Page 6 – 8theme.com

Forum Replies Created

Viewing 30 posts - 151 through 180 (of 731 total)

← 1 2 3 … 5 6 7 … 23 24 25 →

8theme

Support staff

January 17, 2017 at 15:49

Sure, here is a screenshot of the Featured image box https://gyazo.com/cf7b9f01c42ac43b8967968e18ed2846

Regards

#152140 Copied In reply to: Page Header / Breadcumb Background – How to Change per page

8theme

Support staff

January 17, 2017 at 15:47

Hello,

Could you please check how it works now? We choose Apple and HTC categories.

Regards

#152139 Copied In reply to: All departments menu & Featured categories

8theme

Support staff

January 17, 2017 at 15:33

Hello,

Could you please provide your website admin panel access? And you need to activate debug mode in WordPress to see PHP errors https://codex.wordpress.org/Debugging_in_WordPress

Regards

#152137 Copied In reply to: White Screen of Death after loading theme…Plugins not working

8theme

Support staff

January 17, 2017 at 15:32

Hello,

We are sorry that you faced this issue. But we have already fixed it and all you need to do is to reinstall “Xstore post types” plugin. Just remove it and install from scratch.

Regards

#152136 Copied In reply to: 'Static Block' Post Type Not Appearing in Visual Composer

8theme

Support staff

January 17, 2017 at 15:29

Hello,

We just checked your website and see that it works correctly in different browsers. Have you already fixed this? https://gyazo.com/511cf18ce7894e5fdb62d6a1d5b0b9b3

Regards

#152135 Copied In reply to: Massive addons don't work properly after upgrade Theme

8theme

Support staff

January 17, 2017 at 15:24

Hello,

1 & 2. These points require additional code customization and they are out of our theme support scope.

3. We just checked your website and it seems to work correctly for us.

4. These videos come with some additional plugin and their height don’t depend on our theme and is set by that plugin https://gyazo.com/57cb231eab48b803cd73993baaa39dca

Regards

#152133 Copied In reply to: Single Product Page

8theme

Support staff

January 17, 2017 at 15:21

Hello,

Our next theme release will be ready in a few days.

Regards

#152132 Copied In reply to: Category Page Display List View

8theme

Support staff

January 17, 2017 at 15:20

Do you need my SSH key? Could you please send us a link to some tutorial from Google Cloud Service to understand how it works and how this key should be generated for Google Cloud Server?

#152130 Copied In reply to: Bestsellings is not working

8theme

Support staff

January 17, 2017 at 15:17

Hello,

Could you please provide your admin access so we can check it on your website?

Thank you

#152128 Copied In reply to: Static Block and Widget Area not working

8theme

Support staff

January 17, 2017 at 10:51

Great, you are welcome!

Regards

#152089 Copied In reply to: Site Speed and Instagram

8theme

Support staff

January 17, 2017 at 10:32

Great, you are welcome 🙂

#152082 Copied In reply to: home page without Footer

8theme

Support staff

January 17, 2017 at 08:15

Hello,

We see that you are using a product slider for the home page. So you need to edit content-product-slider.php file also and remove the code there.

Regards

#152067 Copied In reply to: Site Speed and Instagram

8theme

Support staff

January 16, 2017 at 16:55

Hello,

This issue was already reported in your previous topic. We will fix this in our next theme update.

Thank you.

#152032 Copied In reply to: Category Page Display List View

8theme

Support staff

January 16, 2017 at 16:48

Hello,

Thank you for reporting us about the issue.

It will be fixed in our next theme update.

Regards

#152031 Copied In reply to: Display Type – Product Category

8theme

Support staff

January 16, 2017 at 15:43

Hello,

We just checked your child theme and see that code is still there. You need to remove it to prevent your homepage from loading unnecessary information.

Regards

#152017 Copied In reply to: Site Speed and Instagram

8theme

Support staff

January 16, 2017 at 14:19

Hello,

All you need to do is to disable “Header overlaps the content” option in Theme Options -> General -> Header settings.

You can also set some font that supports turkish language in Theme Options -> Typography. Check all available fonts here https://fonts.google.com/

Regards

#151991 Copied In reply to: some problems

8theme

Support staff

January 16, 2017 at 14:10

Hello,

Please, provide your admin access so we could check this problem live.

Thank you in advance.

#151990 Copied In reply to: Ajax Error!!! error when editing Slides on the Slider Revolution

8theme

Support staff

January 16, 2017 at 13:35

Hello,

Promo popups shows only once when user firstly visit your website. If we will make it shown each time user open some page on the website it will annoying and it would be a bad user experiance.

Regards

#151974 Copied In reply to: Promo Pop Up not showing every time?

8theme

Support staff

January 16, 2017 at 13:31

Hello,

Could you please provide some screenshots and your website url for better understanding of the problem?

Regards

#151971 Copied In reply to: Mega Menu – Center the drop down menus

8theme

Support staff

January 16, 2017 at 13:03

You can find it in admin panel when editing the page.

#151965 Copied In reply to: Page Header / Breadcumb Background – How to Change per page

8theme

Support staff

January 16, 2017 at 11:43

Hello,

We have applied one more fix for you. Please check how it looks now.

Regards

#151955 Copied In reply to: Alignment of info icons and cart numbers

8theme

Support staff

January 16, 2017 at 11:19

Hello,

Yes, you are able to upload a featured image for each page and it will be displayed on the page as a background for breadcrumbs.

Regards

#151947 Copied In reply to: Page Header / Breadcumb Background – How to Change per page

8theme

Support staff

January 16, 2017 at 11:09

You are welcome.

#151946 Copied In reply to: Another thing that has changed….

8theme

Support staff

January 16, 2017 at 11:07

You are welcome.

#151942 Copied In reply to: Broken video controls

8theme

Support staff

January 16, 2017 at 11:06

Hello,

We understand, but as was already mentioned quantity increment/decrement buttons are implemented only to default WooCommerce inputs. They can’t be added to any custom quantity inputs that come with additional plugins. Even if they are official WooCommerce addons it may require additional code customization to add increments button there.

Regards

#151941 Copied In reply to: Bundles in Composites (when radio buttons) – Quantity Selector not Showing

8theme

Support staff

January 16, 2017 at 11:03

Hello,

Sorry, but we can’t see a website not logged in because of maintenance mode enabled. Anyway, you need to fix errors firstly to be sure that all JS scripts work correctly.

Regards

#151940 Copied In reply to: Broken accordion

8theme

Support staff

January 16, 2017 at 11:01

Hello,

We see that related posts on the blog now come from some additional plugin and are not related to our theme at all. That is why they look absolutely different.

Regards

#151939 Copied In reply to: And another I just saw that is broken….

8theme

Support staff

January 16, 2017 at 08:42

Hello,

Yes, you can edit the page in admin panel and set “Use custom pre footer for this page/post” option to “Without”.

Regards

#151935 Copied In reply to: home page without Footer

8theme

Support staff

January 16, 2017 at 08:35

Hello,

Did you click on “Update” button to update the theme? Could you please provide your admin access so we can check this?

Regards

#151933 Copied In reply to: Update notifiction

8theme

Support staff

January 16, 2017 at 08:32

Hello,

Please, provide us your FTP access so we could check it on your website.

Regards

#151932 Copied In reply to: Bestsellings is not working
← 1 2 3 … 5 6 7 … 23 24 25 →

Viewing 180 results - 151 through 180 (of 731 total)

Viewing 30 posts - 151 through 180 (of 731 total)

← 1 2 3 … 5 6 7 … 23 24 25 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection