Forum Replies Created

Viewing 30 posts - 3,361 through 3,390 (of 6,619 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 21:20

    Dear bnourse,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 20:18

    Dear Cor,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 18:25

    Dear carliczyk,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 18:24

    Dear carliczyk,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 18:07

    Dear carliczyk,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 16:23

    Hello, Tom,

    We are pleased to inform you that we have successfully resolved the issue with the linked variations and the patcher. The modifications have been implemented in the following files:

    – xstore/framework/custom-metaboxes.php
    – xstore/framework/features/woocommerce/linked-variations.php

    Please note that these fixes will be included in the upcoming update.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 15:58

    Hello, PanosN,

    Thank you for your clarification. Could you please provide us with the access credentials to the administrative panel and FTP?

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 15:56

    Hello, Cor,

    Thank you for bringing this to our attention. We have corrected the translation for ‘SALE’. Please review the changes at your earliest convenience.

    Best Regards,

    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 15:55

    Dear Cor,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 14:50

    Dear badr,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 14:11

    Dear Bas Kling,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 12:09

    Dear Mohammed Madi,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 08:01

    Dear Simeon Iliev,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 05:47

    Dear Sam,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 21:16

    Dear carliczyk,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 16:27

    Hello, Tom,

    Thank you for providing the necessary access. We are currently addressing your issue and will notify you as soon as we have results.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 16:18

    Hello, MJJONE,

    We hope this message finds you well. We would like to inform you that we have implemented some updates. Kindly review these changes at your earliest convenience. However, please ensure to clear your cache before doing so to see the updates effectively.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 16:08

    Dear paulo,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 15:54

    Hello, PanosN,

    We would like to inform you that if a topic is marked as closed, it indicates that the issue has been resolved. Please ensure that you update to the latest version, apply the necessary patches, and verify the functionality of the filters.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 15:54

    Dear Julien,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 15:50

    You’re welcome!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 15:46

    Hello, paulo,

    Thank you for reaching out to us. Please check the private content as requested.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 15:15

    Hello, Ankit Khandelwal,

    In order to proceed, you will need to utilize the appropriate purchase codes in conjunction with the corresponding email addresses. Should you wish to change their association, you are required to log in to your account, detach the purchase from the current account, and then attach it to the desired account where you intend to use it.

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,

    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 15:06

    Hello, Bas Kling,

    I hope this message finds you well.

    We are pleased to inform you that WordPress has released an update that addresses the issue you were experiencing. We have successfully updated your WordPress installation as well as the theme to ensure compatibility and performance enhancements.

    However, during the process, we encountered another issue related to incorrect values in the custom CSS. To accurately diagnose and resolve this problem, we kindly request your permission to temporarily remove these custom CSS values.

    We appreciate your cooperation and understanding in this matter. Please let us know at your earliest convenience if we may proceed with this temporary adjustment.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 14:45

    Dear Hichem,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 13:44

    You’re welcome!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 11:48

    Hello Mario,

    Thank you for following up. To resolve the issue with the white space on the right side of the page when viewed on mobile, here are a few things you can try:

    1. Check the Custom CSS:
    Sometimes custom CSS added to your theme can cause mobile width issues. Please review your custom CSS and remove or modify any styles related to page width, margins, or padding that might be affecting mobile views.

    2. Viewport Meta Tag:
    Ensure your website has the correct viewport meta tag in your header. It should look like this: <meta name="viewport" content="width=device-width, initial-scale=1">
    This tag helps ensure the website is scaled correctly on mobile devices.

    3. Test with Minimal Plugins and Themes:
    If you have added custom plugins or custom code, temporarily disable them to check if they are causing the issue. Sometimes plugins or customizations can add unwanted padding or margins.

    4. Elementor and Other Builders:
    Since you’re using Elementor, update to the latest version if you haven’t already. Also, try removing custom widgets or settings that might cause layout shifts.

    Please follow these steps and let me know if the white space persists. If needed, I can further check your site for you.

    Best regards,
    8Theme Support Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 10:03

    Dear Peter,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 07:52

    Dear Abhijit,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 26, 2024 at 01:54

    Dear digitalsphere,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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    Viewing 3,390 results - 3,361 through 3,390 (of 6,619 total)
Viewing 30 posts - 3,361 through 3,390 (of 6,619 total)
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