Dear Ralf E,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear Awais Bhatti,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear Mauro,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear Mauro,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear Sandra Hallal,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Hello, x0321,

Thank you for reaching out to us.

We would like to address the following points:

1) Could you please clarify how you switched to the current product editor? It differs from the default WooCommerce editor, and we have not tested its compatibility with our theme. Additionally, this editor lacks many features provided by our theme.

2) It appears that product re-imports are occurring periodically. Could you confirm whether the import process is enabled on a continuous basis, or if it was disabled after the initial import?

3) Unfortunately, the FTP credentials you provided are not working. Please find the details in the attached files.

Best regards,
8Theme’s Team

Hello, Mario,

Thank you for reaching out to us. We have resolved the issue you reported. Kindly check and ensure that you clear your cache.

Best regards,
8Theme Team

Dear ianbarker24,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Hello, zoljargal,

Please note that changes may not be visible until the cache is cleared. We kindly ask you to clear the website cache, server cache, and CDN cache (if applicable).

If this does not resolve the issue, we would appreciate it if you could provide us with access to the admin panel and FTP.

Best regards,
8Theme Team

Dear saleh,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Hello, Clarsk85,

Without access, we are unable to provide a detailed step-by-step guide. However, we recommend the following actions:

1) Clear the cache on your website.
2) Clear the server cache.
3) Clear the CDN cache.

Best regards,
8Theme Team

Hello, veryvivid20,

We have implemented some optimization changes, and the following files have been modified:

- wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/class-st-woo-swatches-public.php
- wp-content/plugins/et-core-plugin/inc/core.php

These changes have significantly improved the page load time for the “timber” category, reducing it from 9.2 seconds to 1.8 seconds.

We have applied these changes to your production environment, but unfortunately, the same level of improvement has not been observed. Despite clearing the SiteGround cache, the issue persists. It is possible that there are additional caches or a CDN in place. Could you kindly clear them and verify the results?

Please note that these fixes will also be included in the next theme update.

Best regards,
8Theme’s Team

Dear Namekusei,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Hello, Mauro,

Please review the private content.

Best regards,
8Theme Team

Dear OnlyCBD,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team