Mobile Header displaying on desktop - by Ankush Mittal

This topic has 7 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

  • Avatar: Ankush_Mittal
    Ankush Mittal
    Participant
    July 19, 2021 at 11:45

    https://meenabazaar.shop/

    Mobile header is displaying on desktop. Mobile view is fine but on desktop the mobile header is showing also below the main desktop header.

    I can see that the others are facing major issues too so after seeing them all here are my comments:

    – No files generated in file generator, I generated some and then deleted it, no luck
    – Saved theme options again, no luck, tried toggling speed optimisation in theme options
    – No custom header.php file in child theme, everything setup using X Store Header Builder
    – We have a presentation tomorrow to the board of the client so if we can resolve this today it would be great.

    6 Answers
    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant
    July 19, 2021 at 14:43

    Just fyi, I have hide it using custom css for now with media query on .mobile-header-wrapper.

    But here is the screenshot – https://i.ibb.co/ykrFsmH/Screenshot-2021-07-19-at-7-13-38-PM.png

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 19, 2021 at 16:12

    Hello, @Ankush_Mittal

    It would be much better for us to have you admin + ftp access to check the issues on your web-site. So please, provide us admin access + ftp access and we will check the problem.

    Regards, Jack Richardson

    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant
    July 19, 2021 at 16:18

    Attached in Private content. Also seeing a lot of js errors in the console. Which all go away when xstore core is disabled.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 19, 2021 at 18:35

    Hello,

    JS errors caused by this option of the Elememtor plugin https://prnt.sc/1d5wcqs Keep default till they release the final version, not Alfa. Check now.

    Tell me where you placed the code to hide mobile menu? We need to check the issue but I don’t see problem on your site at this moment to inspect it.

    Regards

    Avatar: Ankush_Mittal
    Ankush Mittal
    Participant
    July 19, 2021 at 19:27

    Thanks for clearing up the js issue. I have removed the code. You can check again.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 19, 2021 at 19:49

    Hello,

    Could you, please, provide us with the FTP access to your site to check the issue in more detail?

    Regards

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