Forum Replies Created

Viewing 30 posts - 1 through 30 (of 180 total)
  • Avatar: Ali Akil
    Ali Akil
    Participant

    Hi,

    this was the replay from the developers of Revolution Slider:

    I have performed testing and it seems like changes are not being reflected on front-end but in editor and preview it works perfectly, and i have imported your slider to our testing server it was working perfectly and after deactivating theme, font-loading issue was resolved but still changes aren’t working on your site.

    So something is wrong. I dont know if its a issue with the my server or with your theme.

    Also the site is not working with some versions of Explorer.

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    When? it seems it only happens with some versions of Explorer.

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    already purched the plugin. thanks anyway.

    Avatar: Ali Akil
    Ali Akil
    Participant

    Ok that is not the point. This plugin does not work and it comes with your theme. So, do I need to buy a slider plug in? becouse your “Free” plugin is not working.

    I can see also from your replay that you didnt even underestand my issue so here are the steps to recreat it:

    go to dashboard

    click on:

    slider revolution / Slider_EN

    you will see this:

     photo siteslider 1_zpsxzumfd9z.jpg

    but if you go to the site, you will see that the css styles are not taken or shown. The page show this:

     photo siteslider 2_zpsxcon1mra.jpg

    So, help me fix it or should I buy the plugin so that they can help me with your non working free plugin?

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    hi, already contacted my hosting providers and they replayed this:

    Ali,

    After carefully investigating the case, I believe that the issue is caused by the code in your theme.

    It seems that some of the css files of the theme are not loading properly and especially those that are responsible for the fonts.

    Code:
    Failed to load resource: the server responded with a status of 404 (Not Found)
    http://www.meeresdepot.de/en/%3Clink%20href=/http:/fonts.googleapis.com/css…y=Open+Sans%27%20rel=%27stylesheet%27%20type=%27text/css%27%3ERoboto%3A500 Failed to load resource: the server responded with a status of 404 (Not Found)
    http://www.meeresdepot.de/en/%3Clink%20href=/http:/fonts.googleapis.com/css…pen+Sans%27%20rel=%27stylesheet%27%20type=%27text/css%27%3EOpen+Sans%3A300 Failed to load resource: the server responded with a status of 404 (Not Found)
    http://www.meeresdepot.de/en/%3Clink%20href=/http:/fonts.googleapis.com/css…y=Open+Sans%27%20rel=%27stylesheet%27%20type=%27text/css%27%3ERoboto%3A500 Failed to load resource: the server responded with a status of 404 (Not Found)

    What I could offer you is to contact the theme developer and inform them about the issue, you could also consider reinstalling the theme to check if it fixes the issue.

    As you could see, the links are incorrect and this is why the fonts are not loaded.

    Of course, if there is anything else we could do assist you further, do not hesitate to contact us.

    So its your theme.

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    I have the same issue and the problem persists

    Avatar: Ali Akil
    Ali Akil
    Participant

    Hi,

    1- tha is strange :S now its gone.
    4- ok

    I will add this one:

    5- The pagination in shop was not working and cant clic on it. (the above one) so, I saw a fix in another topic using this:

    .product-loop {
    position: initial;
    }

    it solves the issue in chrome but not in Explorer. How we fix it for explorer too?

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    Hi, I disactivate the WPML plugins and the subject issue on emails was solved. So I think its an issue with WPML.

    please let me know what to do with the other issues. thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    I checked again and there is no subject in any email send from woocommerce to customers. I check if the subjects are added and every thing is ok. they are also transleted. but not appering in the emails when they are send.

    Avatar: Ali Akil
    Ali Akil
    Participant

    hi,

    I revert back to woocommerce 2.4 theonly sing solved was the woocomerce templates. All the rest is still present.

    1- in single product page when you add a product and you hover over cart, the image of the product added does not stop loding and it does not load ever.

    2- when a acustomer makes an order, the email recieved by the customer have no subject. I tryed finding this email to edit if but I cant. Orders taken by bank transfer.

