Hello, Raghu,

We kindly recommend reaching out to Facebook Support, as the issue of link blocking does not fall within our area of expertise.

Best regards,
8Theme Team

Dear regencycigaremporium,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear AJ,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear uttam pradhan,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear Yasir Alam 8Theme,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Hello, frogsandbears.

We are pleased to inform you that we have released a compatibility update for the latest versions of WordPress and WooCommerce.

You can download the updated files in the “Downloadable Files” section of your account. For more details about this update, please visit the following link:
https://woopress.8theme.com/boxed/update-history/

If you have any questions or need further assistance, please don’t hesitate to reach out.

Best regards,
The 8Theme Team

Dear GNC,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Hello, Intermarket Guest Amenities,

We would like to inform you about META’s security policy. Please note that generated keys are valid for no more than 60 days. Additionally, if the password is changed or the “Log out of all applications” function is used, the keys will become invalid, and it will be necessary to generate new ones.

Thank you for your understanding.

Best regards,
8Theme’s Team

Dear Jennifer,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Dear MonnaChu,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear Fantasy,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Hello, Peter,

Thank you for providing the links. However, we still require the FTP access details to proceed.

Best regards,
The 8Theme Team

Hello, frogsandbears,

Thank you for reaching out. We are currently working on this update and plan to release it no later than this Friday.

Best regards,
The 8Theme Team

Hello, Pille,

1) We have removed the automatic checkbox selection on the checkout page by adding the following code to the functions.php file of the child theme.

add_filter('woocommerce_ship_to_different_address_checked', function(){
	return 0;
});

2) We have translated the text for the “SALE” label in the product image on the single product page for you.

Best regards,
8Theme Team

Hello Scott,

Thank you for reaching out to us and bringing this matter to our attention.

We sincerely apologize for the inconvenience caused by the spam orders you’ve been experiencing on your websites using the XStore theme. We understand how frustrating this can be, and we are here to assist you in resolving the issue.

Based on the information you’ve provided, it seems that you have already implemented several security measures, such as Wordfence and reCAPTCHA for WooCommerce, which are excellent steps. However, we would like to investigate further to determine if there is any specific vulnerability or configuration within the XStore theme that could be contributing to this issue.

To assist you more effectively, could you please provide us with the following details?
1. The version of the XStore theme you are currently using.
2. A list of active plugins on the affected websites.
3. Any error logs or additional information from your hosting provider that might help us identify the root cause.

In the meantime, we recommend ensuring that your theme and all plugins are updated to their latest versions, as updates often include important security patches. Additionally, you may want to consider enabling a more advanced anti-spam solution, such as a plugin specifically designed to block spam orders, to complement your existing security setup.

Once we receive the requested details, we will thoroughly review the situation and provide you with further guidance or a potential solution.

Thank you for your patience and understanding. We are committed to resolving this issue for you as quickly as possible.

Best regards,
8Theme’s Team