Andrew Mitchell

Hello, Dusica,

The issue you’re experiencing is caused by an incorrect order of script loading, which prevents the scripts from executing properly due to a dependency failure. This problem is not related to the activated theme (which is why it falls outside the scope of our support). Unfortunately, switching to Elementor or any other page builder is unlikely to resolve the issue.

If you have just started developing your website, we would recommend reinstalling WordPress to ensure a clean setup.

Best regards,
8Theme’s Team

Hello, khurram virk,

Thank you for reaching out to us.

Could you kindly check if the following options are enabled in your settings?

– Customizer -> Speed Optimization -> Disable Embeds
– Customizer -> Speed Optimization -> Disable REST API Endpoint

Additionally, please verify if there are any extra plugins installed that might be disabling the REST API. This is often the case with security-related plugins.

Should you need further assistance, feel free to contact us.

Best regards,
8Theme’s Team

Dear Sergiu,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear kevinkipngetich,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear Chandru,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear Gracu_,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear Jegadesh A,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear Grace,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Hello, henrik,

The latest WordPress update v.6.7 caused the following problems:
Here is evidence that these issues have been raised not only on our forum but also in other plugin-related topics:

1. Showing all X results on category sites is not translated after update -> https://wordpress.org/support/topic/showing-all-x-results-on-category-sites-is-not-translated-after-update/
2. Known issues with WordPress 6.7 -> https://wordpress.org/support/topic/known-issues-with-wordpress-6-7/
3. Translations are no longer loading from the theme folder -> https://wordpress.org/support/topic/translations-are-no-longer-loading-from-the-theme-folder/#post-18132409

We have tried to find a solution, but since this issue originates from WordPress itself, we are unable to resolve it directly. As a result, the temporary solutions we can offer at this time are:

1. Rollback your site to the previous WordPress version, where all translations were working correctly. Additionally, disable auto-updates on the server to prevent the site from automatically updating back to the problematic version.
2. Wait for WordPress to release an update that addresses and resolves this bug. Unfortunately, we cannot estimate how long this will take.

We are actively monitoring the situation and will notify you immediately when a solution becomes available. Once resolved, we will release an update with the necessary fixes.

Thanks for understanding !

Kind regards,
The 8theme’s team

Hello, Adeeb Ahmed,

We hope this message finds you well. We would like to inform you that we have updated all the plugins. Could you kindly check if the issue still persists?

Thank you for your time and assistance.

Best regards,
8Theme Team

Hello, khurram virk,

Unfortunately, this is currently not possible due to Google’s privacy policy, as it only sends login data to the specified response URL set in the settings.

In order for this to work across all pages, each page’s link would need to be specified in the Google panel, which is objectively not feasible.

Best regards,
8Theme Team

Hello, Mirko,

Hello,
Please kindly review the private content.

Best regards,
8Theme Team

Hello, Dave E,

In the latest theme update, we have introduced a dependency for our “Ajax Add to Cart” feature based on WooCommerce settings. You can find the details in the attached files. Kindly update your theme to version 9.4.5 and enable the corresponding option in the settings.

If you have any questions or need further assistance, please feel free to reach out.

Best regards,
8Theme Team

Dear Tal,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Hello, Dusica,

We would like to inform you that we have released an update that addresses the issue you encountered. Additionally, we have updated the theme on your website and installed the aforementioned demo version. Kindly review the changes at your convenience.

Best regards,
8Theme Team