Return to previous page

Topic: Incompatibility between Elementor and XStore Core

Dawa

Participant

August 10, 2022 10:06 am

Hi guys,

I could not edit the pages while the Xstore Core plug is on. Can someone pls help?

Tnx.
Site URL: hidden
Theme version: 8.2.4
WooCommerce version: 6.0.1

#331430 copied to clipboard

Rose Tyler

Support staff

August 10, 2022 10:57 am

Hello,

Do you use Elementor Pro? What version of the plugin?

Regards

#331434 copied to clipboard

bagshaw50

Participant

August 10, 2022 11:07 am

Hi I also have the same issue! Following

#331435 copied to clipboard

Dawa

Participant

August 10, 2022 1:11 pm

yes we do have the Elementor Pro, the version of it is 3.73

#331442 copied to clipboard

Rose Tyler

Support staff

August 10, 2022 2:34 pm

Hello @Dawa,

Downgrade the Elementor Pro, or provide temporary wp-admin and FTP access, so we can take a closer look at the problem.

Regards

#331451 copied to clipboard

Rose Tyler

Support staff

August 10, 2022 2:36 pm

Hello @Bagshaw50,

Please reply to the topic you started.
It seems you have changed wp-admin access 🙁

Regards

#331453 copied to clipboard

Dawa

Participant

August 10, 2022 2:55 pm

Hi,

I have already deleted the Pro plugin, but the problem is still there.

Content is visible for topic creator and
support staff only.

#331457 copied to clipboard

Rose Tyler

Support staff

August 10, 2022 3:09 pm

Hello,

We can’t access your Dashboard, please make sure that you have set an administrator role for the user.
Have you cleared the cache after removing the Elementor Pro plugin?
Try to disable 3rd party plugins one by one and check if a page can be edited then.

Regards

#331460 copied to clipboard

Dawa

Participant

August 10, 2022 3:32 pm

Hi, yes I have done all of that…
The account i gave, is also with admin role, i just checked

Content is visible for topic creator and
support staff only.

#331470 copied to clipboard

Rose Tyler

Support staff

August 10, 2022 4:02 pm

Hello,

Could you record a video of the problem, please?
Also, provide FTP access.

Regards

#331474 copied to clipboard

Tagged: elementor, incompatibility, template, woocommerce, wordpress, xstore core

Viewing 10 results

1 through 10 (of 10 total)

You must be logged in to reply to this topic.Log in/Sign up

Helpful Topics

X store slider problem

1 year ago by

Can’t Install Slider Revulation Template

1 year, 3 months ago by

So I click here it will be opened on the other side

1 year, 8 months ago by

Images not showing in Product Categories

2 years, 7 months ago by

Add mobile menu and modify the default menu name

2 years, 7 months ago by

Edit User Password Not Working

3 years, 3 months ago by

3 years, 6 months ago by

How to disable reactions

3 years, 9 months ago by

Using currency switcher throughout the theme

4 years, 2 months ago by

Rename "Home" in Breadcrumbs

4 years, 4 months ago by

8theme system image

Upload your translation files

Click on the desired target language for which you already have a translation.

Choose file (max-size 1mb, zip or rar)

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.