please can you remove all changes you have made immediately i have lost a full day of sales because of this!!
please can you remove all changes you have made immediately i have lost a full day of sales because of this!!
ignore this
fatal-errors-2023-01-13-f77793e2670d59e81198dae726b21490.log
this is now affecting my revenue and customers are contacting me advising they cant add to cart!
please can you reverse all the changes you made to my site?
https://www.loom.com/share/0fd365048eca4f0ba5cf6137665feaf7
Hi since you logged in to my account my site isnt working.
please can ask the person what changes they have made?
my screen isnt full width something i did not change, the product will not add to cart (was working before) and on mobile the menu bar is flashing?
i have switched this off and unfortunately getting the same issue.
details from go daddy
is it possible you could send me a screen shot or video of what is happening?
I have now allowed this IP
if this doesnt work please let me ahve the IP and i will whitelist it
apologies user name changed
in private area
Have entered in private content area
I tried with woo commerce store and it worked.
i then tried with xstore theme and deactivated each plug in and still no luck.
I am getting this error
I have now tried this and I have had a developer look at it but he cant seem to find the issue…
Hi Tony thank you so much all resolved!
i reinstalled my theme (child theme) as it said it there was an error with the style. file. I have spoken to go daddy and they have said it is an issue with the theme and inparticular the style file (I didnt mention to them that i previously had an error with this file) so I believe this confirms this must be the error?
Hi i have disabled everyting one by one in safe mode and cant seem to find the issue can you please help
Thank so much
http://empowerclothing.co.uk/shop/
The recent images are really high resolution so compared to the actual shots the do not look sharp. in comparison they look blurred.
will this be coming out for variable products?
Hi the frequently bought option isnt there in my edit product data?
PROVIDED
Hi yes everything has been updated
Also i am having the issue: I want to use the frequently bought together add on feature for the xstore , when i click in a product the option shows and then when it loads it disapears… could you please advise
Provided thank you
Hi no i deactivated elementor pro as i had seen you had advsied someone else and then i was able to edit my home page
however, i have reactivated it and its not working still. was the new update to fix this, i will clear cache and try again
Hi Awais
I have just seen that this is an issue with other people also and the recent update to elementor, I assume i have the same issue. So i will wait for an update
Thanks
Hi I also have the same issue! Following
The issue is not Elementor
its an issue between is the issue with woocommerce and xstore theme. I have been advised to change the theme and disable woocommerce plugin but I cnanot do this as these are te core functions to my business? How can i resolve this whilst i can keep the theme?