Replies by Andrew Mitchell

Forum Replies Created

Viewing 30 posts - 3,751 through 3,780 (of 7,777 total)

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Andrew Mitchell

Support staff

November 25, 2024 at 13:10

Hello, thesicilian,

We would like to inform you that we have disabled the following options for your account, as they typically generate additional AJAX requests:

– Sale Booster -> Fake Sale Popup
– Sale Booster -> Fake Live Viewing
– Sale Booster -> Item Sold Fake Indicator

Please note that everything else on the theme’s side has been configured correctly.

We kindly recommend disabling third-party plugins and rechecking the load to assess the performance again.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

#425100 Copied In reply to: database queries crashing server every 15-30 mins

Andrew Mitchell

Support staff

November 25, 2024 at 13:02

Hello, vadims,

We kindly ask you to update WordPress to version 6.7.1. The WordPress team has implemented changes in this version to address and resolve certain issues.

Thank you for your attention to this matter.

Best regards,
8Theme Team

#425098 Copied In reply to: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the xstore do

Andrew Mitchell

Support staff

November 25, 2024 at 13:00

Hello, khurram virk,

Unfortunately, we are unable to log in to your account as two-factor authentication is currently enabled. We kindly ask you to disable it temporarily so we can proceed.

Thank you for your understanding.

Best regards,
8Theme Team

#425097 Copied In reply to: Deprecated feature used Unload event listeners are deprecated and will be removed. 1 source main.js

Andrew Mitchell

Support staff

November 25, 2024 at 12:57

Hello, Dave E,

We would like to inform you that the child theme does not update automatically, and there is no need for you to update it manually. However, it is important to ensure that any files from the parent theme that have been overridden in the child theme (if applicable) are kept up to date with the latest version.

If any discrepancies arise, you will automatically receive a notification in the WordPress admin panel.

Should you have any questions or require further assistance, please do not hesitate to reach out to us.

Best regards,
8Theme’s Team

#425095 Copied In reply to: Theme not working with plugin for Woocommerce add ons

Andrew Mitchell

Support staff

November 25, 2024 at 12:46

Dear Tugba,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#425094 Copied In reply to: Where can I edit woocommerce Register Page

Andrew Mitchell

Support staff

November 25, 2024 at 12:20

Hello, Birdlife,

We kindly ask you to update WordPress to version 6.7.1. The WordPress team has implemented changes in this version to address and resolve certain issues.

Thank you for your attention to this matter.

Best regards,
8Theme Team

#425090 Copied In reply to: WordPress caught an error with one of your plugins, XStore Core.

Andrew Mitchell

Support staff

November 25, 2024 at 12:13

Hello, blorax,
Thank you for reaching out to us.

1) Please note that WordPress does not return more than 30-50 items in a single query (this depends on the WordPress settings and database configuration). As a result, in your case, certain products utilize AJAX (those with more than 30 variations), while others do not (those with fewer than 50 variations).

2) Unfortunately, such shortcodes do not currently exist. However, you are welcome to submit a request for their development at the following link:
https://www.8theme.com/taskboard/

Best regards,
The 8Theme Team

#425087 Copied In reply to: Variation Swatches ajax issue – Some products have ajax in variation area

Andrew Mitchell

Support staff

November 25, 2024 at 12:07

Hello, Ar777,

Thank you for reaching out to us. We have resolved the issue; kindly check and confirm. Additionally, please don’t forget to clear your cache.

Best regards,
8Theme Team

#425085 Copied In reply to: Filter by category isn’t showing on Shop page

Andrew Mitchell

Support staff

November 25, 2024 at 10:51

Dear Gracu_,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#425063 Copied In reply to: Instagram widget – play videos/reels on website

Andrew Mitchell

Support staff

November 25, 2024 at 10:40

Dear Amba,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#425059 Copied In reply to: Fatal Error with after update XStore Core on my website

Andrew Mitchell

Support staff

November 25, 2024 at 10:13

Dear ali ahmad,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#425048 Copied In reply to: I’m unable to import Spice demo on my staging server, Hostinger Hosting server

Andrew Mitchell

Support staff

November 25, 2024 at 09:38

Dear Woolwolf,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#425032 Copied In reply to: Broken link in shop page – shop gives a 404 error

Andrew Mitchell

Support staff

November 25, 2024 at 08:39

Dear Quyen,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#425020 Copied In reply to: How creat shortcode show dialog in store theme

Andrew Mitchell

Support staff

November 25, 2024 at 08:39

Dear Quyen,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#425019 Copied In reply to: Content demo render is wrong content, break layout

Andrew Mitchell

Support staff

November 25, 2024 at 08:22

Dear Ju En,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#425016 Copied In reply to: Help! How do we remove label category in Product Meta Element?

Andrew Mitchell

Support staff

November 25, 2024 at 08:18

Dear Ju En,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#425013 Copied In reply to: Help! Unable to Close The Gap Between The Label-Value in Additional Information

Andrew Mitchell

Support staff

November 25, 2024 at 08:16

Dear Ju En,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#425011 Copied In reply to: Help! How do we create a 2 column content in xStore Custom Tab ?

Andrew Mitchell

Support staff

November 24, 2024 at 18:10

Dear Sam,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#424973 Copied In reply to: Checkout page adjustment

Andrew Mitchell

Support staff

November 24, 2024 at 18:10

Dear Sam,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#424972 Copied In reply to: New registration form / message

Andrew Mitchell

Support staff

November 24, 2024 at 17:18

Dear choc,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#424970 Copied In reply to: Website logo is unable to be resized and is too small

Andrew Mitchell

Support staff

November 24, 2024 at 15:12

Dear Tal,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424957 Copied In reply to: how to resize the sub catagories after moving to elemntor builder

Andrew Mitchell

Support staff

November 23, 2024 at 22:16

Dear elrincondelanena.moda@gmail.com,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#424866 Copied In reply to: EDITAR ESTE BANNER QUE SALE EN PÁGINA PRINCIPAL

Andrew Mitchell

Support staff

November 23, 2024 at 22:16

Dear elrincondelanena.moda@gmail.com,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424865 Copied In reply to: Quitar cuadros de categorías en página principal

Andrew Mitchell

Support staff

November 22, 2024 at 22:40

Dear Woolwolf,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#424792 Copied In reply to: Customizing the text on on the “thank you for your order”-e-mail

Andrew Mitchell

Support staff

November 22, 2024 at 22:39

Dear Woolwolf,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#424791 Copied In reply to: Margin wrong on shop page – half of product missing

Andrew Mitchell

Support staff

November 22, 2024 at 20:11

Dear Leon,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424787 Copied In reply to: brand filter doesn’t work and the brand page can’t load

Andrew Mitchell

Support staff

November 22, 2024 at 19:12

Dear azicard,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424782 Copied In reply to: Issues on quantity and custom value after upgrading to V9.4

Andrew Mitchell

Support staff

November 22, 2024 at 18:56

Dear khurram virk,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424781 Copied In reply to: on category pages top banner static block images not showing

Andrew Mitchell

Support staff

November 22, 2024 at 17:27

Dear Dan,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#424775 Copied In reply to: Fatal Error with XStore Core on my website

Andrew Mitchell

Support staff

November 22, 2024 at 11:45

Dear regencycigaremporium,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#424724 Copied In reply to: I used to be able to edit the first part of the header but now it bugged and it looks like this
← 1 2 3 … 125 126 127 … 258 259 260 →

3,751–3,780 of 7,777 posts

Viewing 30 posts - 3,751 through 3,780 (of 7,777 total)

← 1 2 3 … 125 126 127 … 258 259 260 →

Forum Replies Created

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