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Viewing 30 posts - 2,101 through 2,130 (of 6,624 total)

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Andrew Mitchell

Support staff

January 3, 2025 at 16:26

Hello, Roman,

We hope this message finds you well.

We have identified the following issues that were affecting the installation of plugins and demo data:

1. The “Under Construction” plugin was active, which was blocking certain requests.
2. The child theme was broken. Further details can be found in the private content section.

To resolve these issues, we created a proper child theme and temporarily disabled the “Under Construction” plugin during the demo content installation process. As a result, the demo data was successfully installed.

We kindly ask you to review the setup at your convenience.

Best regards,
8Theme’s Team

Files is visible for topic creator and
support staff only.

#429467 Copied In reply to: Theme import and plugin install problem (system requirements are OK)

Andrew Mitchell

Support staff

January 3, 2025 at 16:13

Hello, ccnam,

We have made some changes. Could you please review them?

Best regards,
The 8Theme Team

#429464 Copied In reply to: xstore product filter error and button error about author box button

Andrew Mitchell

Support staff

January 3, 2025 at 16:12

Dear Djundi,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#429463 Copied In reply to: Ho to show category and sub category in shop page

Andrew Mitchell

Support staff

January 3, 2025 at 13:56

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly

#429457 Copied In reply to: Help me to create my second header, it’s should be transparent

Andrew Mitchell

Support staff

January 3, 2025 at 13:00

Dear Abhinandan,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#429455 Copied In reply to: i am unable to edit single product design want to add discount percentage

Andrew Mitchell

Support staff

January 3, 2025 at 11:48

Hello, Rajat Gajera,

We appreciate your prompt response.

Please provide us with FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation.

Best regards,
8Theme’s Team

#429441 Copied In reply to: Mobile Menu Categories not showing in mobile device

Andrew Mitchell

Support staff

January 3, 2025 at 10:44

Dear joebuston,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#429425 Copied In reply to: Logged in the home page is blank and bugged

Andrew Mitchell

Support staff

January 3, 2025 at 09:58

Dear Roman,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#429422 Copied In reply to: Problem with Activation code (bought a year ago)

Andrew Mitchell

Support staff

January 3, 2025 at 09:30

Dear Khan Arif,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#429418 Copied In reply to: Product Page Category Filter did not work perfectly

Andrew Mitchell

Support staff

January 3, 2025 at 08:45

Dear Nirmalya,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#429413 Copied In reply to: How to delet or add a new itmes in here

Andrew Mitchell

Support staff

January 3, 2025 at 08:21

Dear Crispy123,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#429409 Copied In reply to: How can I Remove products from “Archive Products”

Andrew Mitchell

Support staff

January 2, 2025 at 23:18

Dear Pavlo,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#429389 Copied In reply to: The site is broken after the plugin update

Andrew Mitchell

Support staff

January 2, 2025 at 21:04

Dear hafunerix,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#429382 Copied In reply to: No space between “Add to cart” button and product variant images

Andrew Mitchell

Support staff

January 2, 2025 at 17:49

Dear mrlumos,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#429369 Copied In reply to: there is no way to change the header links to go to correct translated links for myaccount compare..

Andrew Mitchell

Support staff

January 2, 2025 at 15:22

Hello, Abdul Moiz,

Regarding the “Categories Filter,” we are still actively working on it. As for the AJAX loading issue with the “Price Filter” widget, we have released patch 9462107, which is intended to resolve this problem.

We kindly ask you to install the patch and verify if the issue has been resolved.

Thank you for your understanding and cooperation.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

#429358 Copied In reply to: Product Status filter is not showing correctly product count

Andrew Mitchell

Support staff

January 2, 2025 at 15:15

Hello, Stemalo,

You’re welcome!

Best Regards,
8Theme’s Team

#429356 Copied In reply to: Xstore Slider on homepage, where to change slider

Andrew Mitchell

Support staff

January 2, 2025 at 14:57

Hello, Stemalo,

Thank you for your prompt response.

We would like to inform you that we have enabled Elementor for Slides. Please find the relevant details below: https://prnt.sc/bXvegxkUl9ZO

https://prnt.sc/D4eUOcaaGhkl – Edit Slide https://prnt.sc/MaJ1bqGCic2e > https://prnt.sc/oRXxNJW5VNHG

Best Regards,
8Theme’s Team

#429352 Copied In reply to: Xstore Slider on homepage, where to change slider

Andrew Mitchell

Support staff

January 2, 2025 at 14:55

Dear Chandru,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#429351 Copied In reply to: Is it possible includes Lottie files in slider

Andrew Mitchell

Support staff

January 2, 2025 at 14:23

Dear PragaCom,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#429344 Copied In reply to: Modify text Free Shipping – Envios Gratis a partir de 49$

Andrew Mitchell

Support staff

January 2, 2025 at 13:40

Hello, Stemalo,

Thank you for reaching out to us.

We understand your concern regarding changing the images on the XStore slider on your homepage.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#429332 Copied In reply to: Xstore Slider on homepage, where to change slider

Andrew Mitchell

Support staff

January 2, 2025 at 13:37

Hello, ccnam,

Could you please provide a detailed description of your desired outcome? This will help us better understand your request.

Best regards,
8Theme Team

#429331 Copied In reply to: xstore product filter error and button error about author box button

Andrew Mitchell

Support staff

January 2, 2025 at 13:33

Hello, Djundi,

Thank you for reaching out to us.

To display categories and subcategories on the shop page in a vertical menu format, go to WordPress Dashboard > Appearance > Widgets. Add the “Product Categories” widget to the desired widget area (e.g., Shop Sidebar). Ensure the “Show hierarchy” option is enabled to display subcategories.

Best regards,
8Theme’s Team

#429328 Copied In reply to: Ho to show category and sub category in shop page

Andrew Mitchell

Support staff

January 2, 2025 at 11:13

Dear Kalpesh Prajapati,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#429307 Copied In reply to: Changes made are not reflecting on webpage

Andrew Mitchell

Support staff

January 2, 2025 at 10:35

Dear Yasir,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#429298 Copied In reply to: why auto remove all footer and header search bar, logo full header and footer

Andrew Mitchell

Support staff

January 2, 2025 at 03:24

Dear Nirmalya,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#429264 Copied In reply to: how to add this mega menu for each all department menu

Andrew Mitchell

Support staff

January 2, 2025 at 01:29

Dear Nirmalya,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#429263 Copied In reply to: i added new image in this all department category image section but nothing is showing

Andrew Mitchell

Support staff

January 1, 2025 at 21:05

Dear Boddicker,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#429259 Copied In reply to: Add tags menu in catagories/tags pages..

Andrew Mitchell

Support staff

January 1, 2025 at 17:58

Dear sefat,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#429251 Copied In reply to: How to increase the Variations product image size ?

Andrew Mitchell

Support staff

January 1, 2025 at 17:31

Dear sefat,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#429248 Copied In reply to: Want to create a campaign page/category where want to show only which products has sale price.

Andrew Mitchell

Support staff

January 1, 2025 at 17:20

Hello, Abdul Moiz,

We have made some changes; please review them. These changes will also be included in the next update.

Best regards,
The 8Theme Team

#429246 Copied In reply to: Product Status filter is not showing correctly product count
← 1 2 3 … 70 71 72 … 219 220 221 →

Viewing 2,130 results - 2,101 through 2,130 (of 6,624 total)

Viewing 30 posts - 2,101 through 2,130 (of 6,624 total)

← 1 2 3 … 70 71 72 … 219 220 221 →

Forum Replies Created

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