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Some issues with the cart plus wishlist icon appearance issue

This topic has 11 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

DevYb

Participant

October 18, 2022 at 18:58

Hi!
i have few issues with the appearance and functionality of the website:
1.) Wishlist issues
https://ibb.co/wSCsRJf
other than this, wish-list does not work many time, specially when i try to add gift card in the wish-list.
When i click on wishlist from the sidebar, it used to divert to wishlist page, but now its just going to home page.

2.) In the cart the quantity is not updating, when I change the amount of products it used to update the total, which is not happening anymore.

3.) in the blog comment section there is random text after the title:
https://ibb.co/RjMYBt9

provided you with a user account to have a look.

Please, contact administrator
for this information.

#336810 Copied Theme version: 8.3.4 WooCommerce version: 6.9.4

10 Answers

Tony Rodriguez

Support staff

October 19, 2022 at 07:36

Hello, @DevYb,

1- I just clear the cache from the WP Rocket plugin settings and the issue resolved. Check the resulting image here: https://postimg.cc/qhPfnWwQ Check the Wishlist page link here: https://postimg.cc/QH62JBfH here is the option I click to clear the cache: https://postimg.cc/sQyHryTk

2- There must be a third-party plugin conflict issue Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

3- There is nothing like you said please check back to your site after clearing the browser cache. Here is the resulting image: https://postimg.cc/FdpvtTVx

Regards 8Themes Team.

#336836 Copied

DevYb

Participant

October 21, 2022 at 20:15

Hi!
the cart page issue is still there, I checked disabling all the plugins but the problem is there.
also another issue with the cart page is, if I add any promo code or voucher code, it is taking too much time to refresh, I mean before it was ok, but for few days I have noticed this issue as well.
here is the ss (https://ibb.co/FB73qqp) of the cart when I added a coupon code, in some cases it never gets back to normal, it goes like this forever

please help me to fix this once in for all. this is the 3rd time I am writing this issue.

Please contact administrator
for this information.

#337100 Copied

Rose Tyler

Support staff

October 24, 2022 at 06:30

Hello,

You did made some modifications directly in the parent theme -> https://prnt.sc/viQjHfc-xa10 which is highly not recommended. Please, revert back the original version of file which you may find in our archives or uncomment those lines as it was before. We are not responsible for the customizations our clients make.

Regards

#337194 Copied

DevYb

Participant

October 24, 2022 at 07:25

Hi!
I have reverted back all the changes, the ajax is working, but it is taking forever to update, it starts loading but never finish loading the quantity.
same goes with the coupon.
please help me with this, asap please. we have to launch the website today.

#337200 Copied

Rose Tyler

Support staff

October 24, 2022 at 07:58

Hello,

There is js error, check the screenshot in the Private Content area, you need to solve it.
There is no such problem on our test sites or on sites of other our customers.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
For example – https://wordpress.org/support/topic/error-jquery-6/

Regards

Please contact administrator
for this information.

#337201 Copied

DevYb

Participant

October 24, 2022 at 08:46

As per the error, it says blocking the cross origin frame, but the domain name is the same as of the website, why is it considering it as cross origin.
please suggest me some fix for it, if you can.

#337202 Copied

Rose Tyler

Support staff

October 24, 2022 at 09:07

It seems you did not read my reply. The problem is caused by 3rd party plugins. I’ve disabled Points and Rewards for WooCommerce and Points and Rewards For WooCommerce Pro, it solved the problem. Clear cache of the browser and check now.
You need to contact the support of mentioned plugins.

Regards

#337203 Copied

DevYb

Participant

October 24, 2022 at 10:36

Ok, I was able to solve the other issues, it is just one left
the sale booster feature is not updating with the cart value anymore.
https://ibb.co/zXMy4LK
please help find the problem. i tried by disabling other plugins, but doesn’t solve the problem.

#337207 Copied

Rose Tyler

Support staff

October 24, 2022 at 10:54

Hello,

You need to refresh the page to update the value of Countdown on Cart page, right now. This problem will be passed to our dev team. As a temporary solution, you can disable “Advanced Layout” in XStore–>Theme Options–>WooCommerce(Shop)–>Cart/Checkout.

Regards

#337210 Copied

Rose Tyler

Support staff

October 24, 2022 at 14:44

The fix will be included in the next theme update.

Regards

#337224 Copied
Tagged: appearance, cart, icon, templates, wishlist, woocommerce, wordpress
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