Slider problems and also footer problems after editing

This topic has 44 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

  • Avatar: levacare
    levacare
    Participant
    December 16, 2022 at 15:11

    Great, thank you so much again.

    I found out other issues if you can help with it.

    Prob1) : As you can see in the screens, when i click on add to card it takes me to an ERROR page. I dont know if maybe it needs a color option added under the quantity to work. If yes please show me how I can add the color options?

    Prob2): Aswell in the featured product I can’t add anything to the shop cart, if i click on it it takes me to SHOP, and i think it needs aswell the color options in this section aswell.

    Prob3): I just noticed that in the cart the ‘continue button’ needs to be changed to the shape of the others aswell.

    Thank you so much again for your time.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 17, 2022 at 06:25

    Hello, @levacare,

    1- Actually, You just add the add to cart widget and set the button you didn’t add the product in the widget settings that is why it is showing an error. Please configure the widget settings and add a product in it so that if the user clicks on the button it will add the product to the cart you set in the widget settings. See the image: https://postimg.cc/gX0cjrjk

    2- Exactly, It is a variable product which have the color options for the user to choose before adding it to the cart. So that is why when you click on the button it redirects you to the product page to choose the color variation first. If you set the color option on the home page too for the user then the user simply choose the color and add the product to the cart from the home page as well.

    I have checked your site and found that you added/using the Custom Attributes in single product page, you did not choose the default attributes for the product which has been created under the WP-Dashboard >> Products >> Attributes. I have chosen the default attributes. See image here : https://ibb.co/ZdQKGWL and https://ibb.co/N6CwmhS and it will also show on the Shop/Category and home page as well.

    Further, you can read this article to know how to create/add variable product: https://woocommerce.com/document/variable-product/

    3- Your issue is resolved now kindly check back to your site after clearing the browser cache. See the resulting image here: https://postimg.cc/hzbS2xYr

    Note: Now please generate a fresh new topic for every single new issue you will face, as this will help us to understand the issue properly and reply to the topic accordingly, multiple issues in the same topic, might create mess up and understanding issues for both of us, Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 17, 2022 at 12:24

    Thank you, but the problem hasn’t been solve yet.

    1. Because first the colors added on the bottom of the featured products etc.. were just 5 (and does not include all the colors of the products i have), and second problem is when you select the color wanted it doesnt show the picture of the product wanted. (Also the other selection of colors appears still but does work) please have a look at the screen shots to have a better understanding.

    2. With the other product with the video display it works perfect, its just the spacing between color and the selection of colors, and also the spacing between the colors selection and the quantity and add to card can be fixed to have a better look please.

    That’s actually the only thing left to fix in the website otherwise everything is working fine. Thank you again for your time.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 18, 2022 at 08:08

    Hello, @levacare,

    1a.Your issue is resolved now, please check back to your site after clearing the browser cache. See the image for a better reference: https://ibb.co/qk6q8Zt I have removed the dropdown variations from the product as your screenshot indicates.

    Now, Please note that you had the Custom Attributes in the dropdown and the default attributes as well which you created under Products >> Attributes, so Custom attribute will not show on Shop/Category Archive pages and will not work too there, as because you can only use the default attributes there. This is the default functionality.

    1b. I have checked your site now and found that you did not select/choose variations colors. I have chosen/selected variations of colors it is working perfectly fine. Watch the video for a better reference here: https://www.veed.io/view/63330a1d-c363-4f8f-be60-f74928b61506?sharingWidget=true&panel=share

    2. You can try with this Custom CSS, you can add the Custom CSS under XStore >> Theme Settings >> Theme Custom CSS >> Global CSS:

    .etheme-wc-add-to-cart-wrapper th.label {
        width: 10% !important;
    }

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 18, 2022 at 12:06

    Thank you again for your time.

    1) The problem of the structure is still remaining, as you can see in the screen shot the “Color” is up and “colors options selection” is down and both of them are far away up from the “add to card button”. I already added the code to the CSS but apparently its not working, if you could please fix that it would be great.

    2) Can you please check again the home page photo it still move from the center and I always clear my browser to try again and again but it always move from the center to the side (in the editing its perfect but once I try on a new browser it goes on the side) please have a look at the screen shots.

    3) If you could please show me how to do, so that the colors appears instead of a selection of colors with title only (please look at the screen to have a better understanding) so that both products have similar color selections and not different from one each other.

    Thank you for your time.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 19, 2022 at 05:46

    Hello, @levacare,

    1- Your issue is resolved now kindly check back to your site after clearing the browser cache. See the resulting image here: https://postimg.cc/CzVhsJBJ

    2- I have solved your issue with the help of the Custom CSS code I added in the Theme Settings >> Theme Custom CSS >> Global CSS >> at the bottom of the CSS box. See the image: https://postimg.cc/23gwcLr0 and here is the resulting image: https://postimg.cc/JtH3k7ZZ

    3- Sorry to say, that it is not. Because both products are set using different widgets and every widget has different settings and stylings so you cannot make it the way as you said without customization.

    You can submit a request here https://www.8theme.com/taskboard/ , so our dev team read it.

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 19, 2022 at 09:39

    Thank you so much.

    1) Can you please change it to the same style as in the product color on top and color selection under it, just like in the screen shots please.
    2) Is it possible to add the color selection as for the other product in the shop section? please show me how!

    Wish you a great day.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 19, 2022 at 10:17

    Hello, @levacare,

    1- Alright, I have added a custom CSS code in order to solve it see the image: https://postimg.cc/D8D3sb5n, and your issue is resolved. Here is the resulting image: https://postimg.cc/HV1QLS1g please check back to your site after clearing the browser cache.

