I have changed the email as you requested, so please check back again now.
Regards 8Themes Team.
Awais Ahmed
Participant
August 26, 2022 at 06:52
Hello, @Saira,
Actually, you can create a static block and add the content in it as you want, then go to the Dashboard >> XStore >> Theme Options >> Header Builder from there you can set the “Newsletter” widget and set that block in the widget settings, by doing this, the popup will appear on the complete site watch this video: https://streamable.com/43iupf
Regards 8Themes Team.
Awais Ahmed
Participant
August 26, 2022 at 06:45
Hello, @TheOne,
Sorry for the delay in response.
1. Your idea is really cool, but unfortunately, this will not work as by choosing the tab or option, the script must have to run which adds the extra amount to the actual amount of the product and that requires extra Customization.
2- Please watch this video to know how to change the hover over greyed area in order to fix this using CSS code: https://streamable.com/fs0ej6
3- For this, you have to create a static block and add the content in it, just as you want then by simply editing the blog page from the Dashboard >> Pages >> All Pages you can set that static block. But it will appear on the top only. Please refer to the image:
If you want to show the content in another place on the page then you have to use Elementor Pro.
4. Please make sure that you have set the Featured Images on those old posts properly, OR else try to edit the Post and remove the old Featured Image and then set the new one, save changes and check back again.
I have tested 2 different Posts on your site, 1 from the old one which you gave the URL above and the other from the new one from the blog page and here are the resulting screenshots:
The difference is clear in both the above screenshots, you do not have the featured image code in the old posts on which you are facing the issue.
5- Thanks for the video. Actually, it is an infinite scroll system and it loads more post auto when you are at the bottom so loading posts live without loading the page takes a moment. It’s the default behavior and it will not count as a leg or laziness. It mostly depends on the server performance, that in how much time your server process AJAX and JQuery.
Regards 8Themes Team.
Awais Ahmed
Participant
August 26, 2022 at 06:32
Hello, @mariangio,
As we requested above, Can you please check it once by activating the default WordPress theme, that is how it behaves with it, Just to make sure that the issue is with our theme or not?
And let me know the result.
Regards 8Themes Team.
Awais Ahmed
Participant
August 26, 2022 at 05:57
Hello, @mohamed aly,
1- Actually, there is no feature in the theme like this. You can use any third-party plugin for this from WP Market at your own risk.
I have just checked your site now and it is working perfectly fine for me, the logo is appearing and working fine on the site home page as well, here is the screenshot: https://postimg.cc/gny0W2Cv so please check back your site after clearing the browser cache.
Regards 8Themes Team.
Awais Ahmed
Participant
August 26, 2022 at 05:35
Hello, @33swift,
I have tested the brands on a single product page at my end on my test site and it is working perfectly fine, It means the issue is on your site only and I am not able to duplicate it on my test site, so could you please share your site WP Admin URL and Credentials with me in a private content area of this topic and also please share the screenshot as well so that I’ll check and further help you on this.
How do you want to show/use the sales and discount popup on your site? and where? Can you please explain it more clearly if possible with some screenshots for my better understanding so that I’ll check and further help you out, if possible?
Regards 8Themes Team.
Awais Ahmed
Participant
August 25, 2022 at 09:11
Hello, @raj,
1. Unfortunately we do not have such a feature in our theme for now, so this requires extra Customization for now, You can submit a request here https://www.8theme.com/taskboard/ , so our dev team read it.
2. The only possible way is to add the Categories Widget in the sidebar with the dropdown option, and then create a Static Block and add that sidebar in it, after that use that Static Block on the Blog page, I have captured the detailed video for you, please watch it here: https://www.veed.io/view/7364c53b-b5e9-4286-8194-9fe2f63fd694?sharingWidget=true
Your issue has been resolved please check back to your site now after removing the browser cache. I have turned ON the “Enable Classic Widgets Panel” under XStore >> Theme Settings >> General/Layout.
The issue you are facing is because of the WooCommerce Payments plugin, Please deactivate it for a while and check back your site after clearing the browser cache, It will solve your issue and then you have to reach out to the plugin author and ask for its fix as this is the third party plugin issue, not our theme issue and it is out of our scope.
Regards 8Themes Team.
Awais Ahmed
Participant
August 25, 2022 at 05:52
Hello, @Jubaer,
I can see you have the “Mixed Content” issue in your browser console and other issues as well coming from the third-party plugins.
So first of all, Please try to solve the Mixed Content Issue on your site.
The mixed content or SSL issue occurs due to having a secure connection and it does not load the style sheet of the website.
