Completely destroyed my header (which was one of the demo headers so not my fault).
This is unacceptable.
FIX THIS IMMEDIATELY!Theme version: 8.0
And before you ask…
I did NOT edit any child theme files outside of the admin and I’m not giving you admin access.
I paid for a complete theme with ALL the areas functioning. You’ve destroyed that.
When will this be fixed?
Go to XStore > File generator > remove the generated file. Don’t generate a file till we fix the issue in the theme update. Follow theme changelog.
Please, don’t be rude. Did you follow the instruction? It will help you to fix the layout.
You paid $39 for a theme for something you probably charged your client hundreds and yet you feel it is ok to use such language. Says a lot about you. We lose clients and money too when updates go wrong sometimes, but language like this is a personal attack and has no space in a professional and public form.
Thank you for your understanding!
Dear @Ron, you can ask for a refund if you are not satisfied using our theme.
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