Andrew Mitchell

Hello, Blokey,

Thank you for contacting us. Please add the following CSS code in the section Customizer → Theme Custom CSS → Mobile Landscape (481px – 767px):

div.mobile-menu-content .open-child ~ .open-child {  
    display: none;  
}

Best regards,
8Theme Team

Hello, Abhinandan,

Thank you for providing access. We have adjusted the rocket settings – the issue was related to the deferred image loading options. We have now updated these settings, and the results have improved.

We are also sharing a video demonstrating the outcome.

Best regards,
8Theme Team

Hello, IMR,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello,

We are glad to hear that everything looks good now. Thank you for your confirmation and for choosing our services.

Best Regards,
8Theme’s Team

Hello, Marc Savall,

The option can be found by following this path: Customizer -> WooCommerce (Shop) -> Cart/Checkout Layout -> Sticky Sidebar.
You can find more details in the attached screenshots.

Best regards,
8Theme Team

Hello, Doodles,
Thank you for the information. We are currently addressing this matter, and we will inform you as soon as a decision is made.

Best regards,
The 8Theme Team

Dear Sega,

Thank you for your suggestion. We appreciate your feedback regarding the option to have a native setting for “Hide out of stock products.”

It’s great to hear that you have found a temporary solution by adding custom code. We will consider your request for future updates to improve the theme’s functionality.

Best Regards,
8Theme’s Team

Hello, mantolis,

Thank you for contacting us and clarifying the issue. We have identified the source of the problem and have already made the necessary adjustments. These changes will be included in the next theme update.

Please also remember to clear both your browser and server cache after updating the theme.

Best regards,
8Theme Team

Hello, Kulimary,

Thank you for providing access. We have made the necessary changes to the file, which should resolve the “Uncaught Error: Division by zero” issue in

wp-content/themes/xstore/framework/woo.php

The corresponding updates will also be included in the next release.

Best regards,
8Theme Team

Hello, Sega,

Thank you for the detailed explanation – we fully understand what you’re describing.

You’re referring to the current behavior of the XStore product filters when applied to variable products, where:
• The filter returns a product if any of its variations exist – even if the specific variation that matches the selected attribute (for example, size or color) is out of stock.
• You’d like the filter to return products only if there’s at least one matching variation in stock for the selected attribute(s).

That makes perfect sense from a user’s perspective – it’s a logical request and indeed could improve how attribute-based filtering works in certain stores.
However, the current XStore filtering logic is intentionally designed to show a variable product if at least one variation is in stock, even if some variations are not. This prevents other customers from losing visibility of products that may still have available options.

Changing this logic globally could break filtering behavior for other users who rely on the existing approach.

At this point, there are two ways forward:
1. Feature request:
You can submit this idea via the XStore Dashboard → Feature Requests section. If it receives enough votes from the community, our team will consider adding it as an optional filter mode in a future update. https://www.8theme.com/taskboard/

2. Custom solution:
If you need this behavior specifically for your site, we recommend reaching out to our customization partners at WP Kraken. They can adjust the filtering logic for your particular setup without affecting the global theme behavior.

We appreciate your feedback – ideas like this help us make XStore more flexible for different store needs.

Best Regards,
8Theme’s Team

Hello, Marc Savall,

Please note that the issue is not present on the test site because the sticky sidebar option has been disabled for the payment block on the checkout page. This option requires constant recalculation of the sidebar to ensure the sticky function works correctly. Therefore, when you change the browser window size, the panel is refreshed, as both the height of the moving block and the height of the container block change.

At the moment, we have disabled this option. Kindly check it on your side.

Best regards,
8Theme’s Team

Dear Goostaf,

You’re most welcome!

We’re delighted to hear that your topic “Lower the pop-up menu so that it doesn’t extend beyond the screen boundaries” has been successfully resolved.

We hope our theme continues to enhance your experience. If you could take a moment to leave us a glowing 5-star review on ThemeForest, it would mean the world to us. Your feedback is incredibly valuable and helps us keep improving.

You can rate us here: https://themeforest.net/downloads

Should you have any other questions or need further assistance, please don’t hesitate to contact us. Our dedicated support team is always here to help.

Best Regards,
8Theme’s Team

We have made changes to the file, which should resolve the SKU issue for variations in the product grid:
wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/js/frontend-script.min.js

Best regards,
The 8Theme Team

Unfortunately, it is currently not possible to search for a specific variation by SKU within the topic; only the main product can be found.
Best regards,
8Theme Team

Dear luzactual,

Thank you for your suggestion. We will consider your idea; however, at the moment, we do not have such a feature available.

Best regards,
8Theme Team