Please try to change the website link from HTTP TO HTTPS
For this open your site WP Admin Dashboard and Navigate to Setting >> General and change the WordPress website URL from http:// yourwebiste.com to https://yourwebiste.com
OR please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.
And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
I also need your site WP Admin Login Credentials as well as listed in the below-listed format in the private content area of this topic.
Note: Please take the complete backup of your site first.
Regards 8Themes Team.
Awais Ahmed
Participant
August 25, 2022 at 05:43
Hello, @KD,
Unfortunately, this is not possible to copy the Custom Created Product Layout from another demo, you have to Install the theme on a test/local site and then import the “Niche market 02” demo on it, and finally copy/add every single element from your test/local site to the main site manually, This is the only possible way.
Regards 8Themes Team.
Awais Ahmed
Participant
August 25, 2022 at 05:32
Hello, @Rikinte,
You can change the editor, but in this case, you will need to re-create all content, that was created using WPBakery, using Elementor manually. There is no automatic converter.
Please watch this video, I have captured for you, You were using the Multiple Headers on your site and I have removed the condition for one of the headers from your site and it picked the correct one now to show on frontend as well.
It may be an Ajax server error when you made a test, please try to clear the cache and check back again.
Regards 8Themes Team.
Awais Ahmed
Participant
August 24, 2022 at 06:29
Hello, @Ferry,
I have checked your issue on iPhone and found no issue I made a video for you please watch it complete for a better reference: https://streamable.com/6ou359 then check back to your site after clearing the browser cache.
Regards 8Themes Team.
Awais Ahmed
Participant
August 24, 2022 at 06:27
Hello, @Nick,
Variation gallery is an additional feature of the theme and the default WooCommerce plugin export file does not include that info for import. So, try to use other export plugins like WP All export/WP all import or similar that allow choosing what fields you want to export including custom fields.
Regards 8Themes Team.
Awais Ahmed
Participant
August 24, 2022 at 06:06
Hello, @microw007,
Yeah, you should have to generate a new support ticket for every single new issue, to avoid any inconvenience and mess in the same topic, as if you generate a single topic for multiple issues then it will cause issues in understanding and explaining properly.
Regarding your issue: Try to deactivate and activate the theme using your purchase code and then IMPORTANT: go to Dashboard > Updates > click Check again link https://prnt.sc/yygl09
You may try to update the theme after that and you should not face any issues.
Actually, the permalinks handle by the WordPress you can check the settings by going on the Dashboard >> Settings >> Permalinks from there you will see a section named “Product Permalinks” simply set the settings from the available options there and check back to your site after clearing the browser cache to see this image for a better reference: https://postimg.cc/qNNyQgK6
Otherwise, you have to look for any one of the SEO plugins which provides such functionality to change the URL as per your requirements as you can try with the Yoast SEO plugin.
Regards 8Themes Team.
Awais Ahmed
Participant
August 24, 2022 at 05:56
Hello, @Jack Lee,
Please try to check it by activating the default WordPress theme like Twenty Twenty Two, just to make sure that the issue is with our theme or not. If the issue will persist with the default WordPress Theme as well, then it will make sure that the issue is not because of our theme, and in that case you have to contact WordPress support.
Otherwise please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.
And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
I also need your site WP Admin Login Credentials as well as listed in the below-listed format in the private content area of this topic.
Note: Please take the complete backup of your site first.
Regards 8Themes Team.
Awais Ahmed
Participant
August 24, 2022 at 05:40
Hello, @33swift,
Thanks for using our Theme and for Contacting us.
Simply go to the Dashboard >> XStore >> Theme Options >> WooCommerce >> Single Product Builder >> Tabs from there you can see the enable tabs of your site and you order them as you by drag and dropping up and down like you see in this image for a better reference: https://postimg.cc/Xp5JZyVW
Regards 8Themes Team.
Awais Ahmed
Participant
August 24, 2022 at 05:34
Hello, @Eman,
Thanks for using our Theme and for Contacting us.
In order to solve your issue Simply go to the Pages and simply edit the page then on the “[8theme] layout options” you can set the sidebar width as you can see in this image: https://postimg.cc/jCP6YVwL for a better reference to understand.
Regards 8Themes Team.
Awais Ahmed
Participant
August 24, 2022 at 05:29
Hello, @Rikinte,
Thanks for using our Theme and for Contacting us.
No, Sorry to say, but there is no option because WPBakery and Elementor are different page builders, and both work on different parameters and coding standards. So there is no way to migrate the site content from WPBakery to Elementor. You have to create the content of your site with Elementor from Scratch.
