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Topic: Product Options not adding price to shopping cart

tjackson!

Participant

January 14, 2022 7:40 am

Hi there, The product options are showing but when I select a product and hit add to shopping cart it doesn’t work. The normal add to cart without options work fine.
Theme version: Version: 0.0.1
WooCommerce version: 6.1.0

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Rose Tyler

Support staff

January 14, 2022 8:19 am

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear all cache, and check then. Maybe one of the additional plugins is a reason for the problem. If it is true, enable plugins one by one to find out which one support you need to contact.
If any further assistance is needed from our side, provide temporary wp-admin and FTP access.

Regards

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