If I buy themes from others there is no problem ???????????????
If I buy themes from others there is no problem ???????????????
WHEN I PUT IN ANOTHER ONE IT WORKS FINE
IT’S IN YOURS
davs
Thanks again Rose 🙂
Thank you very much Rose 🙂
Now I have tried everything you write, it doesn’t work
try logging in with
now everything that is there is not going to be erased, so you have to start all over again
It did not help
-) ok now
That’s what I do
no matter what purchase code I type it says it doesn’t work
Can’t figure it out
We have a total of License Certificates for 8 X-Store themes but only use this one, so would like to ask you to reset the others so we can use these again
this thing isn’t expensive when we haven’t installed any themes, now all are deleted but are registered with you as busy
https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/
and the second link tells me nothing
Can you reset all my account information,
so i can start installing on new pages
on the other 6 accounts I have
I have 7 accounts with you
Sincerely, Renè
Try this.
My basic setup is XStore + WooCommerce + Elementor Pro. I have additional plugins for backup, security, caching etc. but it seems unlikely to me that they affect how data entered by a customer at checkout would suddenly disappear from the mail to me. However, let’s search for a solution together.
I have inserted the login info in the private area.
How can it be that something that has always worked well does not work after updating, this happens almost always and it means that you are not much in favor of updating when it is running as it should
Can you give me a sensible answer to that then?
Now don’t always try to throw the ball away
it is the same as we have always used, we have 8 x-large licenses
and your support doesn’t get any better because of it
it seems like you just don’t want to go into the problems that come with all your updates
Then it works fine
Will you please look at this topic soon
We have switched to large front which works perfectly but when we go back to x-large it still doesn’t work
davs
I have recorded a video showing the “Preview Could Not Be Loaded” error from Elementor Pro when using the XStore theme. The video also shows that it works without a problem when I switch to the Hello Elementor theme.
You can see the video containing both scenarios on https://youtu.be/uJZjycJvoP8. It is a little less than 4 minutes in total and I have put in on a hidden link on YouTube.
I hope you can help me sorting it out.
”Dear support
I have contacted the Elementor Pro support and they gave me a step by step troubleshooting guide.
After doing the initial steps of clearing the CSS and cache, they suggested switching to the Hello Elementor theme … which made Elementor Pro work perfectly without any errors.
As soon as I switched back to the Xstore theme, the Elementor Pro error message came back.
It therefore seems that my current Xstore version / configuration is causing the problem and I hope you can help solving it.”
I drive with pro
Can you not show it more of the things you write, there is no tooth Christmas arrow etc
Honestly, when you open elements, all the widgets on the left side open, how do you set it so that they are all closed and you only open the one you need to use, it is not to be misunderstood
Hello Rose
Many thanks again for your help 🙂
Rene