resolution or Refund
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Team,
    As you said, “We’ve checked your site from mobile (Chrome browser) and it loads correctly.” but you can see it is not working properly please check again.

    VIDEO ATTACHED

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    #401088 Copied In reply to: Issues with Theme – Request for Immediate Resolution or Refund
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Team,

    The Home Page Banner, Just below the header..

    send you a screenshot i want only 1 banner on Mobile not 2,
    please tell me.

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    #401058 Copied In reply to: Guidance Needed for Adding Responsive Product Videos and Adjusting Homepage Banners
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Team,

    I have a specific requirement where I need to hide only one image on mobile, not both. Currently, the options available seem to either keep both images visible on mobile or hide both. Can you please guide me on how to hide just one image on mobile while ensuring that the size remains consistent on both desktop and mobile without any issues?

    #401020 Copied In reply to: Guidance Needed for Adding Responsive Product Videos and Adjusting Homepage Banners
    Avatar: Bagwani
    Bagwani
    Participant

    The screenshot file is not open,

    it’s showing ” File is visible for topic creator and support staff only.

    please check & send screenshot again

    #401012 Copied In reply to: Guidance Needed for Adding Responsive Product Videos and Adjusting Homepage Banners
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Team, 

    I am facing an issue when trying to edit a product with Elementor. The message “you are on edit mode, please check real product” appears, and I am unable to see the options to edit elements like product title, image, price, etc. This makes it very difficult for me to make any changes.

    When I click on the option to edit a single product, this message appears, and I can’t proceed with the editing. I need to be able to see the changes in real time on the right side to understand what modifications I am making.

    If I cannot see the changes, I will not be able to work with this theme and may have to return it.

    Sorry, I have worked with many paid themes over the past 5 years, but this theme seems very complicated in terms of appearance. This is making editing very difficult.
    Please take care of this issue.

    Regards,
    BAGWANI
     

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    #400471 Copied In reply to: Header Not showing on website Home page or Entire Website
    Avatar: Bagwani
    Bagwani
    Participant

    Hi Xstore Support Team,

    I hope this email finds you well. I am experiencing a few issues with my Xstore theme, and I would appreciate your assistance in resolving them.

    Issue 1: Mega Menu Header Not Showing on Home Page
    I downloaded the Mega Menu Grocery template, but its header does not appear on the home page. Could you please check and let me know the reason for this?

    Custom Header and Footer
    I would like to know if adding a different header or footer to this template is possible. Additionally, how can I use one header template for the mobile version and a different one for the desktop version?

    Adding Carousel Line Above Main Header
    I want to add a carousel line (similar to the one in the screenshot attached like free shipping on orders above rs 999 & all with the link) above my main header in the Grocery Mega Menu. How can I achieve this for both desktop and mobile versions?

    Product Page Variations Display
    I am attaching a screenshot of a product page showing how I want my product variations to be displayed. The current method in your theme is not user-friendly for my customers. Please suggest a better way to display these variations, or let me know how I can achieve the display shown in my screenshot.

    Access for Customization
    I have checked and confirmed the access provided. You can use this access to make the necessary changes.

    I would be grateful if you could provide an update on these matters at your earliest convenience so that I can launch my website as soon as possible.

    Thank you for your prompt attention to these issues.

    Best regards,
    BAGWANI

    Please contact administrator
    for this information.
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    #400405 Copied In reply to: Urgent Assistance Needed for Xstore Theme Issues
    Avatar: Bagwani
    Bagwani
    Participant

    Dear X store Theme Support Team,

    I hope this email finds you well.

    I am currently working with a set of 130+ template pages in your theme and need some guidance on customizing specific elements. Here’s what I am aiming to achieve:

    Home Page: I would like to use the “Grocery Mega Menu” template but prefer the header from the “Interior” template.

    Shop Page: I have found a shop page layout from another template that I prefer.

    Footer: I am interested in using the footer from yet another different template.

    Could you please let me know if it is possible to mix and match these elements from different templates? If so, I would appreciate detailed instructions on how to implement these changes. I am not looking for a video tutorial, but rather a step-by-step written guide to help me understand the process better.

    Thank you for your assistance.

    Best regards,
    BAGWANI

    #400182 Copied In reply to: Urgent Assistance Needed for Xstore Theme Issues
    Avatar: Bagwani
    Bagwani
    Participant

    Thank you for your concern. It means a lot.
    I Will keep it in mind in the future.

    Thank you!

    #400171 Copied In reply to: Urgent Assistance Needed for Xstore Theme Issues
    Avatar: Bagwani
    Bagwani
    Participant

    Hey, this is the username and password. please work on it fast.

    Please contact administrator
    for this information.
    #400163 Copied In reply to: Urgent Assistance Needed for Xstore Theme Issues
    Avatar: Bagwani
    Bagwani
    Participant

    Ohk, then tell me your username & email id for the access…

    #400153 Copied In reply to: Urgent Assistance Needed for Xstore Theme Issues
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Viewing 28 posts - 181 through 208 (of 208 total)
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