    3- Solved

    4- Filter by price for the shop page works fine for the english and spanish language. But for german it does not show in the shop page untel I go inside a category.

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    3- woocommerce templates are not updated. I updated the them like you recomend deleting the woocommerce folder before updating.

    Avatar: Ali Akil
    Ali Akil
    Participant

    can you please fix this:

    “Your theme (LEGENDA – 8theme WordPress) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”

    to be sure.
    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    any news

    Avatar: Ali Akil
    Ali Akil
    Participant

    Hi again I checked and affirmative something is causing the image to be darker or blurry (its not size already read some tutorials on how to fix this and with no success).

    Try this,

    go to single product page in any product,

    open the image using the re-size full icon,

    right click the image and click on “inspect Element”

    then expand the element windows up so that the image size match the product image and you will see that the image in single product page is darker or blurry.

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    Hi,
    If you use the zoom you will see that the immage are blurry. I know how to fix that using the regenerate plug in and the tips from wootheme on how to fix that. but still they are blurry. I tryed every thing I know and cant fix that, including seeing the size and chenge them in woocommerce settings and using after the “Regenerate plugin”. Can you check pleas if it has something to do with the theme? thanks.

    Avatar: Ali Akil
    Ali Akil
    Participant

    and you think it will be this year?

    Avatar: Ali Akil
    Ali Akil
    Participant

    ****“it will be fixed in our next update”

    Avatar: Ali Akil
    Ali Akil
    Participant

    They are solving one by one :S

    Avatar: Ali Akil
    Ali Akil
    Participant

    They told me that the issue is with you. Here is the topic:

    https://wpml.org/forums/topic/reopen-my-topic-for-sumit/

    Theme Options is not saving settings.

    Also products that we mark as new using your “Additional Theme Options” only shows the Icon in the languege where its saved and not to the duplicated products. So I need to go one by one to add it, in the defult languege and in the segundary langueges. One by one.Its a duplicated product, if a product is new is new in all langueges.

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    Fixed thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    Please wait wpml is checking. I will let you know.

    Avatar: Ali Akil
    Ali Akil
    Participant

    It happens when WPML String Translation is activated. Is this issue with you or with WPML. thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    It see s it happens when we activate the WPML. I tested turning off all plugins and reactivate them and only when wpml is activated this happens.

    Is this with you or with WPML?

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    Ok,

    I fixed the funtion.php file ( no more childthem for this file)

    I reinstalled Legenda v2.9.

    The issue persists, cant save any changis in Theme Options like for example, Choosing left sidebar leyout for product page. You will see that the page reloads like when it saves but if you check again you will see that nothing is saved.

    thanks.

    Avatar: Ali Akil
    Ali Akil
    Participant

    yes thanks. I will see and let you know.

    Avatar: Ali Akil
    Ali Akil
    Participant

    Know I see blank page when I save :S

    Avatar: Ali Akil
    Ali Akil
    Participant

    Also I wanted to install a fresh Legenda theme but I cant find your theme in Themeforest.com any more.

    Avatar: Ali Akil
    Ali Akil
    Participant

    The problem is that we need to translate from Admin string translations and there was an error. They added this strings becouse I had issues doing it. They have almost a month on this :S. Script errors and Overloaded admin strings. They say that you must update your theme so that this istrings apear directly in string translations not in Admin strings.

    Also why I cant see your plugin in themeforest any more?

    When will be available your new update?

    Also now my left side widgets are not showing in shop page in secundary langueges. In English is showing normaly but in German and Spanish the right widget is not showing.

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    This is from WPML support:

    Hi,

    Please go to String Translation and you will see all four strings are available for translation. Just translate them and let me know if you need more help.
    Please also consider all modern WPML compatible themes uses wpml-config.xml file which automatically make admin strings available to translate in String Translation.
    You can suggest theme author to use the one to avoid troubles for users.
    Ref: https://wpml.org/documentation/support/language-configuration-files/

    Thanks

    thanks

    Avatar: Ali Akil
    Ali Akil
    Participant

    ok thanks solved 🙂

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Viewing 30 posts - 1 through 30 (of 180 total)