Bagwani

Hello Dear Team,

I understand that.

After your suggestion, I contacted the plugin developers, and they sent me an article related to WP-Cron.

Thanks.

Regards,
BAGWANI

Hello Team,

As, you have shared with us the CUSTOM CSS code, but it can’t help us Because there are so many codes already inside it.

Please do me a favor and change the color for that button only.

I need a normal button color ” #000000 ” with text color ” #ffffff”
and in hover reverse.

Thank you,
BAGWANI

I think there is a problem to attach a screenshot.

I attached again.
still not sent.

Hello Team,

I want to change the hover color of the button “CHECKOUT” which is appearing on the above video screen that you have shared.

As, when I am taping on this button the color is changed to white and the user is cannot be able to see this.

I tried to find out that but couldn’t able to do it.

I am attaching the screenshot of the button that I want to change.

Please help me with this.

Thank you
Bagwani

Hello Dear Team,

I hope you guys are very very well.

Yes, exactly like that. In the demo theme link you provided, when a product is added to the cart, a window pops up from the left side of the screen. However, this popup is not appearing on my website. It works on the desktop version but not on mobile.

Please check the mobile version to see if you can enable this feature. I also request that you make a video showing how to enable this feature, as I need to adjust the colors and other settings.

I have sent you three videos already, and I’m sending a fourth video showing the demo theme. I hope you understand now.

Please enable this feature; it would be very helpful.

Thank you!

Regards,
BAGWANI

Hello Team,

How are you?

There is a new update in the website related to the theme.
As you said:

“Sorry, we forgot to record a video. We will be able to do this next time.”

So will you please do this favor for me and update the theme along with the video demo for future.
And yes I have done with my website BACKUP.

Thank you,
BAGWANI

Dear Team,

I hope you guys are very well.

Hello sir, as you mentioned some images on the home page are taking time to load, I have already uploaded all my images in WebP format, so they are already compressed. However, you are suggesting installing the Tiny PNG plugin. Will this plugin optimize WebP images further and potentially improve my website’s speed even more? In your opinion, should I install this plugin? or is this plugin the same as Imagify.?

Also, regarding the social feed plugin you mentioned that connects to Instagram, will the images be auto-optimized with this Tiny PNG plugin? Since Instagram images are typically JPEG or PNG,  will they be optimized through this plugin?

Another thing, I saw an Instagram feed option in the Xstore theme. Can we connect our Instagram through this default theme option instead of the social feed plugin? If we switch to the Xstore theme’s default option for Instagram feed, will it impact the speed? If yes, could you please guide us on how to use the Xstore theme’s default option for this?

Your guidance on these matters would be very helpful. Pls, guide me on this.

Regards,
BAGWANI

Hello Team,

if you are not planning using it on any other pages, you can delete the plugin.

Right now, I only used Slider Revolution for the homepage video, but since you mentioned that it can be set using Elementor itself, it seems I don’t need it anymore. So, will I delete it because keeping inactive plugins isn’t useful?

Also, I’m thinking of changing my hosting plan. Can you suggest which company and plan I should choose?
My site is a startup with around 400-500 users daily because of ads.

For CPU, RAM, and especially I/O, what should I look for according to your theme?

I’d prefer an Indian server if you can guide me.

Thanking You in advance for guiding me on this matter.

Regards,
BAGWANI

Dear Team,

Thanks for your guidance. I really really appreciate your help.

We have also made improvements to the content of your homepage by replacing the Revolution slider template with a simpler and more efficient ‘Video’ widget from Elementor to display your video content.

You mentioned using a video from another source instead of Slider Revolution. Should I go ahead and delete the Slider Revolution plugin?

Also, as you advised, I’ve asked my hosting provider to check the “add to cart” button issue. Hope this problem is solved soon.

I checked my website on GTmetrix, and it scored around 50. Given this report, can you, as a friend or brother, guide me on how to improve the performance to 90+?

You’re a professional and know a lot about this technology, and you also run e-commerce websites. Considering all aspects of running an e-commerce site, what specific changes should I make to enhance my website’s performance to reach 90+ on both mobile and desktop?

Your advice on this would be very helpful. Please guide me like a younger brother or a friend.

Regards,
BAGWANI

Hello Dear Team,

We are currently facing a major issue with the “Add to Cart” functionality. I’ve checked it on all my mobile devices and desktops, but it’s not working. Users are frustrated because when they try to add products to the cart, it just keeps spinning, and when they go to the cart, it shows as empty. This is a huge problem because it’s preventing users from shopping.

Please look into this issue and fix it pls, so we don’t face this problem in the future.

I’ve sent you a video before, and now I’m sending a new video showing the same issue.

Please review it carefully to understand the problem. & pls fix this error, sir.

