Hello, mushthaque,

Hi, to complete this process, you need to remove the site from the left section of your dashboard on 8Theme. We can see that you have already done this. After that, simply activate the site on the new domain by selecting the live domain during activation.

Best regards,
The 8Theme Team

Hello, Eddie2255,

Thank you for providing access. Please note that for the products to appear on the shop page, they need to be published. In your case, we can see 36 draft products. Kindly publish them, and they will then be displayed on the shop page.

Best regards,
8Theme Team

We have noticed that the fonts required to be loaded through Elementor are missing on your new website. To resolve this issue, please try clearing the Elementor cache (details can be found in the attached screenshot). If the fonts are still not displayed after this step, it is most likely due to insufficient access permissions for the “uploads” folder, which prevents Elementor from loading the necessary files.

Best regards,
8Theme’s Team

Hello, Jenaro

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, wdbcar,

Unfortunately, this functionality is not available by default in either WordPress or the theme.
In order to make the admin area of your site in Chinese while keeping the frontend in English, you need to add the following code to the functions.php file of your child theme.

<?php
/**
 * Force admin UI in Chinese, front-end in English.
 */
add_filter('locale', function ($locale) {
    // Admin area (Dashboard, wp-admin/*) => Chinese (Simplified)
    if ( is_admin() ) {
        return 'zh_CN'; // or 'zh_TW' for Traditional
    }

    // Front-end => English (US)
    return 'en_US';
}, 10);

Best regards,
8Theme Team

Hello, NxtArt_ro,

We are glad to hear that everything is working fine on Luxmundi now.
Thank you for your confirmation, and we appreciate your cooperation.

Best Regards,
8Theme’s Team

Hello, Flexide,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, NxtArt_ro,

As we can see on luxmundi.ro, this issue is not present. To resolve it on your other websites, please upload the content file provided in private to the following path on your other site:

wp-content/plugins/et-core-plugin/packages/xstore-waitlist/xstore-waitlist.php

Best regards,
8Theme’s Team

Hello, Offcomer,

We apologize for the inconvenience. We have made the necessary changes on the required website. The modifications were applied in the following file:
wp-content/plugins/et-core-plugin/app/models/widgets/layered-nav-filters.php

Kindly check and confirm if everything is working according to your expectations.

Best regards,
8Theme’s Team

Hello, Roman,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Offcomer,

Please record a video for us demonstrating this issue, as we are currently unable to identify any problem with the “Clear All” button. Also, kindly review the attached video.

Best regards,
8Theme’s Team

Hello, oli,

We have corrected this issue. Please check it, and note that the fixes will also be included in the next update.

Best regards,
8Theme’s Team

Hello, alexjourneyworldwide,

Unfortunately, the FTP access you provided leads to an empty directory on the server. Therefore, we used the WP File Manager plugin installed on your site to make the necessary edits. To resolve the issue, we applied changes to the file:

wp-content/themes/xstore/framework/woo.php

These changes will also be included in the next update.

Best regards,
8Theme’s Team

Hello, Offcomer,

Thank you for providing the details. We have made the necessary changes to the “Clear All” button, and it is now functioning correctly. Kindly check it on your side.

Best regards,
8Theme’s Team

Hello, NxtArt_ro,

Unfortunately, the FTP access details you provided lead to an empty directory.

Best regards,
8Theme’s Team