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Website breaks when we try to update the Theme

This topic has 25 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 12:47

    Thanks for the screenshot. You are right, this search works only for not empty categories. This independent of theme, and works in the same way with a default theme, so it can’t be changed from our side.
    I would recommend you to click on View all http://prntscr.com/jikq10 to be able to check all categories and find the required one.

    Regards

    #193099 Copied
    Avatar: vipsport
    vipsport
    Participant
    May 27, 2018 at 03:18

    Hi,
    We tried to update the theme again to the newest version and we lost the Add to cart buttons as well as the options in products. Could you please tell us what to do, assuming you know, since this has happened last time we tried too and you fixed it?

    #193666 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 10:31

    Hello,

    Sorry for the delay due to the weekends.
    I do not see the problem on your site. Have you sorted out?

    Regards

    #193750 Copied
    Avatar: vipsport
    vipsport
    Participant
    May 30, 2018 at 13:56

    No, but we’re using the plugin Improved Product Attributes and we believe this is what’s causing the problem. We’re in contact with author and if we have news concerning the theme, we will let you know. Thank you.

    #193895 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2018 at 14:06

    Hello,

    Ok. Thank you for letting us know.

    Regards

    #193897 Copied
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