Regards,
BAGWANI

Dear Team,

Thank you very much for reviewing and implementing the changes in the “We Love Feedback” section. However, the error is still present on the entire home page, as shown in the video I sent you yesterday and today also. For example, under the slider on the home page, there are sections like “Bagwani Top Selling Product”, “Healthy Combos” and “Bagwani Skin Friend,” followed by the olive oil video. These sections are not loading correctly and are just spinning in circles.

Additionally, these sections are taking a long time to load. My ads on Meta and Google are bringing users to the site, but they are leaving because they see these spinning circles. This is causing me a significant problem, as users are staying for only 2-3 seconds and then leaving, which is severely affecting the performance of my website.

I request that you check this thoroughly and address it as soon as possible. I am sending you a video created by one of my users; please watch it carefully so you can understand the issue.

Moreover, no products are being added to the cart. When users click the “Add to Cart” button, it just keeps loading, but the product doesn’t get added to the cart, and users can’t proceed to the next page.

This is a small but urgent request. Please check everything carefully to identify and resolve the problem. I have put a lot of effort into creating this website, and it’s disheartening to see it not functioning well.
Please review the entire website and fix these issues.

Thank you for your assistance.

I am waiting for a positive response.

Regards,
BAGWANI

Dear Team,

I hope you are doing well.

We appreciate your efforts in implementing the XStore Ajaxify feature for certain Elementor widgets. However, upon review, we have been unable to verify the activation of this feature in any of the widgets, as evidenced by the following screenshot: https://gyazo.com/d3ad8edd8245bad350e5b1280284fd31. This situation leads us to believe that the agreed-upon implementation may not have been completed.

We would like to remind you that we have previously provided detailed steps necessary for this implementation in our support communications. It appears there may have been a misunderstanding regarding the extent of support we can offer. Our role is to guide you through the process rather than implementing the changes directly on your website.

I understand your points and see that they are related to coding. As I’ve mentioned before, I am not very familiar with coding. If I were, I wouldn’t need your help; I would simply handle the coding and create the website myself.
The problem is that I don’t know how to code, as I am a designer. I can only work on the design aspects of your theme. If I try to write or modify code, even a small mistake could break the entire website.

So, I have a simple request: could you please write and implement the necessary code to improve the website’s speed? This would help in optimizing the site’s performance. I understand you may be frustrated, and I acknowledge that, but I am in a difficult position and need your help.

I understand that this may involve additional effort on your part, and I genuinely appreciate your willingness to help. If you can assist with this request, it would be immensely helpful. If not, I completely understand and am grateful for any support you have already provided.

Thank you once again for your understanding and assistance.

Pls, It’s a request.

Regards,
BAGWANI

Hello Dear,

Oh, sorry sir, I thought you would understand, but no problem.

Let me explain. Go to the WP dashboard, and under the templates option, you’ll see a popup named ‘wellness5.’ You can edit that popup with Elementor and make changes.

“To help you understand better, I am also sending a screenshot where you can see clearly, sir.”

Thank you in Advance.

Regards,
BAGWANI

Dear Sir,

I understand and appreciate the significant effort you have put into optimizing the website speed, and I too have been working diligently on this issue daily. The website’s speed is indeed performing well, which is why I wanted to ask if you could please check it once more.

It seems that there may be a misunderstanding or frustration, as I’ve noticed some communication regarding refunds. I want to emphasize that almost two months were invested in developing this website, and a refund would essentially nullify the effort put into it. I genuinely appreciate the quality of your theme, theme interface, theme advanced features, everything is superb;  however, we are still facing issues with speed optimization.

Initially, the website had a score above 90+, which was excellent. However, the score has now dropped to 15-20, and I am unable to understand why this is happening despite all the efforts. I am requesting you, as the developer of the theme who has complete knowledge of the code and technical aspects, to review the situation once more.

I kindly request you to identify and resolve the major performance issues so that the website speed can be optimized effectively. Your expertise would be invaluable in pinpointing the problem and ensuring it is resolved.

Please note that a refund would not benefit either of us. Therefore, I respectfully request that you review the website and address the speed issues for the sake of user experience.

Thank you for your understanding and cooperation.

I hope you understand. Pls.

Best regards,

BAGWANI

Hey Guys,

I hope You guys are well. I understand what you’re saying, but exporting and then importing seems a bit risky. Since you are the theme owner and have the necessary professional technical knowledge, it would be easier for you to handle this.

I kindly request that you install a child theme for me to prevent any data loss and ensure that the child theme is set up correctly. It is a small request, and if you could manage this, it would be greatly appreciated.

Please ensure that no data is lost and that the existing customizations remain intact. I & your team members have also added a considerable amount of code through the WP CODE plugin, so please make sure there are no changes to this code.

If you could install the child theme, it would be very kind of you.

Thanking You in Advance.

“Access in the private content area.”

Regards,
BAGWANI