Dear vinay kumar,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Hello, yaci,

Thank you for providing the access details. Unfortunately, the mobile panel can only be translated using custom code in the child theme. Therefore, we kindly request you to send us the translations for the terms used in the mobile panel.

Best Regards,
8Theme’s Team

Hello, sophie,

I hope this message finds you well. Upon reviewing your platform, I noticed that not all products have been translated. Implementing comprehensive translations could potentially resolve this issue. Additionally, it appears that there is a significant use of third-party plugins on your site. I would recommend verifying the functionality of your products without the reliance on these plugins to ensure optimal performance.

Should you require any assistance or further clarification, please do not hesitate to contact us.

Best regards,
8Theme’s Team

Hello,

I hope this message finds you well. We have aligned the labels as per the requirements and have attached the relevant files for your review. Could you please confirm if everything meets your expectations?

Best Regards,
8Theme’s Team

Hello, Marco,

I hope this message finds you well. We are currently in the process of diagnosing an issue and require access to the administrative panel and FTP. Could you please provide us with the necessary credentials at your earliest convenience? This will greatly assist us in resolving the matter efficiently.

Thank you for your attention to this request.

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query.

Please provide wp-admin and FTP access + desired translation strings for the mobile panel.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello Lead,

Thank you for reaching out to us. We understand your concern regarding the unavailability of XStudio while trying to edit your page through Elementor. We apologize for any inconvenience this may have caused.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
The 8Theme Team

Dear Anas,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear yaci,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear yaci,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear Aulakh, Sam,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Hello, JS7319,

We would like to kindly recommend that you update the Elementor plugin and the XStore theme to the latest versions available. This update is crucial for ensuring optimal performance and compatibility. Please proceed with the updates and verify if the issue still persists after the upgrade.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Dear Furqan Zafar,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Hello, yaci,

I hope this message finds you well. I am writing to inquire whether our products have been translated into English and Arabic. If not, there may be issues with the filters functioning incorrectly. Additionally, could you please verify if the following options are enabled?

1. Navigate to Customizer -> WooCommerce (Shop) -> Shop -> Shop Page Layout -> and check if “Hide Categories With All Hidden Products” is enabled.
2. Go to WP Dashboard -> WooCommerce -> Settings -> Products -> Inventory -> and ensure “Out of Stock Visibility” is set correctly.

Thank you for your attention to this matter. We look forward to your prompt response.

Best Regards,
8Theme’s Team

Hello, sophie,

I hope this message finds you well. We kindly request that you ensure all products in the missing categories are translated into the appropriate languages. It is important to note that if there are no products available in a specific language for a certain category, that category will not appear in the filter.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team