Forum Replies Created

Viewing 30 posts - 91 through 120 (of 208 total)
1 2 3 4 5 6 7
  • Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    I’m finding it a bit challenging to understand the technical aspects mentioned, like CDN and website backup, which seem risky for me to apply. Could you please take care of this and also explain to me in simple terms what this involves and how it works?

    Additionally, if you could create a short video to help me understand it better, I would greatly appreciate your assistance.

    Thank you for your help.

    Regards,
    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #406308 Copied In reply to: Urgent Issue with Picture Display on Shop Page
    Avatar: Bagwani
    Bagwani
    Participant

    Hi Team,

    Thanks for making it sticky, but can you please check why the text line is not coming on the center of all?

    It looks like it is at the top and does not match the alignment.
    (on the mobile version).

    Thank you,
    BAGWANI

    #406292 Copied In reply to: Request for Assistance with Making Carousel Top Line Sticky
    Avatar: Bagwani
    Bagwani
    Participant

    Thank You for your help.

    It’s working.

    #406159 Copied In reply to: Assistance required for price styling on home page
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    Thank you very much for your hard work on the speed optimization. However, the website is still very slow. Could you please check once yourself to see if you are satisfied with it? My browser cache is clear, yet the website loads very slowly, and it’s even slower on users’ phones and laptops. I request you to please check again to ensure no settings have been missed, so your efforts can be fully successful.

    Also, ever since you implemented these speed optimization codes on the website, updates have taken a long time to reflect. For instance, when I change an image or update something from the backend, it takes 1-2 hours to appear on the website. Could you guide me on the reason behind this?

    Please take a look from your end once. Your help would be greatly appreciated, and I’m very thankful for all your assistance so far.

    Regards,
    BAGWANI

    #406158 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Guys,

    I understand your point, but first of all, your screenshot isn’t visible, so I’m not able to understand what you’re referring to.

    Secondly, you’re requesting access, so I’ll grant you access. Please check it once and if possible, fix it.

    Also, please make a video of it so that I can fix it myself in the future. Your help would be greatly appreciated.

    Regards,
    BAGWANI

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #406154 Copied In reply to: Request for Assistance with Making Carousel Top Line Sticky
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    Thank you so much for resolving the pricing issue. I have a small request: could you also display percentage discounts alongside the prices, similar to what is shown in the image? For example, “20% OFF,” “25% OFF,” etc.

    I appreciate your assistance with these adjustments.

    Best regards,
    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #406128 Copied In reply to: Improving Price Display for Better Customer Understanding
    Avatar: Bagwani
    Bagwani
    Participant

    Attaching a video for your better understanding.

    And yes, want this sticky carousel line on the full site not only on the shop or home page.

    Thank you

    Files is visible for topic creator and
    support staff only.
    #406124 Copied In reply to: Request for Assistance with Making Carousel Top Line Sticky
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Dear,

    Yes, sure, I’ll do that.

    But for now, could you please enable this option on my website at least?

    I am waiting for your positive response.

    #406092 Copied In reply to: Improving Price Display for Better Customer Understanding
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Guys,

    I understand what you’re saying, but installing third-party plugins for everything isn’t ideal, right? It can unnecessarily burden the website. Could you please enable this function within your theme instead?

    You’re a professional expert, so this should be a small task for you. You can easily accomplish this with just a few lines of code, without relying on any third-party plugins or external code.

    Many customers have also given me feedback about this, so I believe customer feedback is important to you as well.

    Therefore, I kindly request you to please make this change.
    Your help would be greatly appreciated.

    Regards,
    BAGWANI

    #406087 Copied In reply to: Improving Price Display for Better Customer Understanding
    Avatar: Bagwani
    Bagwani
    Participant

    Hey guys,

    I’ve sent you an image where you can see the actual MRP crossed out and the sale price displayed, along with the discount percentage. A user sent me this picture as feedback, suggesting we implement this on our website to show customers how much discount is being offered.

    Customer feedback is very important to us as they are our top priority, and we want our website to reflect their preferences. Could you please make this change as per the feedback?

    Your cooperation would be greatly appreciated.

    Thanks In Advance & waiting for your positive response.

    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #406031 Copied In reply to: Improving Price Display for Better Customer Understanding
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    Thank you very much for making those changes. I wanted to ask you about two things: have you installed a plugin named WP CODE on this website and done some coding on it? This seems new to me, something I haven’t done before. If you have used it, could you please tell me what it’s for and whether it really improves the website and enhances its performance?

    Secondly, regarding the Instagram photos and videos you mentioned, you suggested trying “Gallery ELEMENT”. Could you explain where and how it will appear? I can’t see this option, so if you could describe how it looks with a photo or make a video, it would be very helpful for me to understand.

    I request your help with these two things so that I can improve my website further. Your assistance would be greatly appreciated.

    Regards,
    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #406029 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    You always suggest customization, but this is not fair, I followed your advice and installed the “W3 Total Cache” plugin, which hasn’t been helpful. After installing it, there was absolutely no improvement in the website’s performance. It seems like this plugin isn’t useful for customization. Could you please look into its settings based on my theme so that we can make the necessary changes to improve the website’s performance?

