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Slow add to cart and slow deleting from cart

This topic has 4 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

luke

Participant

June 9, 2022 at 13:42

Hi, the add to cart has some delay on desktop also deleting the item from cart is slow. I had martfury and it was very quick with 40 plugins so I think DB setup is fine.

Please, contact administrator
for this information.

#325508 Copied Theme version: 8.2 WooCommerce version: 6.5.1

3 Answers

Rose Tyler

Support staff

June 9, 2022 at 15:45

Hello,

As for me, it is not slow, check this video – https://gyazo.com/cab1b100e0772fb39236c84b1ce0b39e Please clear cache of browser and check one more time.
Ajax requests speed depends on server response time and DB optimization structure.
“AJAX Add To Cart For Simple And Variable Products” you can disable via Theme Options, or change “Product Added Notification Type”, just go to Theme Settings and search for mentioned settings – https://prnt.sc/FbQpzDmTTrL_

Regards

#325523 Copied

luke

Participant

June 14, 2022 at 16:01

I found the issue with Kinsta APM. It was the ‘Hide My WP Ghost’ plugin. Is that plugin compatible with Xstore? The plugin was making external requests that were taking too long.

#325940 Copied

Rose Tyler

Support staff

June 15, 2022 at 07:02

Thanks for letting us know.
We did not test that plugin with XStore officially.
Try to contact support of the plugin, maybe they will be able to give you advice.
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins.

Regards

#325995 Copied
Tagged: cart, deleting, slow, templates, woocommerce, wordpress
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