Forum Replies Created

Viewing 19 posts - 1 through 19 (of 19 total)
  • Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    I removed the header.php from child theme as per another thread suggestion, not sure why that was there and double logo has gone now.

    Regarding Mega Menu I am quite sure we had integrated the CSS you provided on another thread for full width but not sure why it has now gone, we have added it again. Are you sure latest update hasn’t caused any issues like overwriting any old CSS?

    #298351 Copied In reply to: Double Logo & Mega Menu Issues
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Thanks for clearing up the js issue. I have removed the code. You can check again.

    #294877 Copied In reply to: Mobile Header displaying on desktop
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Attached in Private content. Also seeing a lot of js errors in the console. Which all go away when xstore core is disabled.

    Please contact administrator
    for this information.
    #294820 Copied In reply to: Mobile Header displaying on desktop
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Just fyi, I have hide it using custom css for now with media query on .mobile-header-wrapper.

    But here is the screenshot – https://i.ibb.co/ykrFsmH/Screenshot-2021-07-19-at-7-13-38-PM.png

    #294799 Copied In reply to: Mobile Header displaying on desktop
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    You paid $39 for a theme for something you probably charged your client hundreds and yet you feel it is ok to use such language. Says a lot about you. We lose clients and money too when updates go wrong sometimes, but language like this is a personal attack and has no space in a professional and public form.

    #294768 Copied In reply to: Latest Update is HORRIBLE
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Hi, We have moved servers for the client with a previous backup so the issue is still there, your access won’t work, if you can tell us what you did we can implement the fix. Thanks

    #288274 Copied In reply to: Products slider – products not displayed when using tags
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Brilliant, possible to know the issue? We are about to move the servers so just checking if need to do anything as the backup file we have is from before whatever you did. Cheers.

    #288236 Copied In reply to: Products slider – products not displayed when using tags
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    issue is on home under “NEW COLLECTION”

    Please contact administrator
    for this information.
    #288179 Copied In reply to: Products slider – products not displayed when using tags
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Hi Olga, I have the same issue, category is working, but tag isn’t. Can you share the solution once you have it, Thanks.

    #288130 Copied In reply to: Products slider – products not displayed when using tags
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Its working fine on their version 1.5.32
    That means that they did something on 1.5.33 which caused the conflict.

    The video you shared is not what we want, we want the left gallery – please see https://meiraas.com/product/chikankari-flared-palazzo-pant/

    Your answer, “It works same way like default theme why is not suitable for you?” is horrendous, if we want everything like default theme then we won’t use xstore anymore, we have 8 – 9 licenses for our clients.

    #275734 Copied In reply to: Single Product Slider Issue
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Please take a look at their changelog and their development log
    https://wordpress.org/plugins/yith-woocommerce-product-add-ons/#developers

    We need to resolve this urgently.

    #275514 Copied In reply to: Single Product Slider Issue
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    This isn’t a solution as it is not showing the images properly. If I show this to the client I will be sued for millions.

    Please identify the issue so I can bring it up with YITH people also.

    #275513 Copied In reply to: Single Product Slider Issue
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Please read my earlier messages carefully, I activated twenty twenty one to show you that without xstore being activated the product thumbnail gallery is working fine. So please go ahead and activate and deactivated whatever you would like as we have give you staging site access. Thanks

    #275218 Copied In reply to: Single Product Slider Issue
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    We are using white label cms plugin and have enabled you as fellow white label admins and ftp details attached again with correct password, tested.

    Please contact administrator
    for this information.
    #275127 Copied In reply to: Single Product Slider Issue
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Awaiting response.

    #274802 Copied In reply to: Single Product Slider Issue
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    I’ve attached here the ftp details and admin access for the staging site.
    Once this is sorted you can either tell me solution for live or I will give you access for that.

    Please contact administrator
    for this information.
    #274662 Copied In reply to: Single Product Slider Issue
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    The moment I disabled ModSecurity (Web Application Firewall) It worked.

    If you have any experts in house who can confirm how or which particular feature I can disable in the ModSecurity to ensure the customizer works because I dont want to leave ModSecurity disabled forever. And having the customizer not working for the client can be frustrating later.

    #245910 Copied In reply to: Issues with Installing on Digital Ocean
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Server settings are fine as other themes are importing fine.

    Limits as per your XStore Dashboard are fine also.

    Server log is in private content area. I have reinstalled wordpress and tried again and same error.

    Please contact administrator
    for this information.
    #245873 Copied In reply to: Issues with Installing on Digital Ocean
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant

    Also, how can we edit the Search page? We are using the default xstore theme and we need to add a banner or colored space above breadcrumbs

    #245590 Copied In reply to: Search
Viewing 19 posts - 1 through 19 (of 19 total)