    2- Actually, You added a custom attribute in the product see image: https://postimg.cc/dkK5KJBb and on the other product in which the colors appear fine you added the default attributes you created see image: https://postimg.cc/sMdQm1gC this is the reason you are facing the issue.

    Note: Now please generate a fresh new topic for every single new issue you will face, as this will help us to understand the issue properly and reply to the topic accordingly, multiple issues in the same topic, might create mess up and understanding issues for both of us, Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 19, 2022 at 11:18

    Im not sure how I did that, I tried many time to fix it but i dont know how. In the screen you sent me I still don’t know how to fix it, can you please explain more in details how? So that there the color selection like the other product appear aswell (because as you can see in the screen shots there is only “add to card, quantity and the price but no colors options as the other product”

    That’s the only problem left.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 20, 2022 at 05:37

    Hello, @levacare,

    Alright, Now please read it carefully.

    First I edit this product on your site: https://levacare.com/product/o-shaped-toilet-seat/ and then I add the attributes in it by choosing this: https://postimg.cc/6yHq25FT see this image. This is the settings I set for the attributes: https://postimg.cc/0zMkzGpH and now see the variations settings please: https://postimg.cc/pp7xM9gQ and https://postimg.cc/cvwqqF7Z

    This is the settings I told you about before. But you don’t understand it. Now, here is the resulting image: https://postimg.cc/7fztbf5n

    Please check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 20, 2022 at 09:08

    That’s great thank you.

    One more thing is the positions of the colors its again far away from the color title as shown in the screen shot. Can you please send me the CSS or show me how to place it right under the color title so i dont have to bother you with that aswell?

    I tried to use the same CSS as the one you used before, but it didn’t work.

    Thank you again.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 21, 2022 at 05:20

    Hello, @levacare,

    In order to solve your issue simply go to the Dashboard >> XStore >> Theme Options >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    #issue table td:last-child{text-align:left !important;}

    Then save settings and check back to your site after clearing the browser cache.

    The result will appear like this: https://postimg.cc/WDPjPfv8

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 23, 2022 at 10:31

    Thank you again for your help.

    I checked now the website how it looks in the Ipad and phones and its very messy.

    Problem on the phone: As you can see in the screen the Free delivery, guarantee is in top header which leads to a mess, if you could please fix it and make it look just like it look in the laptop it would be great.

    Problem on the Ipad: Basically the same as for the phone display, that part for the guarantee, free delivery is mixed with the header.

    Problem found on both phone and ipad display: If you compare to the laptop display there is two photos, each one in a side which are not shown in the Phone and ipad displays. If you could please fix it, id be gratful.

    Thank you much. Have a great day

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 24, 2022 at 05:51

    Hello, @levacare,

    1. Your issue is resolved now kindly check back to your site after clearing the browser cache. See the images for a better reference: https://postimg.cc/1fK6b87H and https://postimg.cc/NKJXfWc2

    2. The two columns that don’t appear on mobile and tablet are because you hide them from the Elementor while editing the page see image: https://postimg.cc/Wq83Ykpq simply unhide the columns and then set the layout of this section in Elementor as per your need I hope your issue will be resolved.

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 24, 2022 at 12:44

    Thank you.

    Phone display:

    Prob1: In the phone the “free delivery … section” isn’t aligned the same way as in the ipad display or the laptop display. Isn’t possible? if yes please do it as in the other displays.

    Prob2: Again for the mobile display, as you can see in the photos the pictures are mixed with the text. Can you please fix that?

    Ipad display:

    Prob1: Regarding the delivery… section it looks good but there isn’t enough space its too squishy, can you please put some spacer between on top and bottom to make it look better.

    Prob2: The problem again, is that when lick on show (for the phone and ipad) it gets mixed with featured products for example and even the photos are on top of the text in that section. If you could please fix that, it would be great.

    Thank you so much, and wish you a nice day.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 26, 2022 at 06:57

    Hello, @levacare,

    Phone Display:

    1- Actually, First of all, there is no such space in mobile to show all these three messages in the same line. Second, You created this section by using a row with three columns, and by default, only 1 column will appear on the site when viewing on mobile. This is the default layout.

    2- You can set the space on the devices you want from the Elementor settings while editing the page check the image: https://postimg.cc/wtMHLPqZ

    Ipad Display:

    1- Again, As I said by choosing the specific device you want you can set the settings/spacing as per your need. Please check the image: https://postimg.cc/6yQNDgR3

    2- There is only 1 possible solution left for this. I have disabled the section for tablet mode. Now, you have to create a new section there and show it only on the iPad. Hide the section from the mobile and desktop.

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 28, 2022 at 22:10

    Great. Thank you.

    I have a question regarding the languages, in the phone display and ipad aswell I think it doesnt show the languages for people if they wanna switch? Can you let me know how I can fix it please

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 29, 2022 at 06:21

    Hello, @levacare,

    It is because on the iPad and mobile the language option isn’t set. So I added it on the mobile and iPad header see the image: https://postimg.cc/0Km4Ychv now your issue is resolved. Please check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 29, 2022 at 09:22

    Hello Tony,

    Thank you again so much.

    One last thing, can you please show me how you can add the logo as in the screen? I can’t remember anymore how you do it or even how its called to look for it in youtube. Please show me how

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 29, 2022 at 09:52

    Hello, @levacare,

    Upload your favicon in Theme Options > Site Identify https://prnt.sc/26931qk

    Please read our theme documentation as well here: https://xstore.helpscoutdocs.com/article/64-how-to-add-custom-favicon

    Regards 8Themes Team.

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