Forum Replies Created

Viewing 30 posts - 4,441 through 4,470 (of 6,617 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 16:27

    Hello, Incanda,

    We hope this message finds you well. We are writing to inform you that we have implemented some changes on the staging environment. Could you please verify if the issue previously reported has now been resolved?

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 16:24

    Hello, Fabricehty,

    I hope this message finds you well. We are writing to request full FTP access with file modification permissions. This access is essential for us to make necessary changes to the files and initially diagnose the issue with the periodic 404 errors on the website.

    We appreciate your prompt attention to this matter and look forward to your cooperation.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 16:17

    Dear Chandru,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 15:10

    Dear tends2ir,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 13:17

    Dear Ahmed,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 13:12

    Dear Cr3atorf1lm,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 11:19

    Hello, hooweiliam

    I hope this message finds you well. We kindly request that you provide us with the necessary credentials to access the administrative panel and FTP. Your assistance in facilitating our access would be greatly appreciated to ensure continued collaboration and support.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 11:12

    Dear Shiyazoe,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 11:05

    Dear Furqan Zafar,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 10:47

    Dear tends2ir,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 04:36

    Dear shopsangam,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 10, 2024 at 03:59

    Dear Aulakh, Sam,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 18:57

    Dear carlyliczyk,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 17:42

    We regret to inform you that the user in question does not have any orders. Please find the details in the attached files.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 17:37

    Dear ethashots,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 16:56

    Hello,

    We hope this message finds you well. We would like to clarify that the Customizer is a default feature of WordPress. Additionally, the tabs labeled ‘Theme Custom CSS -> Mobile CSS’ and ‘Theme Custom CSS -> Global CSS’ are default functionalities of the XStore theme. Please note that no additional plugins have been used for these features.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 16:53

    Hello, Incanda,

    We regret to inform you that we are currently unable to access the admin panel of staging site. Additionally, we kindly request that you provide us with the FTP access credentials for the staging site.

    Thank you for your attention to this matter. We look forward to your prompt response.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 16:28

    Dear scrumgum,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 16:27

    Dear scrumgum,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 15:57

    Hello, Fabricehty,

    I hope this message finds you well.

    We are writing to inform you that we are currently experiencing difficulties connecting to the FTP server. Each attempt results in an error message stating, “Connection timed out after 20 seconds of inactivity.”

    We would appreciate your assistance in resolving this issue at your earliest convenience.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 15:46

    Hello, Abhimanyu,

    Thank you for providing us with the necessary access. We have successfully added the required “Terms and Conditions” option to the checkout process. The content for this section will be sourced from the “Terms & Conditions” page.

    Should you wish to make any changes to this setting, you can do so by navigating to the WooCommerce settings: WooCommerce > Settings > Advanced > Terms and Conditions.

    Additionally, please review the files that have been added.

    Regarding the order page, kindly provide us with access to the account that contains the order data.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 15:27

    We hope this message finds you well.

    We would like to inform you that for Elementor widgets in static blocks, you can also utilize “Xstore Ajaxify”. Additionally, the Ajaxify settings can be assigned via Customizer -> Speed Optimization -> Ajaxify Menus.

    Please also take a moment to review the attached files for further details.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 15:19

    We have added a new code snippet to the Customizer -> Theme Custom CSS -> Mobile CSS. You can adjust the position by modifying the following styles:

    left: 55%;
    top: -26px;

    Please look to attached files

    Best Regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 15:07

    Dear, yaci,

    We are pleased to inform you that the issue you reported has been successfully resolved. Please take a moment to verify the fix at your earliest convenience.

    Additionally, we would like to inform you that this fix will be included in the next update of the theme.

    Thank you for your patience and understanding.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 14:32

    Dear Kombajn88,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 14:31

    Dear Kombajn88,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 14:17

    Dear Furqan Zafar,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 14:12

    Dear dew,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 14:09

    Dear Lucas,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 9, 2024 at 13:46

    Hello, khurram virk,

    Thank you for reaching out to us with your request. To enable the Ajaxify option for Elementor widgets in XStore, please follow these step-by-step instructions:

    1. Open the Elementor editor and select the widget you wish to configure.
    2. Navigate to the ‘Advanced’ tab in the widget settings.
    3. Scroll down to the ‘XSTORE Ajaxify’ panel.
    4. Enable ‘Lazy Loading’ within this panel.

    For more detailed information, please refer to the attached files.

    Best Regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
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    Viewing 4,470 results - 4,441 through 4,470 (of 6,617 total)
Viewing 30 posts - 4,441 through 4,470 (of 6,617 total)
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