    Also, within the Xstore theme, there’s an option for speed performance that’s part of the theme. You can also make changes there to enhance the website because currently, the images are taking quite a while to load, which isn’t user-friendly.

    Please check the settings of the “W3 Total Cache” plugin once again; it would really help me out.

    Thank you very much in advance if you can do this for me.

    Regards,
    BAGWANI
     
     

    #405879 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hii Team,

    You’re saying that despite enabling options in the W3 Total Cache plugin, thanks for the change but the results are not showing any performance improvement. I checked the website’s performance on Google PageSpeed right now, and it shows a score of 23 for mobile and 35 for desktop. This means the plugin hasn’t had any positive impact; it’s essentially useless because, with such slow loading times, users might not even visit the site.

    I’m attaching a screenshot for your reference. Please take a thorough look and kindly adjust or disable all options in the W3 Total Cache plugin accordingly so that website performance can improve.
     
     Please utilize your technical knowledge to improve the website speed a bit. You have years of experience in this field. Please help me with this. It’s a small request from me to you.

     Thanking You in Advance.

    Regards,
    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #405691 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear Team,

    Considering all these points, I have decided that if the “Litespeed Cache” plugin continues to cause a “503 error” after installation, which we cannot resolve, we should simply uninstall it.

    However, moving forward with improving website speed and caching, as per your recommendation based on our discussions, I have installed the “W3 Total Cache” plugin from the Xstore theme dashboard. Now, I kindly ask you to review and enable the perfect options according to the Xstore theme & website.

    Please ensure to optimize settings such as page cache, image cache, browser cache, etc. (Which is most important to a user-friendly responsive website), based on your technical expertise. This will help improve website performance and ensure a smooth user experience according to the google page speed test.

    I request you to take a look at this so that we can reduce the website’s load time and ensure smooth operation.

    Thanking You in Advance.

    Regards,
    BAGWANI

    #405599 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Team,

    First of all, I didn’t receive the screenshot, so I have no idea which setting you are talking about.

    Second, I already told you that I have no technical knowledge at all. I am not a developer; I only know how to design websites. I don’t get involved in any technical stuff, coding, or internal CSS. So, you can be assured that I haven’t done anything with the code or any technical CSS.

    Please check everything on your side to see where the error is occurring, and also provide a screenshot so I can understand what you are trying to say.

    Your help in this matter would be greatly appreciated. You are a good technical expert, so please use your technical expertise to check and resolve this issue. Please take a look and check it from your end.

    Thanking You in Advance.

    Regards,
    BAGWANI

    #405110 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Team,

    You sent a screenshot that isn’t opening at all. Could you please resend the screenshot so I can understand what you’re trying to convey?

    I tried opening it on a couple of browsers and my phone, but it won’t open.
    Pls send again.

    Thank You.

    Regards,
    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #405065 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Team,

    I Hope you Guys are well. I want to tell you that I’ve been using the “LiteSpeed Cache” plugin on my website for quite some time, and I haven’t encountered any issues until now. Since I switched to your theme, these problems have started occurring.

    Regarding this, I spoke to my hosting provider and they mentioned that there might be something in your theme’s code that is preventing the LiteSpeed Cache plugin from functioning properly. They suggested that there could be a bug or issue in the theme’s code that conflicts with ‘WooCommerce’ or ‘Elementor’. They said that something in WooCommerce or Elementor might be interacting with the theme, causing the website to show an ‘ERROR 503’ repeatedly.

    Also, considering the recent WooCommerce update, it’s possible that there could be an issue with your theme.

    Could you please check into this? You’re a technical expert and you probably have more knowledge about this and your theme.

    Also, you can activate the LiteSpeed Cache plugin to thoroughly investigate this issue. This will help you in the future to work better on your theme and provide better service and optimized themes to your clients.

    This is my suggestion and request. Please help me with this.

    Thank You in Advance.

    Regards,
    BAGWANI

    Access credentials in the private content area..

    Please contact administrator
    for this information.
    #404766 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear,

    Pls reply..

    #404747 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Dear,

    I installed the “LiteSpeed Cache” plugin as you suggested, but instead of speeding up my website, it started showing error 503 and my site went down. So, I immediately uninstalled the plugin.

    Now, based on your technical expertise, could you tell me if there’s an issue with my theme or if the plugin doesn’t support something?

    Also, “WooCommerce” had an update today, could that be causing the problem?

    For now, I’ve deactivated the “LiteSpeed Cache” plugin again & the problem is resolved now.

    Please advise me on what to do next.

    I am sharing the access, pls check this perfectly with your expertise & tell me what do I do..?

    Please help me with this.

    Regards,
    BAGWANI

    Please contact administrator
    for this information.
    #404556 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hey Team,

    Alright, as you’re suggesting, I’ll go ahead and enable the LiteSpeed Cache plugin. Could you please help me understand its options? Based on your technical expertise and understanding of XStore theme, which options should I enable or disable?

