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Issue with White label plugin Not saving

This topic has 4 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by Andrew Mitchell

riddlezitindustries

Participant

May 6, 2024 at 23:24

When updating white label details (eg: images, icons, welcome, etc) it does not save it continuously loads but does not save

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#394183 Copied Theme version: 9.3.9

3 Answers

Tony Rodriguez

Support staff

May 7, 2024 at 07:19

Hello, @riddlezitindustries,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We have completed a thorough review of your website and are pleased to confirm that the White Label plugin is functioning correctly. To provide you with a clear demonstration, we have recorded a video walkthrough. You can view this video in the private content area designated for your account.

For optimal performance, we recommend that you access your site using a fresh browser session or after clearing your browser’s cache. This can often resolve common display or functionality issues.

Should you require further assistance or have any additional questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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riddlezitindustries

Participant

May 8, 2024 at 23:02

I am still facing the same issue even when trying to change the header colour you have changed to gold
it keep the loader on when saving then the loader has a close button then when closing it it shows a oval shaped loader box and no updates saved

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#394477 Copied

Andrew Mitchell

Support staff

May 8, 2024 at 23:08

Dear riddlezitindustries,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#394478 Copied
Tagged: best selling themes, issue resolution, plugin not saving, troubleshooting woocommerce, white label issues, white label plugin, woocommerce themes
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