Hello, gabrielet,

Thank you for reaching out to us.

Could you please provide updated access credentials for the admin panel and FTP? Unfortunately, the credentials you previously shared are no longer working. Additionally, we kindly ask you to share the correct link to access the admin panel, as the default links appear to be blocked.

We appreciate your assistance and look forward to your response.

Best regards,
8Theme Team

Dear Alyan,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Hello, ziga32,

We can’t connect FTP:

Error:         	Connection timed out after 20 seconds of inactivity
Error:         	Could not connect to server

Please check it. Try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.
Is there a restriction by IP or something else that doesn’t allow us to connect?

Best regards,
8Theme Team

Dear vickykunder@gmail.com,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear Jae,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Hello, ziga32,

Thank you for the screenshots. Could you please provide us with the FTP access specifically for this website? Unfortunately, the access details you previously shared are no longer valid.

Best regards,
8Theme Team

Hello, Abdul Moiz,

Regarding the display of brand filters and price filters when no products are found, this functionality is currently unavailable. However, we have added the “8theme – Active Product Filters” widget for you, which allows you to disable such widgets if needed. Additionally, we have made improvements to the price filters, product status filters, and product category filters to ensure they now work more accurately and efficiently. Kindly check and confirm.

As for the display of product quantities in the category widget, please note that it currently shows a static count per category. We are actively working on improving this functionality.

Thank you for your understanding and patience.

Best regards,
8Theme’s Team

Dear fldlev,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Hello, Rajat Gajera,

We can’t connect FTP:

Error:         	Connection timed out after 20 seconds of inactivity
Error:         	Could not connect to server

Is there a restriction by IP or something else that doesn’t allow us to connect?

Best regards,
8Theme Team

Dear Boddicker,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear Boddicker,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear uttam pradhan,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Dear Quantech,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear Boddicker,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear alexprstem,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team