    You know the functions of your theme better than I do, so your guidance on using these options effectively would be very helpful.

    I want to optimize my website well so it loads in 1 or 2 seconds on both mobile and desktop versions.

    Please help me with this.

    Thanking You In Advance.

    BAGWANI

    #404498 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Ok. I understand but the point is,
    the current image has so many sections that’s why the size looks good, and whenever I remove a section it scratches and the size does not look good.

    So please help me with the desktop size too. I will create both images separately for sure.

    Thank you
    BAGWANI

    #404493 Copied In reply to: Assistance Needed for Picture Display Size on Website
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    Okay, I understand now. So, the LiteSpeed Cache plugin is compatible with your theme, right?

    There won’t be any issues if I enable the LiteSpeed Cache plugin?

    Thank You.

    BAGWANI

    #404490 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    I understand your concern. But The WP Rocket plugin is expensive, more than the price of your theme, which I can’t afford right now. You mentioned WP Total Cache as an alternative. Is it suitable for my website and theme? Also, is LiteSpeed Cache better? My hosting provider recommended LiteSpeed Cache. I am confused right now.

    As a technical expert, could you recommend the best option for me? I want a plugin that optimizes website speed, images optimization, handles JS, minifies, caches effectively, and improves overall performance.

    Please suggest the best free plugin based on your professional expertise and suitability for my theme and website.

    Don’t send Articles, I want personally Suggestions based on your expertise & according to the theme.

    Thanking You in Advance.

    Regards,
    BAGWANI
     
     
     
     

    #404483 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hii Dear,

    Thank you very much for updating the theme.

    Now, can you tell me if I should reactivate the “Litespeed Cache” plugin that you deactivated, or what should I do?

    Once Again Thanks.

    Regards,
    BAGWANI

    #404417 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    please check problem is resolved now.

    The website is live now.

    #404381 Copied In reply to: Assistance Needed for Picture Display Size on Website
    Avatar: Bagwani
    Bagwani
    Participant

    Dear sir,

    I have taken a backup of my website and provided access to my WordPress dashboard to you. I kindly request you proceed with the theme update, ensuring that no data is misplaced or lost during the process.

    Additionally, I would greatly appreciate it if you could create a comprehensive video tutorial on how to perform this update. This will enable me to handle updates independently in the future without any risk of data loss.

    Thank you very much for your assistance. Your urgent attention to this request would be highly valued.

    Best regards,
    BAGWANI

    Please contact administrator
    for this information.
    #404344 Copied In reply to: Request for Theme Update and Instructional Video
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Team,

    Thank you so much for sharing an article link even though I specifically requested a small solution & help according to my website and theme.

    I didn’t ask for an article.

    But no worries, I’ll figure out how to optimize my website speed on my own.

    Thanks a lot.

    Regards,
    BAGWANI

    #403809 Copied In reply to: Website Speed Optimization On desktop & Mobile
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    I’ve read your articles about the WP Rocket plugin and your theme optimization. However, I noticed that your theme has two options: a premium plugin called “AMP” and another option called “SPEED OPTIMIZATION.” I need your guidance on the following:

    Speed Optimization Settings: What settings should I configure to improve my website speed?

    AMP Plugin: What are the impacts of installing this plugin? Is it beneficial to install, and what settings should I enable or disable? Will it affect my website performance?

    Alternatively, should I use the old “LITE SPEED CACHE” plugin, which previously optimized my website effectively? Please suggest the best course of action according to your theme.

    Note: Please provide a proper, detailed response without referring me to articles. Your help in optimizing my website is greatly appreciated.

    Thanking You in advance for helping me on that topic.

    Regards,
    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #403773 Copied In reply to: Website Speed Optimization On desktop & Mobile
    Avatar: Bagwani
    Bagwani
    Participant

    Dear Team,

    In your screenshot, it looks fine, but on my phone, the content and button are appearing in two lines, which looks very bad.

    You probably checked it on a desktop inspect version, which is why it looks like that.

    Could you please check it on your phone? On my phone, everything is showing up in two lines.

    It’s a request: if it appears like this on your phone too, could you make it so that the content says “Have a question” on one line and “WhatsApp us” on the second line, just like in your screenshot?

    Thanking You in advance.

    BAGWANI

    Files is visible for topic creator and
    support staff only.
    #403668 Copied In reply to: Remove this unwanted question mark in product page
    Avatar: Bagwani
    Bagwani
    Participant

    Hello Dear,

    Sorry, but I have tried applying this code 2-3 times, and it’s not working. The code itself appears.

    Please check it once and, if possible, mention the correct place where this code should be applied.

    I am unable to do it. Please, it’s a small request.

    Thanking You,
    BAGWANI

    #403627 Copied In reply to: Remove this unwanted question mark in product page
  • 1 2 3 4 5 6 7
    91–120 of 208 posts
Viewing 30 posts - 91 through 120 (of 208 total)
1 2 3 4 5 6 7