Shop page ajax is not working please give me a solution

This topic has 6 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

  • Avatar: asim
    asim
    Participant
    January 27, 2022 at 15:41

    woocommerce default shop page ajax is not working like the sidebar categories, price filter but when i selected another category from the same page the ajax is working.
    please give me a solution

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2022 at 18:55

    Hello,

    Provide us with WP Dashboard and FTP access to check and help you.

    Regards

    Avatar: asim
    asim
    Participant
    January 29, 2022 at 14:39

    we can talk and give the site access in zoom. please give a time schedule to join in zoom.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2022 at 15:10

    Hello,

    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    If you do not know how to create FTP contact with your hosting provider, they will help you.
    Sorry, but we do not use zoom to provide support.
    Describe the problem in more detail here, please.

    Regards

    Avatar: asim
    asim
    Participant
    January 30, 2022 at 21:24

    how much time will take to solve this?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 31, 2022 at 20:08

    Hello,

    I can’t tell you an estimated time to fix that till our developers find the reason of your issue. They need access to check the site and find the reason.
    Please, provide us with WP Dashboard and FTP access to your WP installation and we’ll try to help you ASAP.

    Regards

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