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X-Store Quantity increments - by AmanziDigital

This topic has 30 replies, 3 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

Rose Tyler

Support staff

September 8, 2017 at 14:38

It was bit strange problem, we simply re-upload theme files to solve this problem.

Regards

#171957 Copied

AmanziDigital

Participant

September 11, 2017 at 20:35

Hi,

I just logged back into the site and found that it had gone blank. I disabled all of the plugins and turned them all back on one by one and discovered that the Redux Framework plugin is causing the issue.

Please, can you take a look?

Thanks

#172160 Copied

AmanziDigital

Participant

September 12, 2017 at 09:36

After a process of elimination, I have discovered that the problem is when I choose the double menu header type. http://www.amanzimedia.com/dishy/wp-admin/admin.php?page=_options&tab=11

Please can you take a look

#172197 Copied

Rose Tyler

Support staff

September 12, 2017 at 12:55

Hello,

Please provide FTP access in Private Content.

Regards

#172222 Copied

AmanziDigital

Participant

September 12, 2017 at 13:00

Hello,

Please see FTP in the private content.

Thanks

Please, contact administrator
for this information.

#172223 Copied

Rose Tyler

Support staff

September 12, 2017 at 13:24

Check the destination folder of FTP. At present, we can see only empty folder http://prntscr.com/gk7hax
We need access to your WP root directory.

Regards

#172226 Copied

AmanziDigital

Participant

September 12, 2017 at 13:43

Apologies. Please try again

Thanks

#172229 Copied

Rose Tyler

Support staff

September 12, 2017 at 14:15

Fixed. Please check now.

Regards

#172235 Copied

AmanziDigital

Participant

September 12, 2017 at 14:23

Great stuff. Please confirm what the issue was?

#172239 Copied

Rose Tyler

Support staff

September 12, 2017 at 15:09

It was a strange problem because to solve it I simply re-upload double-menu.php file.

Regards

#172254 Copied
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