Forum Replies Created

Viewing 30 posts - 1 through 30 (of 208 total)
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  • Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    What are you saying? I am not able to understand.

    If you can do this for me, it would be a great help.

    Thanking You.

    #426351 Copied In reply to: Fixing Footer Call and Mail Buttons for Proper Visibility and Clickability
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    I hope You guys are very well.

    Sir, everything you said is correct, and I understand what you explained. However, as I sent a screenshot (https://prnt.sc/osCYhLQFEbJI) showing that there is a cron error, could you please take a look at it?

    Please check which line the error is coming from and either remove it or modify it as needed.

    You are a professional, and for you, it should be an easy task. So, I kindly request you to please check it and resolve the error.

    I would really appreciate your help.

    Please don’t refuse and resolve this error.

    Thank you so much!

    Regards,
    BAGWANI

    #426281 Copied In reply to: Cron Schedule or Cron Error Issue in Website
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    I hope You guys are very well. I spoke with my hosting team, and they said:
    “These events are running from the w3tc_imageservice and the W3 Total Cache plugin.

    Could you please check the settings of this plugin?
    You are an expert in this, and you have good knowledge of the code and this plugin. You were the one who recommended it for website optimization.

    So, I kindly request you to check the settings of this plugin and see if any options need to be enabled or disabled.

    It’s a request.

    Thanking You.

    Regards,
    BAGWANI

    #426032 Copied In reply to: Cron Schedule or Cron Error Issue in Website
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Team,

    But in the preview of the 8theme, the animations are visible. So why are they not working on our website? Also, we haven’t changed the icons either.

    If we want such animations on our website, what should we do? Please guide us.

    Thank You

    #424240 Copied In reply to: Issue with Animation Not Working on My Website
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    Thank you very much! I followed your advice, and it worked great!

    I have another question. I installed a plugin called CartBounty to recover abandonment data on my website. I’m getting genuine data from India, but I’m also receiving bot data from other countries like the US, France, and Singapore.

    Do you have any solutions to stop this bot data from coming to my website?
    Please help me on that.

    Regards,
    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #417943 Copied In reply to: Recipe Page Setup and Breadcrumb Removal
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    Ohk, Got It.

    Thank You So much once again.

    #417034 Copied In reply to: Video isn’t fit correct on top of home page
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    Thank you very much! It’s looking great now.

    Can you tell me where to add the custom CSS?

    Regards,
    BAGWANI

    #416903 Copied In reply to: Video isn’t fit correct on top of home page
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    Yes, the same video size appears on my side.

    As you can see that the sides are getting cut off in my video, the right corner has “#freeshippingpanindia” written, but only half of it is visible and the rest is cut off.

    Please adjust it so that it shows fully.

    I would really appreciate your help!

    Thanking You.

    #416893 Copied In reply to: Video isn’t fit correct on top of home page
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    Ok, I understood.

    Thank you For your Support..

    Solved The case.

    #415959 Copied In reply to: Website Error with Elementor & Pro elements
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    Oh, that’s great.

    If I need to update it in the future, how should I do it?
    Or should I contact you next time?”

    Thanks.

    #415928 Copied In reply to: Website Error with Elementor & Pro elements
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    Thanks for the update.

    So, was this error only due to the plugin update, or was there another reason for this error?

    Regards,
    BAGWANI

    #415924 Copied In reply to: Website Error with Elementor & Pro elements
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    If You require Cpanel details,
    Here It is.

    Private Area

    Thanking You.

    Please contact administrator
    for this information.
    #415885 Copied In reply to: Website Error with Elementor & Pro elements
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear,

    Thanks for the update.

    You can Close the ticket.

    Regards,
    BAGWANI

    #414638 Copied In reply to: Fake sale booster, Free shipping option
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear,

    I want solutions, You are providing me a documentation.

    No Problem.

    Close the Ticket, or whatever you want.

    #414543 Copied In reply to: Fake sale booster, Free shipping option
    Avatar: Bagwani
    Bagwani
    Participant

    Hello,

    One thing I want to ask that there are some patchers” showing on the website (ATTACHING SCREENSHOT OF IT). So should I go with the APPLY button or not?

    Let me know the answer or solution.

    Regards,
    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #414513 Copied In reply to: Fake sale booster, Free shipping option
    Avatar: Bagwani
    Bagwani
    Participant

    Hey!

    Thanks team for the proper solution.

    I am now able to see “FREE SHIPPING” OVER THERE.

    Thank you,
    Bagwani

    #414512 Copied In reply to: Fake sale booster, Free shipping option
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    I have given you access to my hosting, including full FTP access.

    Please take a look at this matter.

    Thanking You.

    Please contact administrator
    for this information.
    #414411 Copied In reply to: Fake sale booster, Free shipping option
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear,

    What you said is correct, but I have already applied the patch and am contacting you after that.

    Please check it again as I have already applied the patch.

    Files is visible for topic creator and
    support staff only.
    #413334 Copied In reply to: After Update the theme, New pathcer showing
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    I installed the patcher, but it was supposed to fix an issue with “Ajax Search.” However, the problem still isn’t resolved. When I search for “almond oil” on the website, related products appear, but clicking on them doesn’t produce any response.

    Can you please check this and see what’s wrong?

    Regards,
    BAGWANI

    #413332 Copied In reply to: After Update the theme, New pathcer showing
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    As you said, I applied the Patch.

    Thanks

    #413329 Copied In reply to: After Update the theme, New pathcer showing
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    I’ve read the article, and it only says whether you should apply it or not.

    According to you, is this patcher necessary for my website or not?

    I’m giving you access to my website; could you please check it and let me know?

    Please help me understand this clearly.

    Thanking You in Advance.

    Regards,
    BAGWANI

    Please contact administrator
    for this information.
    #413316 Copied In reply to: After Update the theme, New pathcer showing
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    One of my customer placed a test order to check, and I received the order confirmation email in the backend register email id, but the customer did not receive theirs. The email is coming to me, but not to the customer. Can you please check this issue?

    Also, I’m providing the FTP access you asked for. Please check everything thoroughly to ensure there are no problems in the future.

    Thank you in advance.

    Regards,
    BAGWANI

    Please contact administrator
    for this information.
    #412505 Copied In reply to: Request for Assistance with Customizing Email Templates
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Team,

    As you said, (once you select a new page as Portfolio via Theme Options, then content will be shown there automatically).

    But nothing has changed after applying all this.
    You can check the screenshot too.
    I have created a new page named “RECIPE” along with a new project named “RECIPE”.

    Please let me know what to do?

    Second, Please go to Page settings > Page layout > select Elementor Full-width https://prnt.sc/dbRMaGR5Eka0″
    You’ve shared this about container so after doing this my top banner will shift to the full screen or not?

    Thank you,
    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #412468 Copied In reply to: Assistance Needed: Recipe Page Layout, Full-Screen Image Issue, and Removing ‘Home’ Text”
    Avatar: Bagwani
    Bagwani
    Participant

    Screenshot of Zero projects showing.

    Files is visible for topic creator and
    support staff only.
    #412423 Copied In reply to: Assistance Needed: Recipe Page Layout, Full-Screen Image Issue, and Removing ‘Home’ Text”
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    I understand the issue now, but there are no projects showing in the portfolio; it shows 0 projects. I’m not sure how to add them to my page.

    I want my recipe page to look like this: **”https://xstore.8theme.com/elementor2/spices/portfolio/”**, with a recipe column showing. When someone clicks on a recipe, it should open like this: **”https://xstore.8theme.com/elementor2/spices/project/xstores-spices-subscription/”**.

    Please set this up for me. I will handle the editing and modifications myself; I just need guidance on how to achieve this. Please set up these pages for me.

    Thank you in Advance.

    Regards,
    BAGWANI

    Please contact administrator
    for this information.
    #412422 Copied In reply to: Assistance Needed: Recipe Page Layout, Full-Screen Image Issue, and Removing ‘Home’ Text”
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    It appears that the xstore-child folder on your website may have been duplicated from another site previously configured with the XStore theme. If you do not intend to modify the email templates within your child theme, we recommend renaming the xstore-child/woocommerce/emails folder to a different name. Please verify that everything functions correctly after making this change. If all is in order, you may then safely delete the renamed /emails folder.

    I am a developer, but I’m not sure how this happened. If you can understand this issue, please make the necessary changes for me. I kindly request that you address this on my behalf.

    I would greatly appreciate your help. Please fix this issue as it is a small request. As a theme developer, you understand how to handle child themes better.

    Thank you very much!

    Regards,
    BAGWANI

    Please contact administrator
    for this information.
    #412419 Copied In reply to: Request for Assistance with Customizing Email Templates
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    I am using the Xstore child theme, and since the Xstore theme was installed, I haven’t made any changes in this mail settings.
    I only noticed today, when I placed a demo order, that emails are not being sent correctly; they’re coming through with some strange formatting.

    Please check this issue carefully, as it seems to be on your end.
    I haven’t made any changes myself.

    I kindly request that you review it and provide a solution.

    Thank you!

    Regards,
    BAGWANI

    #412406 Copied In reply to: Request for Assistance with Customizing Email Templates
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    Thanks for the code, but both versions are showing up.

    The existing mobile headline is still appearing along with the new code you provided. This creates a problem with duplication and confusion.

    I need the vertical version to be removed when viewing horizontally, otherwise, the double content will be confusing.

    Please check if there might be any missing code causing this issue.

    Also, let me know if using custom IDs or classes could help fix this problem.

    Thanks for helping.

    Regards,
    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #412168 Copied In reply to: Add the New Feature On Website………..
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    I had told you that you should search for the “Demo Page” by going to the pages section.

    I am sending you a screenshot and a link.

    Please check them.

    Thank you.

    Regards,
    BAGWANI

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #412105 Copied In reply to: Add the New Feature On Website………..
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Team,

    Thanks for your help and guidance. With your help, I created this feature, and it’s working well on desktop.

    However, there’s a problem: it’s not displaying correctly on mobile. I want it to appear horizontally on mobile just like it does on desktop.

    I’m sending screenshots of both the mobile and desktop versions, as well as a screenshot and video of an ideal website that looks how I want it to.

    Could you please tell me if I need to add custom CSS or enable a specific option to achieve this?

    If you can, please provide a screenshot or video showing how to make these adjustments.

    Once again Thanks for helping.

    Regards,
    BAGWANI

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #412062 Copied In reply to: Add the New Feature On Website………..
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