Forum Replies Created

Viewing 30 posts - 3,811 through 3,840 (of 6,618 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 14:29

    Hello, nirvana5,

    We hope this message finds you well. We apologize for the delay in communication and would like to update you on the current issue we are experiencing.

    It appears that there is a malfunction with your products as they are not displaying variation images on the frontend. It seems as though these images do not exist, despite being assigned. We are actively investigating this issue and are working diligently to resolve it. Please be aware that it may take some additional time to rectify this problem.

    Thank you for your patience and understanding.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 14:23

    Hello, LVRB Love’s Rebel,

    I hope this message finds you well.

    Regarding the migration process, I would like to confirm that all changes will be preserved during the migration.

    As for the login redirection, we have implemented the following procedure: if a user is on the “My Account” page, they will be redirected to the same page. If they are on any other page, they will be redirected to the cart page.

    To achieve this, we have added the following code to the functions.php file of the child theme.

    // Set transient when on the My Account page during login form submission
    add_action('template_redirect', function() {
        if ( function_exists('is_account_page') && is_account_page()) {
            set_transient('et_is_my_account_login', true, 30);
        }
    });
    
    // Modify redirect based on the transient
    add_filter('et_authorize_redirect', function($page) {
        if (get_transient('et_is_my_account_login')) {
            delete_transient('et_is_my_account_login');
            return 'myaccount';
        }
        return 'cart';
    }, 10, 1);

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 13:36

    Hello, OnlyCBD,

    We hope this message finds you well. We would like to inform you that we have made some modifications in the Customizer -> Theme Custom CSS -> Global CSS. We kindly ask you to check if the issue still persists.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 13:03

    Hello, Chris,

    Thank you for reaching out to us. In order to provide you with a precise answer to your query, we need to review your SEO plugin. Please provide us with access to your site’s admin panel and FTP, or at the very least, the name of the plugin.

    If you are using the Yoast SEO plugin, you simply need to add the following code to the functions.php file of your child theme:

    // Disable Open Graph tags in Yoast SEO
    add_filter('wpseo_opengraph', '__return_false');

    We appreciate your cooperation and look forward to assisting you further.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 12:57

    Hello, be Marketing,

    Thank you for reaching out to us. Could you kindly provide us with FTP access as well? This will enable us to activate debugging for a while to address the issue effectively.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 12:47

    Greetings, MJJONE,

    Thank you for providing us with the necessary access. We have reviewed everything but have not yet identified the cause of the issue.

    Could you kindly update the XStore theme and the core plugin to their latest versions? Additionally, could you please update WooCommerce to the latest version and recheck the issue with the translations?

    We appreciate your assistance in resolving this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 12:34

    Hello, OnlyCBD,

    Thank you for reaching out to us. To remove the brand from the URL, you need to add the following code to the functions.php file of your child theme:

    // Remove /brand/ prefix from brand taxonomy URLs
    function custom_brand_rewrite_rules($flash = false) {
    	$taxonomy = 'brand';
    	$terms = get_terms($taxonomy, array('hide_empty' => false));
    
    	foreach ($terms as $term) {
    		add_rewrite_rule(
    			$term->slug . '/?$',
    			'index.php?' . $taxonomy . '=' . $term->slug,
    			'top'
    		);
    	}
    
    	if ($flash) {
    		flush_rewrite_rules(false);
    	}
    }
    add_action('init', 'custom_brand_rewrite_rules', 10, 0);
    
    function custom_brand_term_link($termlink, $term, $taxonomy) {
    	if ($taxonomy === 'brand') {
    		return home_url('/' . $term->slug . '/');
    	}
    
    	return $termlink;
    }
    add_filter('term_link', 'custom_brand_term_link', 10, 3);

    After that, go to Settings > Permalinks.
    Click the “Save Changes” button to flush the rewrite rules and apply the changes.

    If you need further assistance or have any questions, please feel free to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 12:30

    Dear finleydesign,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 09:40

    Dear iRockPod,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 08:42

    Dear lare98,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 08:06

    Dear iRockPod,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 00:06

    Dear Safe Desires,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 00:05

    Dear Safe Desires,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 20:20

    Dear ryanasm81,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 18:31

    Dear thebomb,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 14:20

    Dear LUKITA,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 12:02

    Dear Cr3atorf1lm,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 12:01

    Dear Cr3atorf1lm,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 11:42

    Dear Growthx Media,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 11:21

    Dear Dylan,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 10:10

    Dear Mohamed,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 09:52

    Dear mkhurram101,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 08:36

    Dear movileanu,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 22, 2024 at 08:25

    Dear dzikiite,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 21, 2024 at 17:27

    Dear ryanasm81,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 21, 2024 at 16:14

    Hello, Sam,

    We are pleased to inform you that we have successfully resolved the issue you reported. The fix will be included in the upcoming update. Should you wish to apply the fix earlier, please provide us with access to your administrative panel and FTP credentials.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 21, 2024 at 13:19

    Dear hafunerix,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 21, 2024 at 11:52

    Dear hafunerix,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 21, 2024 at 11:51

    Dear hafunerix,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 21, 2024 at 10:57

    Dear iRockPod,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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    Viewing 3,840 results - 3,811 through 3,840 (of 6,618 total)
Viewing 30 posts - 3,811 through 3,840 (of 6,618 total)
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